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RICOH PRINTER WILL NOT PRINT NUMBERS!!


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#1 dang0

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Posted 26 January 2010 - 09:04 PM

HP Pavilion A510N
Windows XP Home Edition Service Pack 3 (build 2600)
RICOH Aficio CL3000 PCL 5c
Avira AntiVir PersonalEdition Classic
Spyware Doctor with AntiVirus

Numbers will not print on most applications ie; website pages, Adobe document, pdf. Docs such as bank statements, AT&T ETC//Leaves a blank space. Will print numbers from word, excel, & scans.
RICOH SAYS IT IS NOT A PRINTER ISSUE.
PRINTER HAS LATEST UPDATE
ALL VIRUS PROTECTION UP TO DATE AS IS WINDOWS

PLEASE ADVISE WHAT I MIGHT DO TO FIX THIS ERROR
THANK YOU,
DAN

Edit: Moved topic from XP to the more appropriate forum. ~ Animal
Old Dogs CAN'T learn NEW tricks. TRY ME-I gotta master this computer age.


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#2 OldPhil

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Posted 26 January 2010 - 10:54 PM

Only a guess! The printer its self sounds like it is Ok, I would disconnect it delete its drivers then go through a fresh install. Like I said only a guess that the driver has an issue with certain apps!

Phil

Honesty & Integrity Above All!





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