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Win32.Netsky Infection


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#1 brussel57

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Posted 26 January 2010 - 07:04 PM

Hope some one could help me. My computer at suddenly became infected with Win32.Netsky today. Not sure how it happened and wasn't sure what was going on but now Task Master is disable. When I rebooted I get the warning about Win32.Netsky and there is a new icon in my systray telling me to click so IDS software can install to wipe this out.

Not sure if IDS is legit but I am NOT about to click it but unfortunately I can't find where this icon is attached to on my computer so I can remove it.

I have Avast installed on my computer and had it do a boot scan. It said it found nothing. However when I try to read the log - I get a mesasge that the file is infected. I think two things are possible - either the log is really infected or the intruder (for want of better word) is keeping me from looking at it.

I have a dell computer running WinXp Professional Version 2002 Service Pack 3.

I downloaded Malware but haven't run it yet. Can someone help me.

Thanks
brussel57

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#2 boopme

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Posted 26 January 2010 - 09:31 PM

Hello,let's try this...
Run RKill.... then MBAM below in Normal mode.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 brussel57

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Posted 26 January 2010 - 10:20 PM

Thanks for replying so quickly boopme. I will run rkill and mbam as you instructed me to tomorrow morning when I get into work. Meantime I'll download the files that I need.

I'll let you know the results as soon as possible.

Edited by brussel57, 26 January 2010 - 10:21 PM.


#4 boopme

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Posted 26 January 2010 - 11:27 PM

No problem. Will look for them tomorrow.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 brussel57

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Posted 27 January 2010 - 09:13 AM

boopme

None of the rkill files will work. I can save them to computer but when I try to run a warning comes up that the file is infected and to activate the virus software. Is it okay to use mbam first?

Thanks

#6 brussel57

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Posted 27 January 2010 - 09:24 AM

Sorry boopme - I probably should have waited your reply regarding rkill but I did run mbam just now. I followed your instructions and the results log is posted here. I also let mbam reboot my computer and it looks normal. No (paraphrasing) "virus warning - click this icon to remove".

Malwarebytes' Anti-Malware 1.44
Database version: 3645
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/27/2010 9:19:02 AM
mbam-log-2010-01-27 (09-19-02).txt

Scan type: Quick Scan
Objects scanned: 127461
Time elapsed: 4 minute(s), 19 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 10
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
C:\WINDOWS\system32\smss32.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\smss32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\winlogon32.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: system32\winlogon32.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\winlogon32.exe) Good: (userinit.exe) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\smss32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winlogon32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\user.VDM-LAW\Local Settings\Temp\e.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\helper32.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\user.VDM-LAW\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk (Rogue.AntiVirus2009) -> Quarantined and deleted successfully.
C:\WINDOWS\Disney Dreams.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Disney Posters.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\41.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\IS15.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\warning.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Edited by brussel57, 27 January 2010 - 09:30 AM.


#7 boopme

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Posted 27 January 2010 - 02:57 PM

That's OK, looks like all is working anyway.. We need to do these and see what's left.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 brussel57

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Posted 27 January 2010 - 03:40 PM

Okay will do so now.

Thank you/

#9 brussel57

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Posted 28 January 2010 - 10:18 AM

Hi boopme

Sorry for delay in posting log. I wasn't able to run Superanti last night due to work emergency. However I ran it this morning. The scan log is posted below:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/27/2010 at 04:39 PM

Application Version : 4.33.1000

Core Rules Database Version : 4446
Trace Rules Database Version: 0

Scan type : Complete Scan
Total Scan Time : 00:34:14

Memory items scanned : 226
Memory threats detected : 0
Registry items scanned : 4940
Registry threats detected : 0
File items scanned : 16515
File threats detected : 104

Adware.Tracking Cookie
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.bleepingcomputer[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@screensaver[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@www.calorie-count[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@stats2.clicktracks[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@adrevolver[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@insightexpressai[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@specificclick[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ehg-quark.hitbox[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.bridgetrack[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.tcmdb[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ehg-reed.hitbox[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.foodbuzz[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.overclock[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.addesktop[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@edge.ru4[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@adinterax[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@longandfoster.112.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.addynamix[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ehg-warnerbrothers.hitbox[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@avgtechnologies.112.2o7[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@adserver.adtechus[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@www.burstnet[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@bravenet[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.widgetbucks[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ehg-bestbuy.hitbox[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@adopt.specificclick[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@dmtracker[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@www.burstbeacon[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@warnerbros.112.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@adserver[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@test.coremetrics[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@login.tracking101[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.pointroll[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ehg-legacy.hitbox[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ehg-dig.hitbox[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@interclick[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ehg-sothebys.hitbox[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@stat.onestat[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ehg-channelwave.hitbox[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@gostats[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@indexstats[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@www.mortgagefindings[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@lyndacom.112.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@stanzapub.advertserve[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@optimize.indieclick[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.techguy[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.monster[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@www.screensaver[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@livenation.122.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@eyewonder[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@webtrack.bestsoftware[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@advertising[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@my-calorie-counter[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ehg-covad.hitbox[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@specificmedia[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@clicksense[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@chitika[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@collective-media[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@mdnh.112.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@adstats.cdfreaks[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@www.petfinder[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@windowsmedia[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.tcm[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ads.trutv[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@track.bestbuy[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@server.iad.liveperson[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@atwola[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@media.legacy[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@bizrate[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ad.associatedcontent[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@apmebf[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@media.mtvnservices[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@blockbuster.112.2o7[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@ehg-verizon.hitbox[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@track.asus[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@timeinc.122.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@emailfinderpro[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@e-2dj6wjnygpajokp.stats.esomniture[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@petfinder[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@averydennison.112.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@cbs.112.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@borders.112.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@dynamic.media.adrevolver[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@adserver.adreactor[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@anad.tacoda[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@anat.tacoda[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@buildabear.122.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@calorie-count[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@data.coremetrics[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@e-2dj6wjlysiczihp.stats.esomniture[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@e-2dj6wgkiaoc5cho.stats.esomniture[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@e-2dj6wjkowmdpogp.stats.esomniture[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@e-2dj6wjlosocpmbq.stats.esomniture[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@efashionsolutions.122.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@hc2.humanclick[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@kontera[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@network.realmedia[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@neocounter2[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@paypal.112.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@rainbowmedia.122.2o7[1].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@sales.liveperson[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@stats1.clicktracks[2].txt
C:\Documents and Settings\user.VDM-LAW\My Documents\leslie_profile\Cookies\user@waterfrontmedia.112.2o7[1].txt

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{FD8CD4BC-576D-47EC-890C-6952203E15A6}\RP513\A0073535.EXE

#10 boopme

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Posted 28 January 2010 - 12:43 PM

Good,just tracking cookies and one in System restore which we will get last..
Run an Online scan and tell me if there are any issues left.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

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#11 brussel57

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Posted 28 January 2010 - 01:56 PM

I did the ESET scan like you instructed. But there after the scan was finished it said there were no threats found. I didn't see an button to see the list. It only showed the finish button.

Did I do something wrong?

#12 boopme

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Posted 28 January 2010 - 02:06 PM

No,, Sometimes when it finds nothing it doesn't produce the log..
So all is good here now?
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#13 brussel57

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Posted 28 January 2010 - 02:42 PM

No,, Sometimes when it finds nothing it doesn't produce the log..
So all is good here now?


Yes - my computer appears to be back to normal. (yippee) :thumbsup:

#14 boopme

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Posted 28 January 2010 - 02:51 PM

Great!! If alls good after a couple of hours then...
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
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#15 brussel57

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Posted 29 January 2010 - 11:20 AM

Now you should Create a New Restore Point


Okay I did this and ran disk cleanup as well. Is that all I would have to do?




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