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Programs Won't Acess Internet...


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#1 JustinLH1125

JustinLH1125

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Posted 26 January 2010 - 07:00 PM

This is Antivirus Live related, sorry for not including that in the subject.

Ok, I had a visit from Antivirus Live and luckily I think, or I HOPE, that I caught it before it really wrecked stuff up thanks to Malwarebytes. Well recently (on 1/22 to be exact), I was just surfing the internet and I decided to try to get into Yahoo Messenger Chat and low and behold, nothing would load. So I knew something was up, and I went to start scanning stuff. Well, I'm scanning without updates because BOTH Malwarebytes and SUPERAntiSpyware wouldn't update...AND I thought I'd try updating YIM to it's newest version and as predictable...no dice. Most of my programs that use some form of internet access, iTunes, YIM, MBAM, and SUPERAntiSpyware, and H & R Block, would either not update or do certain things that require. So I know that something's still on my computer and I don't know what, so that's why I need help. I've tried everything I could think of and nothing's working, so please help...

Here's the log that you asked me to provide in that intro to post. Also attached is an MBAM log, a hijackthis log

DS (Ver_09-12-01.01) - NTFSx86
Run by Owner at 16:13:03.04 on Tue 01/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.879.205 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\QuickTime\QTTask.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Freecorder\FLVSrvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Documents and Settings\Owner\My Documents\Programs\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T3504
uStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T3504
uInternet Connection Wizard,ShellNext = hxxp://127.0.0.1:4664/&s=0sqDzz3f1Ho4EbwgMP-uecoVoU8
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T3504
uURLSearchHooks: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFree.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFree.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: WebBlock Class: {c6b08e8d-3f9a-4710-9f38-e4bf827c6ac2} - c:\program files\ashkon software\website block\webblock.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFree.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [CyberDefender Registry Cleaner] c:\program files\cyberdefender\registry cleaner\CDregclean.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [VirusScan Online] \mcvsshld.exe
mRun: [Freecorder FLV Service] "c:\program files\freecorder\FLVSrvc.exe" /run
mRun: [CyberDefender Registry Cleaner]
dRun: [Power2GoExpress] NA
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\x8z7w5z9.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-amo&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - component: c:\documents and settings\owner\application data\mozilla\firefox\profiles\x8z7w5z9.default\extensions\{1392b8d2-5c05-419f-a8f6-b9f15a596612}\components\FFExternalAlert.dll
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 bckd;bckd;c:\windows\system32\drivers\bckd.sys [2009-12-11 74088]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-4 214664]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-1-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 74480]
R2 bckwfs;Blue Coat K9 Web Protection;c:\program files\blue coat k9 web protection\k9filter.exe [2009-12-11 1078632]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-12-26 93320]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-12-26 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-12-26 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-12-26 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-12-26 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-12-26 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-12-26 40552]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 7408]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-12-27 34248]

=============== Created Last 30 ================

2010-01-24 05:08:26 0 d-----w- c:\docume~1\owner\applic~1\Trillian
2010-01-24 04:31:04 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-01-24 04:03:59 0 d-----w- c:\windows\pss
2010-01-24 03:56:25 0 d-----w- c:\program files\CCleaner
2010-01-23 02:17:03 0 d-----w- c:\program files\common files\Scanner
2010-01-23 02:17:03 0 d-----w- c:\documents and settings\owner\SmitfraudFix
2010-01-23 02:17:02 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-01-23 02:16:28 0 d-----w- c:\program files\PDF995
2010-01-23 02:15:08 0 d-----w- c:\program files\common files\DivX Shared
2010-01-22 23:08:49 0 d-----w- c:\program files\Trend Micro
2010-01-22 21:39:05 0 d-----w- c:\program files\CA Yahoo! Anti-Spy
2010-01-22 21:28:59 0 d-----w- c:\program files\SUPERAntiSpyware
2010-01-22 21:28:59 0 d-----w- c:\docume~1\owner\applic~1\SUPERAntiSpyware.com
2010-01-22 20:55:13 0 d-----w- c:\docume~1\owner\applic~1\CyberDefender
2010-01-22 20:55:02 0 d-----w- c:\program files\CyberDefender
2010-01-21 20:19:06 0 d-----w- c:\docume~1\owner\applic~1\TaxCut
2010-01-21 20:14:31 0 d-----w- c:\program files\HRBlock2009
2010-01-21 20:10:21 0 d-----w- c:\docume~1\alluse~1\applic~1\TaxCut
2010-01-18 07:34:17 0 d-----w- c:\program files\Ashkon Software
2010-01-18 07:28:02 0 d-sh--w- c:\documents and settings\owner\PrivacIE
2010-01-18 07:22:14 0 d-sh--w- c:\documents and settings\owner\IETldCache
2010-01-18 07:15:49 0 d-----w- c:\windows\ie8updates
2010-01-18 07:08:01 0 dc-h--w- c:\windows\ie8
2010-01-18 06:40:43 594432 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-01-18 06:40:42 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-01-18 06:40:40 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-01-18 06:40:40 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-01-18 06:40:36 1985536 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-01-18 06:40:29 11070464 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-01-18 06:39:57 92160 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-01-18 00:25:02 0 d-----w- c:\program files\Windows Media Connect 2
2010-01-17 22:03:17 0 d-----w- c:\program files\DivX
2010-01-05 19:47:26 45056 ----a-w- c:\windows\system32\WNASPI32.DLL
2010-01-05 19:47:25 16512 ----a-w- c:\windows\system32\drivers\ASPI32.SYS
2010-01-05 19:46:56 0 d-----w- c:\program files\Xilisoft
2010-01-01 07:47:59 0 d-s---w- c:\documents and settings\owner\UserData
2010-01-01 04:54:15 0 d-----w- c:\program files\Blue Coat K9 Web Protection
2009-12-30 17:00:05 0 d-----w- c:\program files\NCH Software
2009-12-30 16:57:26 0 d-----w- c:\program files\NCH Swift Sound
2009-12-30 07:03:08 0 d-----w- c:\docume~1\alluse~1\applic~1\AIM
2009-12-30 07:02:37 0 d-----w- c:\program files\AIM
2009-12-30 07:02:31 0 d-----w- c:\program files\common files\Software Update Utility
2009-12-28 21:29:29 27700 ---ha-w- c:\windows\system32\mlfcache.dat
2009-12-28 06:04:33 73728 ----a-w- c:\windows\system32\javacpl.cpl
2009-12-28 06:04:32 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-28 03:55:07 2 ----a-w- c:\windows\msoffice.ini
2009-12-28 03:35:16 0 d-----w- c:\program files\Conduit
2009-12-28 03:34:50 0 d-----w- c:\windows\Freecorder
2009-12-28 03:34:50 0 d-----w- c:\program files\Freecorder

==================== Find3M ====================

2010-01-07 22:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 22:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-27 04:54:24 8552 ----a-w- c:\windows\system32\drivers\asctrm.sys
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-11 22:52:52 74088 ----a-w- c:\windows\system32\drivers\bckd.sys
2009-11-14 00:49:00 129784 ------w- c:\windows\system32\pxafs.dll
2009-11-14 00:49:00 120056 ------w- c:\windows\system32\pxcpyi64.exe
2009-11-14 00:49:00 118520 ------w- c:\windows\system32\pxinsi64.exe
2009-11-14 00:47:32 90112 ----a-w- c:\windows\system32\dpl100.dll
2009-11-14 00:47:28 856064 ----a-w- c:\windows\system32\divx_xx0c.dll
2009-11-14 00:47:28 856064 ----a-w- c:\windows\system32\divx_xx07.dll
2009-11-14 00:47:28 847872 ----a-w- c:\windows\system32\divx_xx0a.dll
2009-11-14 00:47:28 843776 ----a-w- c:\windows\system32\divx_xx16.dll
2009-11-14 00:47:28 839680 ----a-w- c:\windows\system32\divx_xx11.dll
2009-11-14 00:47:28 696320 ----a-w- c:\windows\system32\DivX.dll

============= FINISH: 16:14:03.00 ===============

Attached Files


Edited by JustinLH1125, 26 January 2010 - 07:44 PM.


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#2 JustinLH1125

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Posted 29 January 2010 - 12:05 AM

Turns out that it was an internet setting that Antivirus Live messed with...I thought it was funny I was coming up clean on my scans. Thanks anyways, feel free to delete this post unless you see any problems with my reports.

#3 extremeboy

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Posted 02 February 2010 - 06:21 PM

Hi,

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay of response.

Do you still require help?

If you still require assistance we would like to see the current condition of your system so please post a new set of DDS Logs as well as a RootRepeal log and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log or RootRepeal log please refer to this page and in step #6 and Step #7 for further instructions on downloading and running DDS & RootRepeal. If you have any problems when running the tools or unable to produce a report for any reason, just let me know in your next reply.


For your next reply I would like to see:
-The DDS logs
---DDS.txt and Attach logs
-RootRepeal logs
-Description of any remaining problems you may still have.


Thanks again and we apologize for the delay.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 extremeboy

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Posted 06 February 2010 - 02:57 PM

Hello.

Are you still there? Do you still require help?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy
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#5 extremeboy

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Posted 12 February 2010 - 04:35 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
Extremeboy
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If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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