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Antivirus Live removal help


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#1 tinng321

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Posted 26 January 2010 - 03:07 PM

Hi,
My nephew's system is infected with Antivirus Live.
I've used malwarebytes to scan and remove in safe mode.
When I reboot it came back again.
Please help.

Thank you,

Tin

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#2 boopme

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Posted 26 January 2010 - 03:29 PM

Hi, i am moving this over to the Am I Infected forum as we need a few scans.

Please run RKill.... then reun MBAm and post a new log.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.
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#3 whiteac2k4

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Posted 26 January 2010 - 03:35 PM

Malwarebytes needs to be run in normal mode to be effective. :thumbsup:




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