The error indicates that mbam.exe was deleted by the malware.
So,download a randomized renamed mbam.exe
version from here L@@K
Put the renamed mbam.exe in the Program Files\Malwarebytes' Anti-Malware
folder on the infected PC and launch the renamed file.
Malwarebytes should run now.
Note:In some cases:
It will be needed to rename the random named
mbam.exe to explorer.exe
(this for example when you are also dealing with "Security Tool" or another fake scanner.
Once the renamed mbam.exe runs,
First step >> Click the update
tab in order to download the latest updates.
Then run a quick
scan and let Malwarebytes quarantine what it found.
Post the scan log.
No matter that outcome we need to run these also.Next run ATF and SAS:
If you cannot access Safe Mode,run in normal ,but let me know.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
From your regular user account..
Download Attribune's ATF Cleaner
and then SUPERAntiSpyware
, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update
Under Scanner Options
make sure the following are checked (leave all others unchecked):Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
Click the "Close
" button to leave the control center screen and exit the program. DO NOT run yet.
Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 MethodRestart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
to run the program.
Under Main "Select Files to Delete
" choose: Select All
Click the Empty Selected
button.If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive
Perform a Complete
scan. After scan,Verify they are all
on the summary screen to quarantine all
If asked if you want to reboot, click "Yes"
and reboot normally.
To retrieve the removal information after reboot, launch SUPERAntispyware again.
, then click the Statistics/Logs
Under Scanner Logs
, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current
dated log and press View
A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply
to exit the program.
Please ask any needed questions,post logs and Let us know how the PC is running now.