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Infected with XP Antivirus Pro 2010. HELP!


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4 replies to this topic

#1 Sethsonny

Sethsonny

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Posted 26 January 2010 - 12:37 PM

I followed the FAQ on how to remove the virus. I've downloaded Malwarebytes' Mal-Remover per the FAQ, but it did not work and I'm still seeing the Antivirus Pro 2010 pop-ups on my computer. So per the instructions of the forum, I've posted the following DDS and RootRepeal report below. It's getting real troublesome at this point, I'm getting frequent pop-ups that will not go away. Thanks!

-Seth

-------------------------------------------------------------------------


DDS (Ver_09-12-01.01) - NTFSx86
Run by SethS at 9:06:09.62 on Tue 01/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1278.568 [GMT -8:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\SethS\Local Settings\Application Data\av.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
svchost.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\comcasttb\CIDGlobalLight.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\SethS\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Bar =
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Comcast Toolbar: {79ceea4e-c231-4614-9e3b-53b2a02f39b7} - c:\program files\comcasttb\comcastdx.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Comcast Toolbar: {79ceea4e-c231-4614-9e3b-53b2a02f39b7} - c:\program files\comcasttb\comcastdx.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ComcastAntispyClient] "c:\program files\comcasttb\comcastspywarescan\ComcastAntispy.exe" /hide
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [zBrowser Launcher] c:\program files\logitech\itouch\iTouch.exe
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [McAfee Backup] "c:\program files\mcafee\mbk\McAfeeDataBackup.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1203403684265
DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1203403674000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-03.sun.com/s/ESD5/JSCDL/jdk/6u10/jinstall-6u10-windows-i586-jc.cab?e=1226253684913&h=16d9523cb2f72751a90ac10f974086a2/&filename=jinstall-6u10-windows-i586-jc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\seths\applic~1\mozilla\firefox\profiles\au8nte8i.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://go.microsoft.com/fwlink/?LinkId=69157
FF - component: c:\documents and settings\seths\application data\mozilla\firefox\profiles\au8nte8i.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\documents and settings\seths\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-12-30 214664]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 AntiSpywareService;Comcast AntiSpyware;c:\program files\comcasttb\comcastspywarescan\ComcastAntiSpyService.exe [2009-6-17 616408]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-1-25 112592]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-12-30 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-12-30 144704]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-30 24652]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-12-30 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-12-30 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-12-30 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-12-30 40552]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-12-30 34248]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]
S3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]

=============== Created Last 30 ================

2010-01-26 07:33:04 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-26 07:33:01 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-26 07:33:01 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-26 07:23:26 0 d-----w- c:\docume~1\seths\applic~1\Registry Mechanic
2010-01-26 07:09:04 3244 ----a-w- c:\windows\system32\wbem\Outlook_01ca9e56715940f2.mof
2010-01-26 06:27:12 882 ----a-w- c:\windows\RegSDImport.xml
2010-01-26 06:27:12 880 ----a-w- c:\windows\RegISSImport.xml
2010-01-26 06:27:12 767952 ----a-w- c:\windows\BDTSupport.dll
2010-01-26 06:27:12 149456 ----a-w- c:\windows\SGDetectionTool.dll
2010-01-26 06:27:12 131 ----a-w- c:\windows\IDB.zip
2010-01-26 06:27:11 165840 ----a-w- c:\windows\PCTBDRes.dll
2010-01-26 06:27:11 1640400 ----a-w- c:\windows\PCTBDCore.dll
2010-01-26 06:27:11 1152444 ----a-w- c:\windows\UDB.zip
2010-01-26 06:24:17 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-01-26 06:22:09 0 d-----w- c:\docume~1\seths\applic~1\GetRightToGo
2010-01-25 16:19:13 0 d-----w- c:\program files\Spyware Doctor

==================== Find3M ====================

2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-30 04:55:22 19518 -c--a-w- c:\windows\hpqins13.dat
2008-09-10 15:06:48 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091020080911\index.dat
2008-12-21 23:01:08 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008122120081222\index.dat

============= FINISH: 9:07:27.75 ===============





ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2010/01/26 09:14
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB0236000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF799B000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB04C1000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: c:\windows\temp\mcafee_it6umsbaucafhmk
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\mcmsc_96urweo5vgvqepa
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\seths\local settings\temp\~df7202.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\seths\local settings\temp\~dfecac.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

==EOF==

Attached Files



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#2 Sethsonny

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Posted 31 January 2010 - 02:11 PM

thanks for all your help, you basement-dwelling computer hobbits.

You all bleeping suck.

#3 Sethsonny

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Posted 31 January 2010 - 02:11 PM

thanks for all your help, you basement-dwelling computer hobbits.

You all bleeping suck.

#4 schrauber

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Posted 02 February 2010 - 01:31 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#5 schrauber

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Posted 07 February 2010 - 10:48 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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