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Windows 7 LOGOFF HANGS


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#1 rooster610

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Posted 25 January 2010 - 09:28 PM

I have just purchased a Dell Studio 1737 and it will not logoff . It has on occasion went through logoff just like it should, but only once in maybe 30 sessions. I have built and used XP Pro machines for years, but this is my first win 7.Could someone please help with this problem? I have checked and updated Drivers at Dell and Microsoft. Both of these companies have no tech support as far as help with this problem.I ran hijack this and I will try to ad the results to this post. I think I will have to reinstall,but I did not get a activation key when I bought the computer. I ran a key finder but I don't know if the results are correct. Also I think the win 7 ultimate is a upgrade and I don't have a activation code for Vista. I did get the disks for dell stuff and the ultimate disk is a dell download.
I have tried the Audiosrv script that I read about and no luck with that.

Thanks for any help I can get for this.

HJT log removed as this is not a malware issue. ~ OB

Edited by Orange Blossom, 25 January 2010 - 09:56 PM.


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#2 garmanma

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Posted 25 January 2010 - 11:13 PM

I have just purchased a Dell Studio 1737


It's under warranty
Who knows what else could be wrong with it
Send it back
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 rooster610

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Posted 27 January 2010 - 10:05 AM

You must have missed the first line ,where it says DELL. It is not under Warranty except the hardware,acording to Dell. They will check it for $240.00.
For $100.00 less than that I could get A full ver of XP Pro and dump this win 7 crap.
I thought some "Computer Expert" out there might be able to help with this one.

IT is a nice Laptop, but best I can tell Windows 7 is more of Vista Junk.

#4 garmanma

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Posted 27 January 2010 - 12:58 PM

I thought some "Computer Expert" out there might be able to help with this one.



That was just my first thought
I'm sure a "Computer Expert" will be along to help
Have a nice day
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#5 Broni

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Posted 27 January 2010 - 10:10 PM

I'm surely not a "computer expert", but as far, as I'm aware, every computer has full 1 year of manufacturer warranty.
Your computer may be special, though.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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