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Ebay Login redirect


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4 replies to this topic

#1 CuttyVert

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Posted 25 January 2010 - 08:53 PM

I am using Firefox as my browser. A couple of weeks ago i was sent to a page requesting all sorts of info (ssn, credit card, checking acct etc) when I logged into Ebay. The computer slowed down after this and locked up. I ran Spybot and found some nasties which were removed. I am also running Avast for my antivirus. Things went well for a few days and then the redirect happened again. Spybot and Avast can't find anything even though they are updated with the latest detections. Please help before I have to do a complete reinstall.

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#2 Darthy

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Posted 25 January 2010 - 09:11 PM

Please CuttyVert, be calm.
First of all, you have to tell us a couple of things:
1 - What is your OS?
2 - What Avast! do you use, Home or Pro?
If you can, try to reboot in Safe Mode and after scan your PC with the two apps you refered.
With Avast! please make a complete scan.
After, if your problem woul not be solved, read this carefully.

Edited by Darthy, 25 January 2010 - 09:21 PM.

Εν οίδα οτι ουδέν οίδα - Socrates
Thanks John

#3 CuttyVert

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Posted 26 January 2010 - 03:44 PM

Darthy,
I'm using XP professional and the home version of Avast. I use computers a lot but am kind of a newbie to the in-depth tech stuff. I'll try to run both of those in safe mode.

Thanks

#4 CuttyVert

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Posted 27 January 2010 - 09:18 PM

Darthy,
In safe mode Avast took over 15 hours to run the in depth check, but Spybot ran faster than it ever has. Neither one found anything. I followed the link in your last post. I downloaded Cobian and back everything up to an external hard drive. I then ran DSS and RootRepeal. I started a new topic in HijackThis log forum and posted the logs as it said in the HijackThis prep guide

Thanks for your help

#5 Orange Blossom

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Posted 27 January 2010 - 10:00 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/291116/browser-hijack-when-loggin-into-ebay/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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