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Firefox hijacked?


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3 replies to this topic

#1 cr9101

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Posted 25 January 2010 - 07:39 PM

Last Friday, my husband noticed an unusual 'blue screen' error & shut our pc down. Later, I brought it back up & did not notice anything different until I tried to log in to my credit union account. Because I regularly use this pc, my credit union recognizes the pc & does not ask additional questions. If I log in from a different pc, I will be prompted for my mother's maiden name, etc.

However, this time I was prompted for my card number, pin, cvv & expiration date. Knowing this is not the credit unions practice, I did not fill in any information.

I've run Spybot, Malwarebytes & a few others; none reported any problems. I've since disconnected this pc from the internet & changed all my important passwords online. In addition, I received a phishing email supposedly from yahoo with a link to click on to update information. I did not click on the link & forwarded the email to yahoo, who did confirm that it was not from them.

Fortunately, I have a second pc that I can connect to the internet for help.

Here's the data from my dds.txt log:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Sowry at 18:02:48.70 on Mon 01/25/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.570 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Sowry\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://search.myheritage.com
mStart Page = hxxp://search.myheritage.com
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: MHTBPos00 Class: {0c37b053-fd68-456a-82e1-d788ee342e6f} - c:\program files\family toolbar\tbcore3.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\4.1.509.6972\swg.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Family Toolbar: {fd2fd708-1f6f-4b68-b141-c5778f0c19bb} - c:\program files\family toolbar\tbcore3.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [Family Tree Builder Update] c:\program files\myheritage\bin\FTBCheckUpdates.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\sowry\startm~1\programs\startup\setup_~1.lnk - c:\documents and settings\sowry\desktop\virus removal tool\setup_9.0.0.722_24.01.2010_22-22\startup.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1218410998968
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1218496861546
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sowry\applic~1\mozilla\firefox\profiles\l3v3fh4y.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - http:my.yahoo.com
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - plugin: c:\documents and settings\sowry\local settings\application data\yahoo!\browserplus\2.4.21\plugins\npybrowserplus_2.4.21.dll
FF - plugin: c:\program files\google\google updater\2.3.1314.1135\npCIDetect12.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 16442362;16442362 Boot Guard Driver;c:\windows\system32\drivers\16442362.sys [2010-1-24 37392]
R0 viadsk;viadsk;c:\windows\system32\drivers\viadsk.sys [2003-6-19 56576]
R1 16442361;16442361;c:\windows\system32\drivers\16442361.sys [2010-1-24 128016]
R1 setup_9.0.0.722_24.01.2010_22-22drv;setup_9.0.0.722_24.01.2010_22-22drv;c:\windows\system32\drivers\1644236.sys [2010-1-24 315408]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]

=============== Created Last 30 ================

2010-01-25 09:49:51 6144 ------w- c:\windows\system32\2.tmp
2010-01-25 09:49:44 6144 ------w- c:\windows\system32\1.tmp
2010-01-25 09:47:20 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-01-25 09:47:20 0 d-----w- c:\documents and settings\sowry\log
2010-01-25 09:33:35 0 d-----w- c:\program files\Sophos
2010-01-24 21:03:33 37392 ----a-w- c:\windows\system32\drivers\16442362.sys
2010-01-24 21:03:33 315408 ----a-w- c:\windows\system32\drivers\1644236.sys
2010-01-24 21:03:33 128016 ----a-w- c:\windows\system32\drivers\16442361.sys
2010-01-24 20:20:54 0 d-----w- c:\program files\Black List Software
2010-01-24 12:08:41 0 d-----w- c:\docume~1\sowry\applic~1\Malwarebytes
2010-01-24 12:08:34 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-24 12:08:31 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-24 12:08:29 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-24 12:08:29 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-23 11:34:46 181120 ------w- c:\windows\system32\MpSigStub.exe
2010-01-22 19:19:41 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-01-22 19:19:41 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-01-12 21:17:12 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2008-08-12 00:59:46 129 -c----w- c:\program files\INSTALL.LOG

============= FINISH: 18:03:50.25 ===============


Also find attached, my attach.txt & ark.txt files.

Any help would be appreciated!

Thank you,
Connie

Attached Files



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#2 etavares

etavares

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Posted 01 February 2010 - 07:04 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS or GMER log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:
  1. Click on the My Controls link at the top of the page to enter your control panel.
  2. Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.
  3. Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.
  4. Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 cr9101

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Posted 01 February 2010 - 08:29 PM

Just gave up this afternoon & wiped the hard drive. I'm now in the process of reinstalling XP.

Thanks anyway,
Connie

#4 extremeboy

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Posted 01 February 2010 - 09:21 PM

Hello.

Since the problem appears to be resolved, this topic is now Closed.
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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