Age: ~4 years old
OS: Windows XP Pro SP3
CPU: Intel Pentium 4 2.60Ghz
--Various BSOD screen information--
STOP: 0x0000000A, 0x000000D1, etc
Mentioned drivers: atapi.sys, win32k.sys, NDIS.sys, sisnic.sys, etc
Computer was running fine up to about two week ago when I bought a new computer and moved this one out of the way so I could set both up on the desk. I thought maybe while doing this I bumped the old computer but I don't remember being rough. The same day the old computer automatically restarted twice which I found weird because I didn't install any new hardware (other than a usb keyboard/mouse, but it was using usb keyboard/mouse before), and I usually left the old comptuer on for months without it restarting on me.
I thought it might be a heating issue because it was right beside the new comptuer so I moved it so they were a few inches away from each other and it still automatically restarted about once a day. I was mainly focused on the new computer so kind of ignored the old.
A few days later I started looking into the old computer and pretty much any extended network or cpu task I threw at it had a high chance (~10%) to cause a BSOD (after I turned auto restart off). There was no extra info in the event viewer that I could see (not warning or error ones anyway). I did notice that in safe mode EDIT: \w networking there was absolutely no problems so I simply ran it in safe mode EDIT: \w networking for about a week to confirm. Things I tested:
Network Card: I had a gigabit dlink NIC which was corrupting any file over 200MB I copied to the old computer from a network computer. I took out the dlink and switched it to the onboard SiS 900 NIC card which BSOD instead of corrupting.
Mouse/Keyboard: Switched to the old ones just to be sure.
Hard Disk: I reinstall a clean version of windows pro sp3 on two separate IDE HD's. I unpluged other HDD so only one was in at any given moment.
RAM: I have two 265MB ram sticks so tried with only 1 in at a time. I also ran memtest86 for a few hours which reported no errors.
Video Card: I don't have a separate one I could test, so I simply disabled the video card from device manager.
DVD Roms: I kept them unpluged for the majority of the time.
Cleaning: I thought maybe there were dust bunnies causing heat problems so I cleaned the inside with compressed air.
All these tasks resulted in the same problem (either corrupted 7z files while copying with dlink NIC, or BSOD while coping with SiS900 NIC, even when idle with MSN up for ~2 hours it'd eventually BSOD) while in normal mode. In safe mode EDIT: \w networking everything was fine with both NIC cards and there was no BSOD. Only result was that the fans were much more quite after the cleaning ;). Also I will mention I reinstalled a clean windows ~4 times on various HDDs and one time it restarted during the windows install (after the product key request, near the "registering start menu items..." portion); I'm hoping this was caused by the intelppm.sys driver (is it loaded by that stage?).
Eventually after compiling a list of loaded drivers in normal vs safe mode EDIT: \w networking I started disabling a few at a time untill I could copy with SiS 900 NIC card without BSOD and found that the intelppm.sys (processor) driver was the one that was not loaded in safe mode EDIT: \w networking but loaded in normal mode and caused the problems.
Sorry for the wall of text. I'm certain the intelppm.sys driver was loaded before my new computer and never caused any problems for the ~4 years I was using the computer. Would anyone be able to suggest how I fix intelppm.sys, or help with any of the other questions I asked in the initial paragraph?
Also if I need to re-install windows xp on this machine in the future is there a better way to install (aka disable this driver before it starts installing), or do I just install normally until I get to desktop (as it seems, at the moment anyway, it usually can get that far before restarting)?
Edited by NvrBst, 25 January 2010 - 06:50 PM.