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Search Redirects and Malware

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7 replies to this topic

#1 IceNFiyah


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Posted 25 January 2010 - 12:36 PM

Okay, so, my mom downloaded something vicious on her laptop. I am convinced it got to hers through the chain emails that her and her friends send around. At first, the problem was just the fact that when you search for something on yahoo or google, every search result that I clicked on would leave me to a different website than it should have. Just to be sure, I would copy and past the website address that was listed under the search result onto the top of the browser, and doing so would bring me to the correct website. But if I clicked on the website link provided by yahoo and google, it would redirect me a different website. Well eventually, it redirected me to one of those false hoax websites that look like a Windows My Computer window saying that I'm infected with a virus and I need to download something to remove it. I know that clicking OK to download the supposable removal tool is a trick, and it downloads a virus instead. So I just clicked to exit the window. Then suddenly, my Norton Antivirus was warning me that something was trying to change my registry. I told it to block the changes, and then somehow, even though it was blocked, the virus downloaded itself to my computer. So, now I had a fake antivirus program warning constantly asking me to download other fake programs. Frustratingly, I ran all my scanner programs. I updated and ran Norton Antivirus, Malwarebytes, A-squared, and Advanced SystemCare for fixing the registry. After scanning for hours, it had detected all kinds of programs and removed them. I restarted the computer this morning, it seemed fined. Suddenly, after removing everything, the search results began redirecting themselves, AGAIN. Then, I realized it had restarted all over. My task manager is disabled, and that false antivirus virus, downloaded itself back again! Can anyone help? My next step is saving all my word documents and erasing my hard drive, which I'd rather not do. :thumbsup:

Plus I'm new to this forum. Hope I included everything needed.

P.S. - Almost forgot to put this, the yahoo redirects are sent to some rds. server.

Edited by IceNFiyah, 25 January 2010 - 12:45 PM.

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#2 boopme


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Posted 25 January 2010 - 12:46 PM

Hello and welcome.
I need some info here so.
Run RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.

Now.... Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Finally SAS
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 IceNFiyah

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Posted 25 January 2010 - 07:15 PM

Okay, I did as you said. I have one thing I wanted to tell you which did worry me is that I had trouble getting my windows into safe mode. If you remember, I did try scanning my computer before I came here and fix it. When I did scan my computer yesterday, I did it in safe mode. I don't know what happened between today and yesterday, but windows couldn't load in safe mode. It kept freezing. But it would load in normal mode. As a result, I could only run the last part of your instruction of scanning with SuperAntiSpyware in normal mode. I hope whatever has gotten into my computer didn't mess up my safe mode. Here are the log results you requested though.

Malwarebytes' Anti-Malware 1.44
Database version: 3635
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/25/2010 1:35:56 PM
mbam-log-2010-01-25 (13-35-56).txt

Scan type: Full Scan (C:\|)
Objects scanned: 212196
Time elapsed: 1 hour(s), 21 minute(s), 18 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 10
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
C:\WINDOWS\system32\smss32.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\helper32.dll (Trojan.FakeAlert) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\smss32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\winlogon32.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: system32\winlogon32.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\winlogon32.exe) Good: (userinit.exe) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\smss32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\helper32.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\system32\Winlogon32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\U.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\41.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

SUPERAntiSpyware Scan Log

Generated 01/25/2010 at 03:50 PM

Application Version : 4.33.1000

Core Rules Database Version : 4515
Trace Rules Database Version: 2327

Scan type : Complete Scan
Total Scan Time : 01:46:37

Memory items scanned : 490
Memory threats detected : 0
Registry items scanned : 6224
Registry threats detected : 23
File items scanned : 78708
File threats detected : 166

Adware.Tracking Cookie
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@collective-media[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@track.claimfreerewards[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@counter.surfcounters[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@freesexoffenderreports[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@bridge1.admarketplace[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@ads.foodbuzz[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@myroitracking[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@apartmentfinder[2].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@chitika[2].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@www.wototracker[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@richmedia.yahoo[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@clicksor[2].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@theclickcheck[2].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@mediatraffic[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@yieldmanager[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@helpmefind[2].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@admarketplace[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@stats.paypal[2].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@ad.wsod[2].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@ads.pugetsoundsoftware[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@invitemedia[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@ad.m5prod[2].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@tracking.realtor[1].txt
C:\Documents and Settings\Barbara & Gary\Cookies\barbara_&_gary@beta.apartmentfinder[2].txt
C:\Documents and Settings\Gary\Cookies\gary@a.websponsors[2].txt
C:\Documents and Settings\Gary\Cookies\gary@a1.interclick[1].txt
C:\Documents and Settings\Gary\Cookies\gary@ad.chinesemenu[2].txt
C:\Documents and Settings\Gary\Cookies\gary@ad.m5prod[1].txt
C:\Documents and Settings\Gary\Cookies\gary@ad.wsod[2].txt
C:\Documents and Settings\Gary\Cookies\gary@ad.yieldmanager[1].txt
C:\Documents and Settings\Gary\Cookies\gary@ad1.clickhype[1].txt
C:\Documents and Settings\Gary\Cookies\gary@adbrite[2].txt
C:\Documents and Settings\Gary\Cookies\gary@adecn[2].txt
C:\Documents and Settings\Gary\Cookies\gary@adinterax[2].txt
C:\Documents and Settings\Gary\Cookies\gary@adlegend[2].txt
C:\Documents and Settings\Gary\Cookies\gary@adopt.euroclick[1].txt
C:\Documents and Settings\Gary\Cookies\gary@adopt.specificclick[2].txt
C:\Documents and Settings\Gary\Cookies\gary@adrevolver[2].txt
C:\Documents and Settings\Gary\Cookies\gary@adrevolver[3].txt
C:\Documents and Settings\Gary\Cookies\gary@ads.bridgetrack[2].txt
C:\Documents and Settings\Gary\Cookies\gary@ads.clicksor[1].txt
C:\Documents and Settings\Gary\Cookies\gary@ads.foodbuzz[1].txt
C:\Documents and Settings\Gary\Cookies\gary@ads.imarketservices[1].txt
C:\Documents and Settings\Gary\Cookies\gary@ads.lucidmedia[2].txt
C:\Documents and Settings\Gary\Cookies\gary@ads.mediamayhemcorp[1].txt
C:\Documents and Settings\Gary\Cookies\gary@ads.pointroll[1].txt
C:\Documents and Settings\Gary\Cookies\gary@ads.realtechnetwork[1].txt
C:\Documents and Settings\Gary\Cookies\gary@ads.redorbit[2].txt
C:\Documents and Settings\Gary\Cookies\gary@ads.widgetbucks[1].txt
C:\Documents and Settings\Gary\Cookies\gary@adserver.adtechus[1].txt
C:\Documents and Settings\Gary\Cookies\gary@adserver.easyad[1].txt
C:\Documents and Settings\Gary\Cookies\gary@adserving.cpxinteractive[2].txt
C:\Documents and Settings\Gary\Cookies\gary@adxpower[1].txt
C:\Documents and Settings\Gary\Cookies\gary@afe.specificclick[1].txt
C:\Documents and Settings\Gary\Cookies\gary@apmebf[1].txt
C:\Documents and Settings\Gary\Cookies\gary@app.validclick[1].txt
C:\Documents and Settings\Gary\Cookies\gary@at.atwola[1].txt
C:\Documents and Settings\Gary\Cookies\gary@atdmt[2].txt
C:\Documents and Settings\Gary\Cookies\gary@azjmp[1].txt
C:\Documents and Settings\Gary\Cookies\gary@banners.bannersource[1].txt
C:\Documents and Settings\Gary\Cookies\gary@bannersource[1].txt
C:\Documents and Settings\Gary\Cookies\gary@banner[1].txt
C:\Documents and Settings\Gary\Cookies\gary@buildabear.122.2o7[1].txt
C:\Documents and Settings\Gary\Cookies\gary@burstbeacon[1].txt
C:\Documents and Settings\Gary\Cookies\gary@c7.zedo[2].txt
C:\Documents and Settings\Gary\Cookies\gary@cbs.112.2o7[1].txt
C:\Documents and Settings\Gary\Cookies\gary@cgm.adbureau[2].txt
C:\Documents and Settings\Gary\Cookies\gary@chitika[2].txt
C:\Documents and Settings\Gary\Cookies\gary@collective-media[2].txt
C:\Documents and Settings\Gary\Cookies\gary@content.yieldmanager[1].txt
C:\Documents and Settings\Gary\Cookies\gary@content.yieldmanager[3].txt
C:\Documents and Settings\Gary\Cookies\gary@crackle[1].txt
C:\Documents and Settings\Gary\Cookies\gary@d.mediaforceads[2].txt
C:\Documents and Settings\Gary\Cookies\gary@d3.zedo[2].txt
C:\Documents and Settings\Gary\Cookies\gary@dc.tremormedia[1].txt
C:\Documents and Settings\Gary\Cookies\gary@directtrack[2].txt
C:\Documents and Settings\Gary\Cookies\gary@dominionenterprises.112.2o7[1].txt
C:\Documents and Settings\Gary\Cookies\gary@dynamic.media.adrevolver[1].txt
C:\Documents and Settings\Gary\Cookies\gary@e-2dj6wfkikpazwaq.stats.esomniture[2].txt
C:\Documents and Settings\Gary\Cookies\gary@e-2dj6wjnyekc5ogo.stats.esomniture[2].txt
C:\Documents and Settings\Gary\Cookies\gary@eas.apm.emediate[2].txt
C:\Documents and Settings\Gary\Cookies\gary@ehg-traderpublishing.hitbox[2].txt
C:\Documents and Settings\Gary\Cookies\gary@enhance[2].txt
C:\Documents and Settings\Gary\Cookies\gary@esweb.revenue.louisiana[2].txt
C:\Documents and Settings\Gary\Cookies\gary@euroclick[1].txt
C:\Documents and Settings\Gary\Cookies\gary@findarticles[1].txt
C:\Documents and Settings\Gary\Cookies\gary@googleadservices[1].txt
C:\Documents and Settings\Gary\Cookies\gary@homestore.122.2o7[1].txt
C:\Documents and Settings\Gary\Cookies\gary@hookedmediagroup[2].txt
C:\Documents and Settings\Gary\Cookies\gary@iacas.adbureau[1].txt
C:\Documents and Settings\Gary\Cookies\gary@idicampaigns.directtrack[2].txt
C:\Documents and Settings\Gary\Cookies\gary@imrworldwide[1].txt
C:\Documents and Settings\Gary\Cookies\gary@insightexpressai[2].txt
C:\Documents and Settings\Gary\Cookies\gary@interclick[2].txt
C:\Documents and Settings\Gary\Cookies\gary@kontera[1].txt
C:\Documents and Settings\Gary\Cookies\gary@media.adrevolver[2].txt
C:\Documents and Settings\Gary\Cookies\gary@media.cardomain[2].txt
C:\Documents and Settings\Gary\Cookies\gary@media.ntsserve[1].txt
C:\Documents and Settings\Gary\Cookies\gary@media6degrees[2].txt
C:\Documents and Settings\Gary\Cookies\gary@more-banners[1].txt
C:\Documents and Settings\Gary\Cookies\gary@msnportal.112.2o7[1].txt
C:\Documents and Settings\Gary\Cookies\gary@myroitracking[1].txt
C:\Documents and Settings\Gary\Cookies\gary@mywebsearch[2].txt
C:\Documents and Settings\Gary\Cookies\gary@oasn04.247realmedia[2].txt
C:\Documents and Settings\Gary\Cookies\gary@overture[1].txt
C:\Documents and Settings\Gary\Cookies\gary@partner2profit[1].txt
C:\Documents and Settings\Gary\Cookies\gary@revsci[1].txt
C:\Documents and Settings\Gary\Cookies\gary@rm.yieldmanager[2].txt
C:\Documents and Settings\Gary\Cookies\gary@roiservice[1].txt
C:\Documents and Settings\Gary\Cookies\gary@sales.liveperson[1].txt
C:\Documents and Settings\Gary\Cookies\gary@sales.liveperson[2].txt
C:\Documents and Settings\Gary\Cookies\gary@sears.112.2o7[1].txt
C:\Documents and Settings\Gary\Cookies\gary@serv.clicksor[2].txt
C:\Documents and Settings\Gary\Cookies\gary@servedby.adxpower[1].txt
C:\Documents and Settings\Gary\Cookies\gary@server.iad.liveperson[1].txt
C:\Documents and Settings\Gary\Cookies\gary@server.iad.liveperson[3].txt
C:\Documents and Settings\Gary\Cookies\gary@serw.clicksor[2].txt
C:\Documents and Settings\Gary\Cookies\gary@smileycentral[2].txt
C:\Documents and Settings\Gary\Cookies\gary@specificmedia[2].txt
C:\Documents and Settings\Gary\Cookies\gary@stopzilla[2].txt
C:\Documents and Settings\Gary\Cookies\gary@tacoda[2].txt
C:\Documents and Settings\Gary\Cookies\gary@ticketsnow.112.2o7[1].txt
C:\Documents and Settings\Gary\Cookies\gary@ticketsnow[1].txt
C:\Documents and Settings\Gary\Cookies\gary@track.cbs[1].txt
C:\Documents and Settings\Gary\Cookies\gary@tremor.adbureau[1].txt
C:\Documents and Settings\Gary\Cookies\gary@viacom.adbureau[2].txt
C:\Documents and Settings\Gary\Cookies\gary@videoegg.adbureau[2].txt
C:\Documents and Settings\Gary\Cookies\gary@www.burstbeacon[2].txt
C:\Documents and Settings\Gary\Cookies\gary@www.burstnet[1].txt
C:\Documents and Settings\Gary\Cookies\gary@www.helpmefind[2].txt
C:\Documents and Settings\Gary\Cookies\gary@www.hookedmediagroup[1].txt
C:\Documents and Settings\Gary\Cookies\gary@www.nakedwinery[1].txt
C:\Documents and Settings\Gary\Cookies\gary@www.qsstats[1].txt
C:\Documents and Settings\Gary\Cookies\gary@www.socialtrack[2].txt
C:\Documents and Settings\Gary\Cookies\gary@www.stopzilla[1].txt
C:\Documents and Settings\Gary\Cookies\gary@www.ticketsnow[1].txt
C:\Documents and Settings\Gary\Cookies\gary@www3.addfreestats[1].txt
C:\Documents and Settings\Gary\Cookies\gary@www5.addfreestats[2].txt
C:\Documents and Settings\Gary\Cookies\gary@www7.addfreestats[2].txt
C:\Documents and Settings\Gary\Cookies\gary@yieldmanager[2].txt
C:\Documents and Settings\Gary\Cookies\gary@yieldmanager[3].txt
C:\Documents and Settings\LocalService\Cookies\system@ad.yieldmanager[2].txt
C:\Documents and Settings\LocalService\Cookies\system@adrevolver[2].txt
C:\Documents and Settings\LocalService\Cookies\system@iacas.adbureau[1].txt
C:\Documents and Settings\LocalService\Cookies\system@media.adrevolver[1].txt
C:\Documents and Settings\LocalService\Cookies\system@msnportal.112.2o7[1].txt
C:\Documents and Settings\LocalService\Cookies\system@server.iad.liveperson[1].txt
C:\Documents and Settings\LocalService\Cookies\system@server.iad.liveperson[2].txt
C:\Documents and Settings\LocalService\Cookies\system@www.googleadservices[1].txt



I will not run anything else on the laptop until I hear back from you.

#4 boopme


    To Insanity and Beyond

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Posted 25 January 2010 - 11:17 PM

Ok, good scans.

SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.
You can rescan with SAS in Safe mode.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
How is it running now?

Edited by boopme, 25 January 2010 - 11:18 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 IceNFiyah

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  • Members
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  • Local time:12:01 AM

Posted 25 January 2010 - 11:42 PM

I might need a second suggestion for fixing the Safe Mode problem. Hopefully something didn't get deleted possibly that had to do with rebooting windows in safe mode. I tried the repair function twice with SAS, and Safe Mode is still not loading correctly. It still will load normal mode, just not safe mode. I don't know if this helps, but the last file it runs in Safe Mode before freezing is C:\Windows\System32\Driver\Mup.sys .
Should I still do any of the above scanning in normal mode, or should I address this safe mode problem first?

Edited by IceNFiyah, 26 January 2010 - 10:33 AM.

#6 boopme


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Posted 26 January 2010 - 11:59 AM

Ok, the safe mode isssue is important. We 'll try a few things.

Yes run them in Normal as this may clear a malware stopping it.

Try SafeBootKeyRepair.exe.

Also try,System File Checker.
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista users..The command needs to be run from an elevated Command Prompt.
Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'

You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the XP CD when asked.
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#7 IceNFiyah

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Posted 26 January 2010 - 10:23 PM

Hey, I think I might have to face the inevitable and save all my word documents and pictures, and wipe out my hard drive and just re-install windows. After all those ideas, safe mode still will not work. Plus, for some stupid reason, a few of the files couldn't be scanned by the Windows CD because the CD's version of windows was older than the newer files or something along those lines. And, I think this program is deep in the system. The online scanner found nothing, and SAS found only a few files in normal mode. When I ran Malwarebytes again, it found 110 more files infected with some virus called Adaware.alot (I'm pretty sure that was the name), and all I did in between the first time I scanned with Malwarebytes and the second time was just coming straight to this website. Plus, another problem is still persisting that shows the virus isn't gone, and that is the fact that every time I open up windows, another full window simultaneously opens, which never normally happens, asking me to take a survey. So, I thank you for all of your time and help until now. But, I have never wiped out a hard drive entirely before. How do I go about doing this? And I assume once it's wiped out, all i have to do is restart the computer with my Windows CD in it and it will automatically begin it's Setup file?

#8 boopme


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Posted 26 January 2010 - 11:47 PM

I would agree with that assessment. Yes that is the basic approach. Here's some further info on this.

Not an unwise decision to make. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action but I cannot make that decision for you.

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

The best proceedure is a low level format. This completely wipes the drive. Then reinstall the OS.
Use the free version of Active@ KillDisk.
Or Darik's Boot And Nuke

The best sources of Information on this are
Reformatting Windows XP
Michael Stevens Tech

Of course also feel free to ask anything on this in the XP forum. They'd be glad to help.


2 guidelines/rules when backing up

1) Backup all your important data files, pictures, music, work etc... and save it onto an external hard-drive. These files usually include .doc, .txt, .mp3, .jpg etc...
2) Do not backup any executables files or any window files. These include .exe/.scr/.htm/.html/.xml/.zip/.rar files as they may contain traces of malware. Also, .html or .htm files that are webpages should also be avoided.

Download Belarc Advisor - builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser.
Run it and then print out the results, they may be handy.

Since we don't know exactly which infections we're dealing with here, we should take some precautions before we attempt to move files from the infected machine. Run the following on your clean computer, and make sure you insert your flash drives at the prompt.
Download and Run FlashDisinfector

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.

Again... Only back up your important documents, personal data files, photos to a CD or DVD drive, not a flash drive or external hard drive as they may become compromised in the process. The safest practice is not to backup any executable files (*.exe), screensavers (*.scr), autorun (.ini) or script files (.php, .asp, and .html) files because they may be infected by malware. Avoid backing up compressed files (.zip, .cab, .rar) that have executable files inside them as some types of malware can penetrate and infect .exe files within compressed files too. Other types of malware may even disguise itself by adding and hiding its extension to the existing extension of file(s) so be sure you look closely at the full file name. After reformatting, scan the backed up data with your anti-virus prior to to copying it back to your hard drive.
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