Posted 25 January 2010 - 12:03 PM
I have been trying to resolve this problem for the last few days with very little luck. A few days ago, when I would run a google search and click on a a link, something would redirect me to a different website than the one I wanted. I installed and ran MalewareBytes, which found a Rogue.Installer file and quarantined it, but the problem persisted. I then ran Hitman Pro 3.5.4 build 86, and that found something called iaStor.sys and removed that. This appears to have fixed the redirect problem, but I am still pretty sure I have a virus on my machine.
On one occasion since then, the computer completely shut down during a Hitman Pro scan, throwing a Blue Screen Error. Also, Chrome has taken to crashing or becoming unresponsive - something it never previously did. Most concerning though is the fact that when I first boot up, I get a Windows Security message saying that my computer may be at risk as the firewall is inactive. This is a new things since the virus. The firewall turns back on before the computer fully boots up (takes several minutes), but I am suspicious about why it is not coming on initially.
Finally, in the midst of all of this, I have completely lost use of my DVD/CD-ROM drive. I still shows under device manager, but with a yellow question mark beside it. When I first started having problems with the Google redirects, my virus software found problems in the WinDVD drivers, so it deleted them. Now, when I go to reinstall the drivers, it cannot find the DVD player, so it will not install them. The DVD drive also no longer appears under My Computer.
I am running XP
I have completely run out of ideas for what to do.
Thank you for any help you can provide