Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

malware history and dvd burner function gone


  • Please log in to reply
4 replies to this topic

#1 inamiks

inamiks

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:07:00 PM

Posted 25 January 2010 - 06:49 AM

i came to this section becuase i've had malware problems before. i ran a program to look for more, but have found none. my dvd burner is not working either. it will read but not recognize blank dvd

BC AdBot (Login to Remove)

 


#2 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:08:00 PM

Posted 25 January 2010 - 11:28 AM

It might not be malware,but let's run some scans to be sure

:trumpet:
The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware Free version and save it to your desktop.

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled

=====================

:flowers:
Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
=======================

:thumbsup:
SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
    First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 inamiks

inamiks
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:07:00 PM

Posted 26 January 2010 - 09:28 PM

Malwarebytes' Anti-Malware 1.44
Database version: 3641
Windows 5.1.2600 Service Pack 3, v.5857
Internet Explorer 8.0.6001.18702

1/26/2010 3:31:48 PM
mbam-log-2010-01-26 (15-31-48).txt

Scan type: Quick Scan
Objects scanned: 124815
Time elapsed: 6 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\0535251103110107106.uio (Worm.KoobFace) -> Quarantined and deleted successfully.






SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/26/2010 at 04:09 PM

Application Version : 4.33.1000

Core Rules Database Version : 4520
Trace Rules Database Version: 2332

Scan type : Quick Scan
Total Scan Time : 00:10:49

Memory items scanned : 243
Memory threats detected : 0
Registry items scanned : 421
Registry threats detected : 0
File items scanned : 12352
File threats detected : 57

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@cdn4.specificclick[3].txt
C:\Documents and Settings\Owner\Cookies\owner@media.expedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@content.yieldmanager[2].txt
C:\Documents and Settings\Owner\Cookies\owner@advertising[4].txt
C:\Documents and Settings\Owner\Cookies\owner@oasn04.247realmedia[3].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.zanox[5].txt
C:\Documents and Settings\Owner\Cookies\owner@247realmedia[4].txt
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt
C:\Documents and Settings\Owner\Cookies\owner@realmedia[6].txt
C:\Documents and Settings\Owner\Cookies\owner@mediatraffic[3].txt
C:\Documents and Settings\Owner\Cookies\owner@2o7[2].txt
C:\Documents and Settings\Owner\Cookies\owner@specificclick[4].txt
C:\Documents and Settings\Owner\Cookies\owner@yadro[1].txt
C:\Documents and Settings\Owner\Cookies\owner@apmebf[4].txt
C:\Documents and Settings\Owner\Cookies\owner@clickthrough.kanoodle[5].txt
C:\Documents and Settings\Owner\Cookies\owner@fastclick[6].txt
C:\Documents and Settings\Owner\Cookies\owner@adserver.adtechus[6].txt
C:\Documents and Settings\Owner\Cookies\owner@collective-media[3].txt
C:\Documents and Settings\Owner\Cookies\owner@atdmt[6].txt
C:\Documents and Settings\Owner\Cookies\owner@pointroll[2].txt
C:\Documents and Settings\Owner\Cookies\owner@content.yieldmanager[3].txt
C:\Documents and Settings\Owner\Cookies\owner@adbrite[6].txt
C:\Documents and Settings\Owner\Cookies\owner@statse.webtrendslive[2].txt
C:\Documents and Settings\Owner\Cookies\owner@specificmedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@trafficmp[6].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.madisonavenue[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.vuze[2].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[7].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[10].txt
C:\Documents and Settings\Owner\Cookies\owner@serving-sys[5].txt
C:\Documents and Settings\Guest\Cookies\guest@2o7[1].txt
C:\Documents and Settings\Guest\Cookies\guest@ad.yieldmanager[1].txt
C:\Documents and Settings\Guest\Cookies\guest@adbureau[1].txt
C:\Documents and Settings\Guest\Cookies\guest@ads.cnn[1].txt
C:\Documents and Settings\Guest\Cookies\guest@ads.pointroll[1].txt
C:\Documents and Settings\Guest\Cookies\guest@ads.undertone[1].txt
C:\Documents and Settings\Guest\Cookies\guest@advertising[2].txt
C:\Documents and Settings\Guest\Cookies\guest@at.atwola[2].txt
C:\Documents and Settings\Guest\Cookies\guest@atdmt[1].txt
C:\Documents and Settings\Guest\Cookies\guest@cb.adbureau[2].txt
C:\Documents and Settings\Guest\Cookies\guest@cdn4.specificclick[1].txt
C:\Documents and Settings\Guest\Cookies\guest@doubleclick[1].txt
C:\Documents and Settings\Guest\Cookies\guest@lfstmedia[2].txt
C:\Documents and Settings\Guest\Cookies\guest@pointroll[2].txt
C:\Documents and Settings\Guest\Cookies\guest@qnsr[1].txt
C:\Documents and Settings\Guest\Cookies\guest@questionmarket[2].txt
C:\Documents and Settings\Guest\Cookies\guest@realmedia[2].txt
C:\Documents and Settings\Guest\Cookies\guest@revsci[1].txt
C:\Documents and Settings\Guest\Cookies\guest@specificclick[2].txt
C:\Documents and Settings\Guest\Cookies\guest@specificmedia[2].txt
C:\Documents and Settings\Guest\Cookies\guest@tacoda[2].txt
C:\Documents and Settings\Guest\Cookies\guest@trafficmp[2].txt
C:\Documents and Settings\Guest\Cookies\guest@tribalfusion[1].txt

Trojan.Agent/Gen-SWUpdate
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MACROMEDIA\SWUPDATE\OUAOUL.DTD

Trojan.Agent/Gen
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\CRITICAL_WARNING.HTML.VIR

Trojan.Agent/Gen-Nullo[Short]
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\SDRA64.EXE.VIR

#4 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:08:00 PM

Posted 27 January 2010 - 07:37 PM

:flowers:
Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
=======================

:thumbsup:
Update mbam and run a FULL scan
Please post the results

===================

Run SAS again

Do you still have Combofix installed?
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 inamiks

inamiks
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:07:00 PM

Posted 06 February 2010 - 09:32 PM

Malwarebytes' Anti-Malware 1.44
Database version: 3698
Windows 5.1.2600 Service Pack 3, v.5857
Internet Explorer 8.0.6001.18702

2/6/2010 9:14:46 PM
mbam-log-2010-02-06 (21-14-46).txt

Scan type: Full Scan (C:\|)
Objects scanned: 166638
Time elapsed: 32 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\WINDOWS\system32\wiawow32.sys.vir (Backdoor.Bot) -> Quarantined and deleted successfully.


im sorry, my gf ran the date back on the cpu




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users