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Cracked Laptop Monitor and damaged hard drive


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#1 tom1961

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Posted 25 January 2010 - 04:47 AM

My friend gave me his HP Pavilion DV9000 to look at. He had dropped it and the LCD screen is cracked up pretty bad. He wanted me to retrieve family pictures from it.

When I turn it on, an error message appears. I was able to make out that it is a "Windows failed to start" error.

I'm thinking the hard drive my be damaged also.

How can we get the pictures and data he needs?

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#2 hamluis

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Posted 25 January 2010 - 11:41 AM

You can remove the hard drive...and then attach it either directly to a different system...or use a cable/USB 2.0 enclosure to attach it as a USB device to a different system.

Examples of connection via USB:

SATA laptop drive, http://www.newegg.com/Product/Product.aspx...4-001-_-Product

PATA laptop drive, http://www.newegg.com/Product/Product.aspx...4-008-_-Product

If the hard drive is damaged, neither may work.

If the drive is attached and still cannot be accessed...you may be able to access it using recovery software. It all depends on whether the drive is detected (in Device Manager) and/or specic error message when attempting to access.

Louis




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