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can not log onto windows


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5 replies to this topic

#1 dmjefe

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Posted 24 January 2010 - 09:43 PM

Hello. I am unable to boot up my computer in either safe or normal mode. I have windows XP media center edition. My computer crashes and and says it will be shutdown to prevent damage. It tells me to disable any drivers under the STOP: indicator. I do not know if it is a driver, but it says STOP: oxoooooo7E. I do not know how to disable it if it is a driver. I have tried going to BIOS, and checking diagnostics. I have a windows start up disk and thought I could log on via CDrom. I have the option to set up windows XP or repair. I have tried repair as I do not want to lose any files. I do not understand what to do in the recovery console. Help!

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#2 hamluis

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Posted 24 January 2010 - 10:09 PM

Post the first couple of lines (exactly) from the error message, please.

What happened when you tried to repair?

Louis

#3 jontop2000

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Posted 25 January 2010 - 06:00 AM

I have exactly the same problem i just keep getting sent back to the blue screen and it says unmountable boot volume, please let me know if you find out how to fix it

#4 hamluis

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Posted 25 January 2010 - 08:52 AM

The typical successful fix for unmountable boot volume errors...is to run the chkdsk /r command.

Unmountable Boot Volume - http://support.microsoft.com/kb/555302

To do so, you must go through the Recovery Console, which is accessible on the XP CD. Read the following:

How to use CHKDSK in the XP Recovery Console - http://pirules3.14.googlepages.com/recovery_console_chkdsk

If there is serious damage to either the file system or the hard drive...the chkdsk /r command may not be sufficient.

Louis

#5 jontop2000

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Posted 25 January 2010 - 09:22 AM

i have a packard bell and it has a built in recovery system so i dont have any disks. if i restore to factory settings then i will loose all my data. can i download the disks from anywhere? or save my data any other way

#6 hamluis

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Posted 25 January 2010 - 10:03 AM

Yes, there is a way.

How to Create a Bootable XP Recovery Console CD - http://www.bleepingcomputer.com/forums/t/276527/how-to-create-a-bootable-xp-recovery-console-cd/

Louis




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