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Laptop won't recognize USB wireless adapter driver


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#1 Brucerb

Brucerb

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Posted 24 January 2010 - 04:57 PM

I have a Dell Inspiron 700m with WinXP Professional, V 2002 (SP3). Pentium processor 1.80 GHz. It has an internal miniPC wireless card for 802.11b and g. Dell tells me that my computer will not support an internal (mini PC) wireless card for dual N, but I can use an external USB dual N wireless adapter. I purchased the EnGenius EUB9801 which is a 300Mbps Wireless N Dual Band USB adapter. When I plug it into the USB socket, the computer recognizes the "802.11 n WAN" but will not find the driver file which has been preloaded. I have disabled the existing internal card, totally removed from the computer all antivirus programs, spyware programs and any other programs that use wireless in any fashion (printer, wireless mouse etc.). I have tried to install the software driver before and after inserting the adapter, but the computer won't recognize it. The adapter remains as an "other device" in the system devices. The adapter was successfully installed in my other (desktop) computer, and the 2 USB slots on my laptop work just fine with all other USB equipment. Is something blocking my driver file from being found?

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