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"Virus Program" has taken over my computer


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#1 shannon5815

shannon5815

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Posted 24 January 2010 - 03:34 PM

For the last few days I've been having a major virus related issue. I have AVG and Ad-Aware which run constantly in the background, and I also have Malwarebytes' Anti-Malware which I have never really used before until now. I use a wireless internet connecting through my computer to my University's wireless network.

My problem is that now whenever I have my computer on, a few minutes after I start it up I get messages from an "antivirus" program that I do not have, telling me that windows has detected a security threat, that my computer is infected and saying "click here for the scan you computer" (certainly a very trustworthy program). I always close the bubble but then I get bombarded with messages that specific files are infected. Usually it says "Application cannot be executed. The file wuauclt.exe is infected. Do you want to activate your antivirus software now?" I don't know what wuaclt is. Whenever I try to open a program -- any program at all, whether it be itunes or just my program manager, the message changes specific to whatever I'm trying to open: "the file itunes.exe is infected" or whatever, and usually the program does not open. These messages come from my taskbar where there is a little blue shield icon with a white stripe. I have tried right-clicking on this icon to close it like I would do with any "normal" application in the taskbar, and when I do it pulls up a "virus scan" window for "Antivirus Live" with 34 infections found -- always the same things. It often, but not always, will also open a window in the main screen of my computer giving me the same message and playing that distinctive "windows error" sound. After a while, it will automatically open an IE browser window (I use Firefox) asking me to buy this "Antivirus Live" program for $50 to $70. I closed this window a few minutes ago and it automatically opened another IE window with a porn site -- very classy when I"m working the front desk of my building. It will also open the Windows Security Center automatically, but I don't think it's the real security center because it says that I do not have anti-virus protection when in fact I do.

The first few times this happened, it would either go away on its own after a few minutes, or I could restart my computer and it would work properly on restart. Since my antivirus/antispyware programs weren't finding anything significant I didn't worry too much, and there was a full day of no problems at all. Now, however, the problem seems worse than ever, and I can't even really use my computer. As a college student this is a major problem for me.

AVG has found a few trojans and quite a few tracking cookies, but removing them has not taken care of the problem. The anti-spyware and anti-malware have not found anything. I just downloaded and installed avast, which I used to have a while ago and I prefer over AVG, and I'm currently running a scan but it hasn't found anything yet. I don't know what is going on but it's driving me crazy and I would like any help available to try and fix it.

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