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Firefox goes to Random Pages


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#1 tkhula

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Posted 24 January 2010 - 03:27 PM

Normally, I'm on the fixit side of things but this is more than I can manage. I'm working on a system that had a virus about a week ago. The viruses were removed with Malwarebytes, F-secure Online Scan, and other malware by Spybot was also removed. I've scanned the system to death in the last 3 days but this last problem persists. I've made use of the Trend stuff (not my favorite ) and AVG. Did I mention the system picked up the actual Viruses with AVG and Zone Alarm running. I didn't put it there that was what the client was running. The speed of the system performance is now just fine, FIREFOX is spastic. If I search either in the toolbar OR just on the www.google.com page I get a list of google search results. HOWEVER -- When I click on any of the choices on the page I go to a RANDOM page. If I click the Back button, about 50% of the time, I am sent back to the search results. The rest of the time, I"m sent to the result page I was expecting.

I have removed the 2 bookmark sync add ons, and disabled the Skype add on. I also removed the .Net extensions just in case but no luck.
I installed the Ad-Block Plus today ( if anyone is reviewing the file and needed to know ) Firefox also does this if it is running in SafeMode.


Problem does not exist on Chrome. However, Chrome does not have a working ad-blocker so it isn't the browser of choice for me.
I've run HIJACK This and there are NO wierd entries, I had a few things that were left over from the virus but they have also been removed now.
I downloaded the OTL tool and saved the result file (see attachment) . Again - nothing really odd.. a few errors with the OTL but they are pretty normal for that tool as well.
I also reviewed the firefox about:config file and couldn't find anything special there but I'm not the best with that file so I tend to not mess with it.
Suggestions ?

Attached Files


Edited by Orange Blossom, 24 January 2010 - 04:13 PM.
Move to HJT forum. ~ OB


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#2 m0le

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Posted 30 January 2010 - 04:02 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open on your desktop.
  • Click the tab.
  • Click the button.
  • Check all seven boxes:
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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#3 m0le

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Posted 04 February 2010 - 08:21 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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