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directrdr.com redirects, Internet Security 2010


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#1 mullhar

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Posted 24 January 2010 - 02:58 PM

Greetings all, long time reader, first time poster. In the past whenever I've had a problem, bleeping computer is at the top of my search results and I've been able to eliminate it. This time I've tried to do that and I even found a couple guides here, but nothing works. I use Firefox and my original problem would be that a new tab would occasionally open itself saying "directrdr.com" in the address bar. This would quickly redirect to a page pretending to be a survey for whatever site I was currently on. It says "thewebsitesurveygroup" in the corner. Now it redirects to many different sites, and doesn't always say directrdr.com. I looked around a little trying to figure out the problem, and upon a restart one day "Internet Security 2010" showed up on the system. I found this guide on the site, http://www.bleepingcomputer.com/virus-remo...t-security-2010 and it seems to get rid of it...temporarily when I run Malwarebytes. So I have run Malwarebytes, Superantispyware and Spybot. After running these it seems ok for a bit and then eventually a new tab pops up and redirects me. IS2010 is not showing up for the time being. I tried to follow these instructions (http://www.bleepingcomputer.com/forums/topic34773.html) for making a new topic and DDS ran fine but RootRepeal seems to hang at C:/i386 and will never finish. I will include the DDS files but please let me know if I need to do anything else. This has been driving me crazy for > a month so I will do anything asked of me...thanks for your time!


DDS (Ver_09-12-01.01) - NTFSx86
Run by Owner at 11:14:10.39 on Sun 01/24/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.959.477 [GMT -6:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Owner\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

mWindow Title =
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: LMIinit - LMIinit.dll
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli nevaluso.dll pizatoro.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\36qn962h.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-26 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-26 74480]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2007-9-23 47640]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-10 24652]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-26 7408]
S0 lkjnbyu;lkjnbyu; [x]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\logmein\x86\rainfo.sys --> c:\program files\logmein\x86\RaInfo.sys [?]
S2 McShield;McAfee Real-time Scanner;c:\program files\mcafee\virusscan\mcshield.exe --> c:\program files\mcafee\virusscan\McShield.exe [?]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
S4 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]

=============== Created Last 30 ================

2010-01-24 04:33:31 0 ----a-w- c:\windows\system32\16827.exe
2010-01-24 04:13:31 0 ----a-w- c:\windows\system32\23281.exe
2010-01-24 03:53:31 0 ----a-w- c:\windows\system32\28145.exe
2010-01-24 03:33:31 0 ----a-w- c:\windows\system32\5705.exe
2010-01-24 03:13:31 0 ----a-w- c:\windows\system32\24464.exe
2010-01-24 02:53:31 0 ----a-w- c:\windows\system32\26962.exe
2010-01-24 02:33:31 0 ----a-w- c:\windows\system32\29358.exe
2010-01-24 02:13:31 0 ----a-w- c:\windows\system32\11478.exe
2010-01-24 01:33:30 0 ----a-w- c:\windows\system32\19169.exe
2010-01-24 01:13:30 0 ----a-w- c:\windows\system32\26500.exe
2010-01-24 00:53:29 0 ----a-w- c:\windows\system32\6334.exe
2010-01-24 00:33:29 0 ----a-w- c:\windows\system32\18467.exe
2010-01-24 00:06:18 0 ----a-w- c:\windows\system32\15724.exe
2010-01-19 02:28:24 0 d-----w- c:\program files\PokerStars.NET
2010-01-13 05:20:33 1258 ----a-w- c:\windows\system32\tmp.reg
2010-01-13 03:59:23 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-13 03:59:20 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-12 04:35:39 17176 ------w- c:\windows\hpomdl04.dat.temp
2010-01-12 04:35:39 103535 ------w- c:\windows\hpoins04.dat.temp
2010-01-09 03:34:14 0 d-----w- c:\docume~1\alluse~1\applic~1\vsosdk
2010-01-05 00:57:58 0 d-----w- c:\program files\common files\Hewlett-Packard
2010-01-05 00:53:38 15104 ----a-w- c:\windows\system32\drivers\usbscan.sys
2010-01-05 00:53:38 15104 ----a-w- c:\windows\system32\dllcache\usbscan.sys
2010-01-05 00:47:49 17176 ------w- c:\windows\hpomdl04.dat
2010-01-05 00:47:49 103535 ------w- c:\windows\hpoins04.dat
2010-01-05 00:47:46 16496 ----a-w- c:\windows\system32\drivers\HPZipr12.sys
2010-01-05 00:47:41 90112 ----a-w- c:\windows\system32\hpovst08.dll
2010-01-05 00:47:41 581632 ----a-w- c:\windows\system32\hpotscl.dll
2010-01-05 00:47:41 278528 ----a-w- c:\windows\system32\hpgwiamd.dll
2010-01-05 00:47:40 180315 ----a-w- c:\windows\system32\hpzsnt10.dll
2010-01-05 00:47:39 344064 ----a-w- c:\windows\system32\hpzcon10.dll
2010-01-05 00:47:39 196608 ----a-w- c:\windows\system32\hpzcoi10.dll
2010-01-05 00:37:25 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
2010-01-05 00:37:25 25856 ----a-w- c:\windows\system32\dllcache\usbprint.sys
2010-01-02 16:42:15 0 d-sh--w- c:\documents and settings\owner\PrivacIE
2010-01-02 05:48:50 0 d-sh--w- c:\documents and settings\owner\IETldCache
2010-01-02 05:45:51 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-01-02 05:45:50 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-01-02 05:45:45 0 d-----w- c:\windows\ie8updates
2010-01-02 05:45:14 92160 ------w- c:\windows\system32\dllcache\iecompat.dll
2010-01-02 05:44:18 0 dc-h--w- c:\windows\ie8
2010-01-02 02:23:39 0 d-sha-r- C:\cmdcons
2010-01-02 02:21:53 98816 ----a-w- c:\windows\sed.exe
2010-01-02 02:21:53 77312 ----a-w- c:\windows\MBR.exe
2010-01-02 02:21:53 261632 ----a-w- c:\windows\PEV.exe
2010-01-02 02:21:53 161792 ----a-w- c:\windows\SWREG.exe
2010-01-02 02:12:26 0 d-----w- c:\program files\TrendMicro
2010-01-01 17:25:43 471552 ------w- c:\windows\system32\dllcache\aclayers.dll
2009-12-28 23:13:48 0 d-----w- c:\docume~1\owner\applic~1\TeamViewer
2009-12-28 23:13:46 98304 ----a-w- c:\windows\system32\TV.dll
2009-12-28 23:13:46 4096 ----a-w- c:\windows\system32\ts.dll
2009-12-28 23:13:46 3218216 ----a-w- c:\windows\system32\TeamViewer.exe

==================== Find3M ====================

2010-01-23 22:15:39 99584 ----a-w- c:\windows\system32\drivers\nvata.sys
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-21 19:14:05 916480 ------w- c:\windows\system32\dllcache\wininet.dll
2009-12-21 19:14:05 1208832 ------w- c:\windows\system32\dllcache\urlmon.dll
2009-12-21 19:14:04 5942784 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-12-21 19:14:04 206848 ------w- c:\windows\system32\dllcache\occache.dll
2009-12-21 19:14:03 594432 ------w- c:\windows\system32\dllcache\msfeeds.dll
2009-12-21 19:14:03 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2009-12-21 19:14:03 25600 ------w- c:\windows\system32\dllcache\jsproxy.dll
2009-12-21 19:14:03 1985536 ------w- c:\windows\system32\dllcache\iertutil.dll
2009-12-21 19:14:03 184320 ------w- c:\windows\system32\dllcache\iepeers.dll
2009-12-21 19:14:02 11070464 ------w- c:\windows\system32\dllcache\ieframe.dll
2009-12-21 19:14:01 387584 ------w- c:\windows\system32\dllcache\iedkcs32.dll
2009-12-21 13:19:18 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-18 04:20:44 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-12-13 22:14:38 229376 ----a-w- C:\sys.dll
2009-11-30 02:09:29 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-10-29 07:46:51 133120 ----a-w- c:\windows\system32\dllcache\extmgr.dll
2009-10-28 14:36:11 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2006-09-02 16:10:02 22 --sha-w- c:\windows\sminst\HPCD.sys
2008-09-18 21:36:22 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091820080919\index.dat

============= FINISH: 11:16:06.18 ===============

Attached Files


Edited by mullhar, 24 January 2010 - 11:52 PM.


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#2 mullhar

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Posted 24 January 2010 - 10:36 PM

bump

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Orange Blossom ~ forum moderator


Hello, I apologize for bumping the thread, I just had no idea the forum moved along so quickly and thought my thread would be lost forever. If there were any way to delete the bump that would be excellent, although I don't see any option. Thanks for letting me know how things work and I will wait patiently.

Edited by mullhar, 24 January 2010 - 11:39 PM.


#3 schrauber

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Posted 30 January 2010 - 01:18 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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#4 mullhar

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Posted 02 February 2010 - 03:13 PM

Please close this thread, I have decided to go with a clean install of Windows. I will most likely return for some help in the future. Thanks for your time.

#5 schrauber

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Posted 02 February 2010 - 03:41 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. smile.gif

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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