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Infected with Trojan Virus


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#1 NJS

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Posted 24 January 2010 - 11:07 AM

Hello, I have tried to install various anti-malware programs and nothing seems to work, most of wich will not even open in safe mode. By using hijackthis I managed to remove most of the annoying pop-ups but a-squared Guard is still detecting harmful cookies and finds more infected files with every scan which is weird because this is the only anti-malware that it will let me run and it is hi-lighted in red like the others in the start program. Sometimes my monitor will display a blue screen and shut down my computer at random, also I am getting product advertisements that take over my speakers.

I'm not too experienced with computers so bare with me but I know enough to be walked through.


DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by Nick at 11:30:06.15 on 24/01/2010
Internet Explorer: 8.0.6001.18882
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.2.1033.18.1013.580 [GMT -4:00]

AV: Malware Defense *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Users\Nick\Downloads\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.ca/
mStart Page = about:blank
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\poof\SDHelper.dll
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - No File
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SpybotSD TeaTimer] c:\program files\poof\TeaTimer.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\x86\eDSloader.exe
mRun: [PCMService] "c:\program files\acer\acer arcade\PCMService.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SetPanel] c:\acer\apanel\APanel.cmd
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup
mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [eRecoveryService]
mRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [VX1000] c:\windows\vVX1000.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Skytel] Skytel.exe
mRun: [a-squared] "c:\program files\a-squared anti-malware\a2guard.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\poof2\mbamgui.exe /install /silent
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\poof\SDHelper.dll
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

================= FIREFOX ===================

FF - ProfilePath - c:\users\nick\appdata\roaming\mozilla\firefox\profiles\afhad6nq.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\users\nick\appdata\roaming\mozilla\firefox\profiles\afhad6nq.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc.dll
FF - plugin: c:\program files\byond\bin\npbyond.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbyond.dll
FF - plugin: c:\users\nick\appdata\local\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\users\nick\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

S2 a2AntiMalware;a-squared Anti-Malware Service;c:\program files\a-squared anti-malware\a2service.exe [2010-1-23 1858144]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe --> c:\progra~1\mcafee\viruss~1\mcshield.exe [?]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\poof\SDWinSec.exe [2010-1-24 1153368]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-3-21 180736]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]

============== File Associations ===============

regfile="regedit.exe" "%1"

=============== Created Last 30 ================

2010-01-24 14:18:18 0 d-----w- C:\SDFix
2010-01-24 13:48:10 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-24 13:48:09 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-24 13:48:09 0 d-----w- c:\programdata\Malwarebytes
2010-01-24 13:48:09 0 d-----w- c:\program files\poof2
2010-01-24 13:46:11 0 d-----w- c:\program files\poof
2010-01-24 13:36:02 0 d-----w- c:\programdata\Spybot - Search & Destroy
2010-01-24 13:36:02 0 d-----w- c:\program files\fluffy2
2010-01-24 00:18:33 0 d-----w- c:\program files\fluffy
2010-01-23 18:48:41 0 d-----w- c:\program files\a-squared Anti-Malware
2010-01-23 18:38:59 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-23 17:42:35 98304 ----a-w- c:\windows\RTKAUDIOSERVICE.EXE
2010-01-23 17:26:47 0 d-----w- c:\windows\system32\EventProviders
2010-01-23 16:47:11 72704 ----a-w- c:\windows\system32\admparse.dll
2010-01-13 21:12:50 72704 ----a-w- c:\windows\system32\fontsub.dll
2010-01-13 21:12:50 156672 ----a-w- c:\windows\system32\t2embed.dll
2010-01-12 22:00:30 0 d-----w- c:\users\nick\appdata\roaming\TeamViewer
2010-01-12 21:59:09 0 d-----w- c:\program files\TeamViewer
2010-01-12 21:56:04 0 d-----w- c:\users\nick\temp
2010-01-12 00:34:08 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-01-11 23:08:47 0 d---a-w- c:\programdata\TEMP
2010-01-11 23:01:10 0 d-----w- c:\users\nick\appdata\roaming\FreeFixer
2010-01-11 21:32:28 0 d-----w- c:\program files\Panda Security
2009-12-25 17:48:52 0 d-----w- c:\users\nick\appdata\roaming\uTorrent
2009-12-25 17:47:46 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-12-25 17:47:46 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2009-12-25 17:45:39 0 d-----w- c:\program files\iPod
2009-12-25 17:44:53 0 d-----w- c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD}

==================== Find3M ====================

2010-01-23 17:58:39 51200 ----a-w- c:\windows\inf\infpub.dat
2010-01-23 17:58:33 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-01-23 17:58:32 86016 ----a-w- c:\windows\inf\infstor.dat
2010-01-23 17:53:05 30808 ----a-w- c:\windows\fonts\GlobalUserInterface.CompositeFont
2010-01-23 17:45:34 665600 ----a-w- c:\windows\inf\drvindex.dat
2010-01-02 06:38:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-01-02 06:32:33 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-01-02 06:32:33 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-01-02 04:57:00 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-11-03 22:17:31 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-11-03 22:15:07 31232 ----a-w- c:\windows\system32\httpapi.dll
2009-10-29 09:41:23 2048 ----a-w- c:\windows\system32\tzres.dll
2008-01-21 02:57:01 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-12-27 21:32:42 16384 --sha-w- c:\windows\temp\cookies\index.dat
2008-12-27 21:32:42 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2008-12-27 21:32:42 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 11:31:38.33 ===============

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#2 NJS

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Posted 26 January 2010 - 10:50 AM

My internet will no longer connect on my infected laptop. Please help if possible.


===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to more than a week, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Elise - forum moderator

Edited by elise025, 27 January 2010 - 07:43 AM.


#3 schrauber

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Posted 30 January 2010 - 01:12 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

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#4 schrauber

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Posted 04 February 2010 - 02:45 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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