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Error code 0146 Help please!!!


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#1 Kiki_0415

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Posted 24 January 2010 - 08:17 AM

I have a dell inspiron 1520. My son was playing on the cbeebies website when my younger son decided to take the battery off. I put the battery back on and when it started up it flased up a screen to recover from last update or recover from factory settings. I tried several times to recover from last update no luck. So i tried recover from factory settings this worked and restarted the computer. Now it starts with the dell page (where I can press f2 & f12) then says " A disk read error occured. Press Ctrl+Alt+Del to restart. I have tried this several times but it just brings me back to this page. I have ran the diagnostics test and it brought up Error code 0142. Msg: error code 2000-0142. Unit 1: drive self test failed. Status Byte = 70. I have ran the test again and it brought up Error code 0146. Msg:error code 2000-0146. Unit 1:Dst log contains previous error. can some one help me to understand what is wrong?? :thumbsup:

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#2 ratchet48

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Posted 24 January 2010 - 08:45 AM

Welcome to BC.

Did your laptop come with a Recovery CD?

#3 Kiki_0415

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Posted 24 January 2010 - 09:34 AM

hiya im in the process of finding out if it has one as I got if 1 of my friends and she hasnt given me the stuff to go with it but she is a pain to get hold of :thumbsup:

#4 ratchet48

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Posted 24 January 2010 - 09:59 AM

Ok, you can get one from Dell. How To Request Backup CDs for Your Dell Computer


You can download a Hard Drive diagnostic progam to create a bootable CD to test your Hard Drive.

Have a look at Dell 32 Bit Diagnostics.

#5 Kiki_0415

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Posted 24 January 2010 - 10:35 AM

hi thanx but it keeps taking me to usa site and i am in uk plus just checked on dell uk site and the laptop is out of warrenty :thumbsup: cant find how to request disk on uk site .

#6 ratchet48

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Posted 24 January 2010 - 11:07 AM

How To Request Backup CDs for Your Dell Computer UK

and

Dell 32 Bit Diagnostics UK

Is this laptop under Waranty, you can chat with the dell techs to order the right cd and ask about waranty status.

I would run the diagnostics on the Hard Drive, it would suck to order and wait for CD and then find out your drive is bad.

#7 Kiki_0415

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Posted 24 January 2010 - 11:26 AM

thank you will try that but the laptop is out of warrenty so struggling
to contact dell coz by the looks of it im going to hav 2 phone them.

#8 ratchet48

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Posted 24 January 2010 - 11:38 AM

Looks like your right, I would try the email option before calling.

Contact Dell

#9 Kiki_0415

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Posted 24 January 2010 - 11:46 AM

Our records show that your Dell Hardware Warranty Support has expired. We are still here for you and offer a variety of solutions:

Call The Expired Hardware Warranty Support Team
If your support warranty has expired please call 800 624-9896 for fee based expired warranty support. .


not open till tomorow so looks like a waiting game thanks for the help will let you know if I get any further forward

once again thank you

#10 MrBruce1959

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Posted 24 January 2010 - 01:24 PM

Just curious.....If I am in error here or over looked some thing then excuse this post.
Kiki have you tried going into the BIOS setup by hitting the F2 key and making sure the hard drive is configured correctly?
It usually will work OK if the drive is set to auto.
Also check the boot menu to see if your hard drive is set as one of the bootable drives, it does not have to be the first option, but make sure if you have the DVD or CDROM as the first bootable device, that there isn't a bootable disk in the drive when you boot up.
Make sure there are NO floppy disks in drive A: if your system has one.

Edited by MrBruce1959, 24 January 2010 - 01:25 PM.

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#11 Broni

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Posted 24 January 2010 - 03:07 PM

drive self test failed. Status Byte = 70

It looks like hard drive failure to me.

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