Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Trojan and Virus. Google searches being redirected , Slow computer


  • This topic is locked This topic is locked
4 replies to this topic

#1 tomymorgan

tomymorgan

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:01:17 AM

Posted 24 January 2010 - 05:54 AM

Hello,

I got myself a Trojan/Virus a few weeks ago and Have been trying to do everything to try and clean it up.

symptoms include Google searches being redirected, computer shutting down and comp running very sluggish .

I am a novice with any programming stuff and any help getting rid of this would be greatly appreciated !


My system is running Windows XP sp3.

I also run ZoneAlarm Firewall Suite ( includes antivirus/spyware and Forcefield)

I have tried to rid myself of this by running several programs that were recomended by others including:
Superantispyware
MalwareBytes
Combofix
Sbybot SD
and others --

But the symptoms persist . and My antispyware is still finding new viruses.

The latest being in the form of : Rootkit.Win32.TDSS.y


I will be very appreciative to anyone who can possibly help

tm'

Edited by Orange Blossom, 24 January 2010 - 01:37 PM.
Move to AII. ~ OB


BC AdBot (Login to Remove)

 


#2 longtooth

longtooth

  • Members
  • 70 posts
  • OFFLINE
  •  
  • Location:bath
  • Local time:06:17 AM

Posted 24 January 2010 - 06:30 AM

Key F8 while booting to start in safe mode and then run all your AV'S, each time you run your AV reboot and run till all are detected, this can take three or four times. Spybot is a good antispyware and should detect most. You could try disabling any suspect add-ons in internet explorer as i suspect this is how your home page is being redirected.

Edited by longtooth, 24 January 2010 - 06:38 AM.


longtooth

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,963 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:02:17 AM

Posted 24 January 2010 - 01:38 PM

Rootkits are bad business.

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you cannot produce the DDS logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 tomymorgan

tomymorgan
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:01:17 AM

Posted 25 January 2010 - 06:12 PM

Thanks for your replies..


I have posted all the logs here :

http://www.bleepingcomputer.com/forums/ind...p;#entry1600232

#5 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,963 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:02:17 AM

Posted 25 January 2010 - 07:21 PM

Hello tomymorgan,

Thanks for posting back with that link. Please note, however, I DID NOT tell you to run ComboFix. Please read this topic concerning ComboFix: http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/ You are fortunate that you did not run that program yesterday. See here for an example as to why:
http://www.bleepingcomputer.com/forums/t/290025/combofix-deleted-everything/ Please do not do anything further with the computer without instruction from a HiJack This team member.

That said, the hard and frustrating part is coming up: waiting.

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users