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uTorrent causing BSODs?


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#1 fredthecat

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Posted 24 January 2010 - 12:52 AM

I started getting random BSODs about two weeks ago, and I've concluded that the problem lies with uTorrent, as the crashes only happen when it's running. I've been seeding a large number of torrents lately, which I'm guessing is the cause of the crashes. I haven't installed any new programs recently.

I can't recall the exact error message, but I'll try to provide as much other info as I can. (I think it was some kind of stop error?)

I'm running Windows XP SP3 and uTorrent 1.8.5 (build 17414). Other programs running are ZoneAlarm and Norton AV. The computer is a Dell Inspiron 1520 laptop.



This is the system error listed in Event Viewer:

"Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 02060001, parameter4 887288d0."

Here are the events that always occur in the 30 seconds or so before the crash:

"The iPod Service service entered the running state."

"The iPod Service service was successfully sent a start control."

"The Background Intelligent Transfer Service service entered the running state."

"The Background Intelligent Transfer Service service was successfully sent a start control."

"The system detected that network adapter Dell...WLAN Mini-Card - Packet Scheduler Miniport was connected to the network, and has initiated normal operation over the network adapter."

"The IMAPI CD-Burning COM Service service entered the stopped state."

"The SSDP Discovery Service service entered the running state."



I really have no idea what the iPod service is all about, because I never have an iPod plugged into the PC during any of the crashes.

Any help would be greatly appreciated!

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#2 hamluis

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Posted 24 January 2010 - 10:04 AM

Do a search of your system for any .dmp files.

Then, starting with the most recent .dmp file, try to follow the procedures at Help Diagnosing BSODs And Crashes (BC) - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/

I would only look at the last 3 .dmp files.

C2 errors are usually driver issues, but there are all sorts of drivers installed when running XP. All torrent programs employ drivers.

Louis




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