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Help with Video drivers


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#1 PhOeNiX559

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Posted 23 January 2010 - 02:02 PM

Hello,

I am not too sure if this is the proper location for this post, however it seems like it should work anyways. Well, my problem is that i recently had to reformat and reinstall windows xp home on my laptop, however i wasn't able to make a backup of my drivers. All the drivers, except two ATI drivers, which i was able to find by using the manufacturer and hardware numbers on the device manager. I was able to install one of the two, however, the other one claims that i need to install the video driver before i could install the driver. I used an unregistered version of the driver detective software to see what drivers had issues, and the only relevant one that had issues was the video driver which i was trying to install.

Also, for some odd reason, when i try to install the DirectX software on the computer software that needs it doesnt recognize it and i dont see it in the Add/Remove Program program.

How could i fix these issues? I beleive that the core issue is the video driver. I am able to run the computer and use the internet, however other programs which i was able to use on this computer in the past, Guild Wars and Diablo 2 for instance, are not able to run because of the above issues.

Thanks in advance for the help.

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#2 Broni

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Posted 23 January 2010 - 04:15 PM

DirectX is not listed in Add\Remove by default.

Did you install chipset driver after Windows reinstallation?

Download System Information for Windows: http://www.gtopala.com/siw-download.html to your Desktop.
Get SIW Standalone (English-Only).
Double click on siw.exe to run the program.
Go File>Create Report File>HTML
Save the file to known location.
Zip the file, and attach it to your next reply.

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#3 PhOeNiX559

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Posted 23 January 2010 - 05:10 PM

Sorry for the newb question, but how do i attach the file. I have the report in a zip file, however i do not know how to attach files onto the forum.

#4 Broni

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Posted 23 January 2010 - 05:19 PM

Upload the file here: http://www.filesavr.com/
You don't have to sign up, or login.
When upload is completed, download link will appear in your browser address bar.
Post download link.

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#5 PhOeNiX559

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Posted 23 January 2010 - 05:40 PM

Ok, thank you very much. Here's the link to my SIW Report. And thanks for the fast reply.

#6 Broni

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Posted 23 January 2010 - 05:49 PM

Download and install ATI SB400 driver first: http://www.opendrivers.com/driver/287121/a...e-download.html

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#7 Broni

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Posted 23 January 2010 - 05:53 PM

I apologize, North Bridge driver should go first: http://www.nodevice.com/driver/Radeon_Xpre...0/get34998.html

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#8 PhOeNiX559

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Posted 23 January 2010 - 08:12 PM

sweet. Thank you very much for the speedy assistance. This did the trick.

#9 Broni

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Posted 23 January 2010 - 09:27 PM

Nice job :thumbsup:

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