Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer periodically freezes


  • Please log in to reply
8 replies to this topic

#1 quickstudy1

quickstudy1

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 23 January 2010 - 11:40 AM

I am having a recurring problem whereby the computer freezes and the only option is to force close and reboot. I've updated every driver and the problem persists. I'm running Windows Vista Business, 32-bit operating system on a Sony Vaio laptop with 2 gigs of RAM.

When I go to the Event Properties, the message is: Event 7026: the following boot-start or system-start driver(s) failed to load: BtHidBus Tosrfcom. I believe these drivers have something to do with bluetooth and that the Bthidbus driver is for BlueSoleil, software which I once had but have since removed.

The event details are:

Log Name: System
Source: Service Control Manager
Date: 1/22/2010 4:04:36 PM
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Barbara-PC
Description:
The following boot-start or system-start driver(s) failed to load:
BtHidBus
Tosrfcom
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-01-22T21:04:36.000Z" />
<EventRecordID>378881</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Barbara-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">
BtHidBus
Tosrfcom</Data>
</EventData>
</Event>

The problem happens every couple of hours and is really disrupting my work. Does anyone have any ideas for fixing it?

Many thanks for your consideration.

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,741 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:15 PM

Posted 23 January 2010 - 12:46 PM

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 quickstudy1

quickstudy1
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 24 January 2010 - 01:29 PM

Thank you for thinking about this, Broni.

I did as you suggested but about two hours went by and the computer locked up again, with the same error message.

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,741 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:15 PM

Posted 24 January 2010 - 02:03 PM

BtHidBus.sys is Bluetooth HID BUS Driver by IVT SOFTWARE TECHNOLOGY Inc.
Are you actually using any Bluetooth devices?

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 quickstudy1

quickstudy1
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 25 January 2010 - 09:55 PM

No, I gave up on blue tooth after many tries at making something work.

Thank you for any further thoughts you may have.

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,741 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:15 PM

Posted 25 January 2010 - 10:02 PM

Do you have any errors in Device Manager?

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 zbd

zbd

  • Members
  • 390 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 25 January 2010 - 10:54 PM

Click Start, Run (Type) Regedit [Enter]
Navigate to:
HKey_Local_Machine\System\CurrentControlSet\Services

Expand that key, underneath will be the Services/Drivers for
the PC. Check the alphabetical listing and see if you can find
a "Black" or similar. If found, Left Click it to show the details
in the Right Pane. Locate a Key named Start and modify it's
value to 4 and disable it from starting up.

http://www.pcreview.co.uk/forums/thread-2314494.php

#8 ebonienicole

ebonienicole

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:07:15 PM

Posted 26 January 2010 - 08:27 PM

I'm having the same problem. How do you access event properties?

#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,741 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:15 PM

Posted 26 January 2010 - 09:04 PM

ebonienicole
You need to start your own topic.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users