Posted 23 January 2010 - 09:46 AM
I have an E-machine that runs Vista Home Premium in 32 bit. I recently had a virus called "Personal Security." Using instructions I found here at Bleepingcomputer.com I downloaded and ran a program called 'rkill', then downloaded and ran 'malewarebytes.com.' This cleaned out the virus after it quarantined about 18 files. The computer now runs but I get a couple of error messages those being 'DCOM failed' and 'Plug and play failed' which automatically causes the computer to shut down and restart. This restart happens about every 25 to 45 minutes. I’m sorry I can’t give the exact error wording as I’m not at the affected computer. I tried the 'repair my computer' function at start up with no success. I did a system restore point back to Dec 01, 2009, and then updated all critical downloads with no resolution to the problem. I went through and checked and updated all the drivers with no change to the problem. I tried to do a complete re-install of Vista but E-machines’ does not provide a disk and my recovery disks won't boot. Any and all suggestions are appreciated.
I was able to get the error messages: “DCOM server process launcher services terminated unexpectidly” and sometimes “plug and play terminated unexpectidly”. These put the computer into the restarts.
I found some other info on line that suggests that it was actually SP2 for Vista that is causing the problem. Ideas?
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