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Computer won't shut down


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#1 DefinitelyNoExpert

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Posted 23 January 2010 - 09:12 AM

EDIT
Problem is solved

Start Menu > Run, cmd, shutdown -s -f
/EDIT

Hi there :cool:

I need help to shut my computer down. It just won't :)

When I try to (go to: start - shut down), it gives this message:
Posted Image
Pressing "OK" just ... well, just doesn't do anything - but the message disappears. The computer itself seem to work on like I never tried to shut it down in the first place.

ctrl+alt+del doesn't help, keeping the "on/off" button pressed isn't working either (I know, last resort but I got fed up :P ) They all just result in that message appearing.

It is 8 hours later now, and apparently windows is still working that file :flowers: :thumbsup: :trumpet: .
Any ideas on what to do?

I'm currently scanning my computer with malwarebytes, but I doubt it is infected - I don't go on the internet with it and all the USB-sticks I used were thorougly checked out :inlove:

I would really like to stop wasting energy, so any help will be appreciated! I'll add the Task Manager, in case somebody can see what file it might be that Windows is working on (not sure whether you can see it there, just a thought).

Thanks in advance.


Posted Image

Edited by DefinitelyNoExpert, 24 January 2010 - 05:10 AM.


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#2 Romeo29

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Posted 23 January 2010 - 11:10 AM

Open Run dialog from Start Menu > Run, type shutdown /p /f and press Enter.

#3 cryptodan

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Posted 23 January 2010 - 12:04 PM

Download Malwarebytes and have it scan. You may have a rouge hidden process that is writing stuff to a file like a keylogger.

#4 DefinitelyNoExpert

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Posted 23 January 2010 - 01:20 PM

Thank you both for your reply!

@Romeo29
I will try that
EDIT And ... it did not work :cool: It just ignores it!
Could you tell what you hoped would happen? I mean, naturally you were going for a shutdown, but why the /p and /f?

@CryptoDan
I have runned that scan - it found nothing. Of course it is nice to know there's nothing wrong, but I was silently hoping it was something you said, for now I still don't know what caused it :trumpet:

I tried a "defragmentation" of both the C and D disk... And an "errorcontrol" (Properties) ... It did not help :thumbsup: :flowers: :inlove:

Edited by DefinitelyNoExpert, 23 January 2010 - 01:40 PM.


#5 garmanma

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Posted 23 January 2010 - 01:47 PM

did you notice there's a space between the n and the / and also the p and the /
Mark
Posted Image
why won't my laptop work?

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#6 DefinitelyNoExpert

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Posted 23 January 2010 - 01:52 PM

Yes, I did forget those the first time, but I quickly corrected it. So YES, I used the spaces. Nothing happens... Or more correctly: I see a flash of what could be a message in the left upper corner of the screen, but it lasts shorter than a second - way too short to see what it is. It is really just a flash.

No shutdown has occured... :flowers: yet...

If somebody had told me this was possible with a computer, I wouldn't believe them :thumbsup:


#7 hamluis

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Posted 23 January 2010 - 02:18 PM

Try running that command from the command screen.

Start/Run...type cmd and hit Enter. Type the command on the black screen.

Louis

#8 DefinitelyNoExpert

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Posted 23 January 2010 - 02:35 PM

I think this might be the way to do it, but I am not sure I get it. I think maybe /p and /f are the wrong commands for my computer? Not sure what to use though.

Here's what happens:

Posted Image
Maybe this:
shutdown -s -f
Not sure though, so I'd like some confirmation on that :flowers: I really want this computer to shut down, but I also like it to start up again afterwards :thumbsup:

Edited by DefinitelyNoExpert, 23 January 2010 - 02:37 PM.


#9 Romeo29

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Posted 23 January 2010 - 08:51 PM

I am sorry, I posted shutdown command for Windows Vista and Windows 7. For Windows XP, the command is shutdown -s -f as you have figured out already.
This command forces Windows to close all running applications and shuts down Windows.

I have removed XP from my computers and now only run Vista and 7. This is one reason I stay away from XP forums as I cannot verify information before posting. Please accept my apologies.

Edited by Romeo29, 23 January 2010 - 08:54 PM.


#10 DefinitelyNoExpert

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Posted 24 January 2010 - 05:07 AM

No worries, I figured it out in the end (I took the risk of using the command while I did not really know what I was doing ;) ). With all advice together I finally managed to shut the computer down :trumpet: So thank you all! :flowers:
And the best of it all is that the computer started up perfectly normal today, and had no problems shotting down :thumbsup:

So thank you all for your time and advice!

Edited by DefinitelyNoExpert, 24 January 2010 - 05:08 AM.





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