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#1 anthony place

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Posted 23 January 2010 - 02:56 AM

hello I reinstalled windows 7 just after Christmas been running a w7 beta for months without any infections changed my antivirous to Microsoft security essentials from AVG noticed I was getting redirected on IE8 and Firefox read a lot on the net about this malware ran malwarebytes superanty spyware adaware avg and found some threats but nothing that seemed to tie in with the redirect problem.

I then found your page just on the point of reformat and start again, wich I would like to avoid I have ran what is instructed but root repeal will not run same error every time "FOPS - DeviceIoControl Error "

Now malwarebytes findes nothing ad aware nothing the one people recommend for this prob cant remember the name "the only true cloud antivirous it said, with bright orange background" nothing
avg finds a key gen that I have had for years.

the redirect only happens about 1 in 4 clicks get taken to different seem random sites .


Hope you can help It is really annoying

anth

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#2 anthony place

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Posted 24 January 2010 - 04:04 AM

Sorry have I done something wrong nobody has offered any help whilst others posting after have gotten help. please explain
anth


===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to more than a week, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Elise - forum moderator

Edited by elise025, 26 January 2010 - 06:37 AM.


#3 extremeboy

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Posted 29 January 2010 - 02:23 PM

Hi,

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay of response.

Do you still require help?

If you still require assistance we would like to see the current condition of your system so please post a new set of DDS Logs as well as a RootRepeal log and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log or RootRepeal log please refer to this page and in step #6 and Step #7 for further instructions on downloading and running DDS & RootRepeal. If you have any problems when running the tools or unable to produce a report for any reason, just let me know in your next reply.


For your next reply I would like to see:
-The DDS logs
---DDS.txt and Attach logs
-RootRepeal logs
-Description of any remaining problems you may still have.


Thanks again and we apologize for the delay.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 anthony place

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Posted 30 January 2010 - 01:43 AM

Thank you I ran combofix and it seems to be sorted the first time I ran it, it removed just about ever program on the machine couldn't believe it

I have an infected backup image so I re-imaged it read the instructions ran combofix again it removed 2 files and have not had the problem again

ComboFix 10-01-25.01 - anthp 25/01/2010 20:04:03.4.2 - x86
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.44.1033.18.2048.888 [GMT 0:00]
Running from: c:\users\anthp\Desktop\malware scanners\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\anthp\AppData\Local\fontactived9\fontactived9.dll
c:\windows\Fonts\MyriadPro-Regular.otf
J:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2009-12-25 to 2010-01-25 )))))))))))))))))))))))))))))))


J:\Autorun.inf is just a removable hard drive blank file or was

cant find any info on these files would be interested if you know anything

anth

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Edited by anthony place, 30 January 2010 - 01:45 AM.


#5 extremeboy

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Posted 30 January 2010 - 04:03 PM

Hello.

Who told you to run Combofix?

ComboFix is an extremely powerful tool and you should not be using Combofix unless instructed to do so by a Malware Removal Expert. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read Combofix's Disclaimer.
Further, ComboFix logs are not permitted outside the HijackThis forums and then only when requested by a HJT Team member.

Please read here for more information: http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/
--
Then, if you wish to continue, I would like to see the logs I requested in my previous post please.

Thanks.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#6 extremeboy

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Posted 02 February 2010 - 03:49 PM

Hello.

ARe you still there? Do you still require help?
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#7 extremeboy

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Posted 04 February 2010 - 08:18 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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