Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Virus just up and dissapeared! Help me please.


  • This topic is locked This topic is locked
7 replies to this topic

#1 waldoman

waldoman

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:47 AM

Posted 23 January 2010 - 02:48 AM

Malawarebytes Anti Malaware is scanning after I already used it to remove personal security virus. Seccond time through it finds 3 items, halfway through the scan computer just shuts off. I turn it back on, run the program again and nothing found on a full scan, no log files and nothing in quarantine. Did they hide from me? It also shuts down sometimes right at beginning of the windows loading screen. Should I be fixing the mbr? Im at the point now where i think i might just say so be it and use the recovery volume.. Any ideas out there??? Thank you.

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,596 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:47 AM

Posted 23 January 2010 - 09:36 AM

Some types of malware will disable Malwarebytes Anti-Malware and other security tools to keep them from running properly. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 waldoman

waldoman
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:47 AM

Posted 08 October 2011 - 07:55 AM

I have definately been hacked.. Please help me, I did not make the last post on my own. It just showed up here. Now im blocking popups left and right. also found this bit of information.. Im being redirected secretly to this "http://googleleads.g.doubleclick.net/page"

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,596 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:47 AM

Posted 08 October 2011 - 08:02 AM

I did not make the last post on my own. It just showed up here.

The last post is your first. Are you saying you did not start this topic? Please clarify.

Were you able to successfully run Malwarebytes Anti-Malware?
Were you able to run a full system scan with your anti-virus.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 waldoman

waldoman
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:47 AM

Posted 08 October 2011 - 08:22 AM

Sorry, forgot this was my original post from last year lol. This is a similar problem though, my browser back button is messed up and I am blocking popups all the time. I get this in my "back" history, "http://googleleads.g.doubleclick.net/page". Recently installed and ran ad-aware, malwarebytes, norton internet security scan and hijack this using V2 checker to compare and identify threats and remove. But im scared to remove a few, I have a new post which has not been awnsered yet but the big one I think needs removal is "C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe". Any help would be greatly appreciated.

#6 waldoman

waldoman
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:47 AM

Posted 08 October 2011 - 08:28 AM

Also note that there are two instances of this running and I am using Norton Internet Security 18.6.0.29.

#7 waldoman

waldoman
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:47 AM

Posted 08 October 2011 - 08:32 AM

Also ran Spy-Bot Search and Destroy. I am stumped, here is the link to my original problem today "http://www.bleepingcomputer.com/forums/topic422435.html/page__p__2433580__fromsearch__1#entry2433580"
Again thank you in advance for any help.

#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,596 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:47 AM

Posted 08 October 2011 - 08:36 AM

ccSvcHst.exe is related to Symantec's Service Framework Executable. It is also the source of high cpu issues and other problems reported by Norton users but it is not malware.

Your log is posted here.

After posting a log for analysis and help with malware infection, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond. Since you already made a reply I have removed it so that no replies show for your topic.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable. If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic until you are cleared by the Malware Response Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users