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Frequent Blue Screen


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#1 LatitudeZ

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Posted 23 January 2010 - 02:26 AM

Windows Vista 32bit
Geforce 9800GT
2x2gb RAM
AMD 64 x2 Processor

In this past year, everytime I do something that requires a lot of work from the computer (eg gaming, converting DVDs) my computer would ALWAYS crash without lasting an hour... giving me a BSOD that says something along the lines of: Physical memory dump...
I have had this computer for 2 years and my first year was completely fine, no matter how much work load i put my computer under.


I have tried formatting my computer and switching from windows XP to vista... and it was solved for about a month and it came back again. Then I began to think it was my graphic card overheating... so i turn up all my case fans (antec 900) to max. Again i could play games no problem. Then about a month or so later, it starts happening again. Finally, I use rivatuner and make my graphic card fan speed 100% when i game and convert videos; once again problem solved. However, now with my windows vista, case fans maxed, and graphic card fan running at 100%, my computer still crashes (it wouldn't even last half an hour)

*side note: I doubt this has anything to do with this, but my sound card is kinda messed. It would suddenly give me extremely loud static, or it just wont give me sound after a period of time and i have to restart my comp. Furthermore, the sound sometimes always stutters and pops just before my computer freezes and crashes. I'm not asking for this problem to be solved, but I'm just saying this to see if it has anything to do with he BSOD (maybe my sound card? >_>)

I ran BlueScreenView and went EDIT>SELECT ALL>SAVE
and I have attached it, if it is of any help.


Thanks in advance!

Attached Files

  • Attached File  BSOD.txt   51.85KB   15 downloads


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#2 the_patriot11

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Posted 23 January 2010 - 03:21 AM

hmmm first thing I would try doing is reinstalling your chipset drivers as that indicates a driver problem. second thing, and this is a long shot-download and run memtest86 and see if it comes up with any errors.

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#3 the_patriot11

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Posted 23 January 2010 - 03:22 AM

oh and what kind of motherboard and PSU do you have?

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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#4 LatitudeZ

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Posted 23 January 2010 - 03:26 AM

thanks for the quick reply!

I am using the
ASUS M2N-E SLI AM2 NVIDIA nForce 500 SLI MCP ATX AMD Motherboard
Rosewill RP600V2-S-SL-S 600W ATX12V v2.01 SLI Certified CrossFire Ready Power Supply

They're both from newegg

How would I run this memtest and what would I be looking for?

#5 the_patriot11

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Posted 23 January 2010 - 04:02 AM

just google memtest86 and download the ISO file. from there burn it to a disc, and then boot the computer with it-should take a few hours. it will list any errors it finds. more immediate, though is drivers-do the BSODs happen, say after a certain update is applied? have you noticed?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#6 Broni

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Posted 23 January 2010 - 12:59 PM

Just to make it easier on OP :thumbsup:

A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

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#7 LatitudeZ

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Posted 24 January 2010 - 12:42 AM

Hi guys!

I've taken one stick of my RAM out at a time to try if its one of the RAM problems, and it still crashed. Then, I took a old 1gb ram and replaced both my 2gb rams to try, and it worked a lot longer than my other ones, but it still gave me physical memory dump.
Thus, I burned memtest onto a dvd and booted from it. i've ran 5 passes and no errors.

I believe its my graphic card... but I may be wrong. Do you guys know a way to check if it is my graphic card problem with a program like memtest?

Edited by LatitudeZ, 24 January 2010 - 12:42 AM.


#8 Broni

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Posted 24 January 2010 - 01:37 AM

Your dump files indicate possible RAM issues and that means video card included. If you have separate video card.
If you do have separate video card, you can physically remove it, turn on-board video on in BIOS and see what will happen.

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#9 LatitudeZ

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Posted 24 January 2010 - 01:40 AM

I tried removing my video video card, but afterwards there doesn't seem to be a slot on the back of my computer to plug my monitor into, thus I can not see anything. :S

#10 Broni

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Posted 24 January 2010 - 01:59 AM

Your other option would be to borrow known working video card from a friend....

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#11 LatitudeZ

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Posted 24 January 2010 - 02:21 AM

Alright then, Ill try to get one of my friends video cards and get back to you guys. Thanks!
Meanwhile, what does all that blue screen and dump files mean? :S

Thank you!!

#12 Broni

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Posted 24 January 2010 - 11:44 AM

Sounds like a plan.

Dump file is a computer way to give you some hints, what could possibly cause BSOD.
Sometimes, it'll clearly show you what the culprit is, sometimes, like in your case, the cause is that clear.
For the simplicity, you're mostly looking at two lines, Bug Check String and Caused By Driver.
In your case, the first item comes pretty much empty, so not much help there.
As for the second item, several different drivers are listed.
Usually, it'll mean some hardware problem, most likely RAM.

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#13 LatitudeZ

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Posted 24 January 2010 - 11:51 PM

After testing out my comp with my friends video card (this time its ATI not nVidia, because I was thinking maybe it was the drivers),
the results are in....

The blue screen is still there. : (

I've even tried moving my RAM to another slot.
Memtest gave no errors after 6 passes.
Switched video cards and still crashed.

What can the problem be then? :thumbsup:

Thanks for your help!

#14 Broni

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Posted 25 January 2010 - 12:03 AM

Interesting...........
Some of those errors list amdk8.sys file
I assume, you have AMD CPU?

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

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#15 the_patriot11

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Posted 25 January 2010 - 12:05 AM

well, while memory was my first guess, upon doing some research into it, i believe that the problem is either driver related or CPU related, I would recomend running the vista driver and see what that tells you. If it is not a driver issue, then unfortunatly with the research I found-chances are you have a failing CPU.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.





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