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Various problems with PC


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#1 Zero21

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Posted 23 January 2010 - 02:24 AM

I've been having various problems with my computer from most likely a persistent malware or rootkit. I use malwarebytes everyday and the problem seems to keep coming back. The symptoms of the problems vary from browser shutting down randomly, running slow, or not loading and also the pc freezing and crashing sometimes. Also i seem to be having latency problem in World of Warcraft and this may also be the cause.

Here's me DDS log


DDS (Ver_09-12-01.01) - NTFSx86
Run by Moe Anwer at 1:18:30.06 on Sat 01/23/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2039.1391 [GMT -6:00]

AV: Malware Defense *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Documents and Settings\Moe Anwer\Local Settings\Apps\2.0\ONZTN50B.1GR\CBM7RWDO.C1E\curs..tion_eee711038731a406_0004.0000_1430d97334050788\CurseClient.exe
C:\Program Files\AIM6\aolsoftware.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\libusbd-nt.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Moe Anwer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = iexplore
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.2.8.7.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [WMPNSCFG] "c:\program files\windows media player\WMPNSCFG.exe"
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\Wcescomm.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] "c:\program files\analog devices\core\smax4pnp.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [PWRISOVM.EXE] "c:\program files\poweriso\PWRISOVM.EXE"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [IgfxTray] "c:\windows\system32\igfxtray.exe"
mRun: [HotKeysCmds] "c:\windows\system32\hkcmd.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k
mRun: [SpySweeper] "c:\program files\webroot\spy sweeper\SpySweeperUI.exe" /startintray
StartupFolder: c:\documents and settings\moe anwer\start menu\programs\startup\CurseClientStartup.ccip
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\bitcomet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Open in new background tab - c:\program files\windows live toolbar\components\en-us\msntabres.dll.mui/229?a424e964a9114b228b3556d7043cea57
IE: Open in new foreground tab - c:\program files\windows live toolbar\components\en-us\msntabres.dll.mui/230?a424e964a9114b228b3556d7043cea57
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.2.8.7.dll/206
IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\pokerstars.net\PokerStarsUpdate.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxsrvc.dll
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\moeanw~1\applic~1\mozilla\firefox\profiles\or6pr27s.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?src=aim
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - plugin: c:\documents and settings\moe anwer\application data\mozilla\firefox\profiles\or6pr27s.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R2 libusbd;LibUsb-Win32 - Daemon, Version 0.1.10.1;system32\libusbd-nt.exe --> system32\libusbd-nt.exe [?]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-12-21 24652]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\spy sweeper\SpySweeper.exe [2010-1-23 3567928]
R3 libusb0;LibUsb-Win32 - Kernel Driver, Version 0.1.10.1;c:\windows\system32\drivers\libusb0.sys [2009-7-9 33792]
S1 27YG8636;27YG8636;c:\windows\system32\drivers\27YG8636.sys [2010-1-21 72192]

=============== Created Last 30 ================

2010-01-23 06:46:35 23864 ----a-w- c:\windows\system32\drivers\sskbfd.sys
2010-01-23 06:46:35 21816 ----a-w- c:\windows\system32\drivers\sshrmd.sys
2010-01-23 06:46:35 20280 ----a-w- c:\windows\system32\drivers\SSFS0BB9.sys
2010-01-23 06:46:35 163640 ----a-w- c:\windows\system32\drivers\ssidrv.sys
2010-01-23 06:46:21 1526072 ----a-w- c:\windows\WRSetup.dll
2010-01-23 06:46:21 0 d-----w- c:\docume~1\moeanw~1\applic~1\Webroot
2010-01-23 06:46:21 0 d-----w- c:\docume~1\alluse~1\applic~1\Webroot
2010-01-23 05:34:23 153104 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-01-21 07:40:39 72192 ----a-w- c:\windows\system32\drivers\27YG8636.sys
2010-01-20 19:56:54 634 ----a-w- c:\docume~1\alluse~1\applic~1\h8srtkrl32mainweq.dll
2010-01-20 09:00:21 0 d-----w- c:\windows\ie8updates
2010-01-19 18:42:45 594432 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-01-19 18:42:45 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-01-19 18:42:44 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-01-19 18:42:44 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-01-19 18:42:43 1985536 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-01-19 18:42:37 11070464 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-01-19 07:08:48 524 ----a-w- c:\windows\system32\h8srtshsyst.dll
2010-01-19 05:37:32 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-19 05:37:30 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-18 21:35:01 0 d-----w- c:\program files\Webroot
2010-01-18 21:21:20 0 d-sh--w- c:\documents and settings\moe anwer\PrivacIE
2010-01-18 21:19:50 0 d-sh--w- c:\documents and settings\moe anwer\IETldCache
2010-01-18 21:03:15 164 ----a-w- c:\windows\install.dat
2010-01-18 20:38:19 0 dc-h--w- c:\windows\ie8
2010-01-18 08:53:53 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-18 07:53:42 833 ----a-w- c:\windows\system32\h8srtkrl32mainweq.dll
2010-01-11 22:15:24 21504 -c--a-w- c:\windows\system32\dllcache\hidserv.dll
2010-01-11 22:15:24 21504 ----a-w- c:\windows\system32\hidserv.dll
2010-01-11 22:15:11 59264 -c--a-w- c:\windows\system32\dllcache\usbaudio.sys
2010-01-11 22:15:11 59264 ----a-w- c:\windows\system32\drivers\USBAUDIO.sys
2010-01-11 22:14:36 31616 -c--a-w- c:\windows\system32\dllcache\usbccgp.sys
2010-01-11 22:14:36 31616 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2009-12-31 17:49:57 0 d-----w- c:\program files\IObit
2009-12-31 03:16:04 0 d-----w- c:\program files\World of Warcraft
2009-12-27 06:22:32 14848 -c--a-w- c:\windows\system32\dllcache\kbdhid.sys
2009-12-27 06:22:32 14848 ----a-w- c:\windows\system32\drivers\kbdhid.sys

==================== Find3M ====================

2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll

============= FINISH: 1:19:29.96 ===============


Thank you for your time and any help is appreciated to help remedy this problem. smile.gif

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#2 extremeboy

extremeboy

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Posted 29 January 2010 - 02:23 PM

Hi,

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay of response.

Do you still require help?

If you still require assistance we would like to see the current condition of your system so please post a new set of DDS Logs as well as a RootRepeal log and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log or RootRepeal log please refer to this page and in step #6 and Step #7 for further instructions on downloading and running DDS & RootRepeal. If you have any problems when running the tools or unable to produce a report for any reason, just let me know in your next reply.


For your next reply I would like to see:
-The DDS logs
---DDS.txt and Attach logs
-RootRepeal logs
-Description of any remaining problems you may still have.


Thanks again and we apologize for the delay.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

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Posted 01 February 2010 - 12:37 PM

Hello.

Are you still there? Do you still require help?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy
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#4 extremeboy

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Posted 03 February 2010 - 03:43 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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