Posted 22 January 2010 - 04:10 PM
Two Weeks ago, my teen daughter got the Antivirus Live virus on her pc. Thanks to the advice on this site, I removed it and it has been doing fine. I also put OpenDNS on it to supposedly keep her from going to the stuff where she must be getting this garbage. Yesterday, Antivirus Live erupts again. Per the advice given here, I tried to open up in Safe mode. It would not open up that way. When I press safe mode, it shows the files for a few seconds and stops, black screen, then asks me again if I want to open up in normal or safe mode. I finally give in and open up in normal mode. Of course, when I do that, the virus starts doing its song and dance. I have rkill on the desktop, but it does very little good if any. I can't sit there and wait for Malware bytes to run its scan. So, finally I decide to do a restore factory presets. Her machine is also an older model with only 256 Mg of Ram which drives me crazy. So I let it do its factory thing while I go to the local electronics store and get some memory as it says I can upgrade to 2 Mgs. I come home and the restore is finished and I shut down, open it up and slide the memory in and lock. I start up and all I get is a beep for about 4 seconds, 4 seconds silence, beep for 4 seconds, etc. NO pic on screen. Suggestions? BTW...the machine is a compaq Presario SR1103WM running windows XP. Thanks for your help!