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AXwin Frame Window SVCHOST.exe application error


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2 replies to this topic

#1 Frank M WKS

Frank M WKS

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  • Local time:07:42 PM

Posted 22 January 2010 - 04:01 PM

HI,
My computer generates the following error message: AXWIN Frame Window SVCHOST.exe application error followed by cannot access memory at some location. If I click OK several times the message goes away. My computer sometimes locks up and always will not shut down. I have to turn off power.
Here is the DDS report followed by the Hijack this log file. I do not want to reformat and reload as the CD's were lost in a recent move.
Have run numerous removal programs and did a winsock fix nothing seems to help.
Would appreciate suggestions on how to get rid of the malware and if necessary restoring any corrupted files.
Thanks,

DDS file:
DDS (Ver_09-12-01.01) - NTFSx86
Run by JMES at 14:34:22.00 on Fri 01/22/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.55 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Documents and Settings\JMES\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://us.mg201.mail.yahoo.com/dc/launch
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://bfc.myway.com/search/de_srchlft.html
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZRxdm429YYUS&fl=0&ptb=buIVGXBEuRtbclCjkbdkEQ&url=http://www.ask.com/web&q={searchTerms}&l=zr&o=sb
uInternet Settings,ProxyOverride = 127.0.0.1
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: {4d25f921-b9fe-4682-bf72-8ab8210d6d75} -
BHO: Yahoo! IE Suggest: {5a263cf7-56a6-4d68-a8cf-345be45bc911} - c:\program files\yahoo!\searchsuggest\YSearchSuggest.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Advanced SystemCare 3] "c:\program files\iobit\advanced systemcare 3\AWC.exe" /startup
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [IObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1106846923921
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - hxxp://www.trueswitch.com/sbc/TrueInstallSBC.exe
Notify: GoToAssist - c:\program files\citrix\gotoassist\480\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-22 64288]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-11-29 214664]
R2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2010-1-21 311568]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2010-1-21 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2010-1-21 144704]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-11-29 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-11-29 35272]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2010-1-21 606736]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-11-29 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-11-29 40552]

=============== Created Last 30 ================

2010-01-22 16:33:48 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-01-22 16:28:18 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2010-01-22 16:27:25 0 d-----w- c:\program files\Lavasoft
2010-01-22 02:30:34 116224 ----a-w- c:\windows\system32\dllcache\xrxwiadr.dll
2010-01-22 02:30:29 23040 ----a-w- c:\windows\system32\dllcache\xrxwbtmp.dll
2010-01-22 02:30:28 18944 ----a-w- c:\windows\system32\dllcache\xrxscnui.dll
2010-01-22 02:30:23 27648 ----a-w- c:\windows\system32\dllcache\xrxftplt.exe
2010-01-22 02:30:19 4608 ----a-w- c:\windows\system32\dllcache\xrxflnch.exe
2010-01-22 02:30:12 99865 ----a-w- c:\windows\system32\dllcache\xlog.exe
2010-01-22 02:30:12 28288 ----a-w- c:\windows\system32\dllcache\xjis.nls
2010-01-22 02:30:07 16970 ----a-w- c:\windows\system32\dllcache\xem336n5.sys
2010-01-22 02:30:05 19455 ----a-w- c:\windows\system32\dllcache\wvchntxx.sys
2010-01-22 02:30:00 19200 ----a-w- c:\windows\system32\dllcache\wstcodec.sys
2010-01-22 02:28:56 33599 ----a-w- c:\windows\system32\dllcache\watv04nt.sys
2010-01-22 02:27:57 765884 ----a-w- c:\windows\system32\dllcache\usrti.sys
2010-01-22 02:26:59 69632 ----a-w- c:\windows\system32\dllcache\umaxu12.dll
2010-01-22 02:25:59 315520 ----a-w- c:\windows\system32\dllcache\trid3d.dll
2010-01-22 02:24:59 30464 ----a-w- c:\windows\system32\dllcache\tbatm155.sys
2010-01-22 02:23:56 16896 ----a-w- c:\windows\system32\dllcache\stcusb.sys
2010-01-22 02:22:59 12288 ----a-w- c:\windows\system32\dllcache\EXCH_smtpctrs.dll
2010-01-22 02:21:57 157696 ----a-w- c:\windows\system32\dllcache\sisv256.dll
2010-01-22 02:20:57 6784 ----a-w- c:\windows\system32\dllcache\serscan.sys
2010-01-22 02:19:56 179264 ----a-w- c:\windows\system32\dllcache\s3sav3d.dll
2010-01-22 02:18:56 37563 ----a-w- c:\windows\system32\dllcache\rlnet5.sys
2010-01-22 02:17:57 35328 ----a-w- c:\windows\system32\dllcache\psisload.dll
2010-01-22 02:16:59 86016 ----a-w- c:\windows\system32\dllcache\pctspk.exe
2010-01-22 02:15:59 48000 ----a-w- c:\windows\system32\dllcache\ovcam2.sys
2010-01-22 02:14:59 126080 ----a-w- c:\windows\system32\dllcache\nm5a2wdm.sys
2010-01-22 02:13:56 7168 ----a-w- c:\windows\system32\dllcache\mxport.dll
2010-01-22 02:12:59 51200 ----a-w- c:\windows\system32\dllcache\msdv.sys
2010-01-22 02:11:59 58368 ----a-w- c:\windows\system32\dllcache\m3091dc.dll
2010-01-22 02:10:56 9216 ----a-w- c:\windows\system32\dllcache\kbdnecat.dll
2010-01-22 02:09:58 38784 ----a-w- c:\windows\system32\dllcache\io8.sys
2010-01-22 02:08:57 9216 ----a-w- c:\windows\system32\dllcache\ibmsgnet.dll
2010-01-22 02:07:56 19456 ----a-w- c:\windows\system32\dllcache\hr1w.dll
2010-01-22 02:06:59 59136 ----a-w- c:\windows\system32\dllcache\gckernel.sys
2010-01-22 02:05:59 12362 ----a-w- c:\windows\system32\dllcache\f3ab18xi.sys
2010-01-22 02:04:58 19996 ----a-w- c:\windows\system32\dllcache\em556n4.sys
2010-01-22 02:03:59 29768 ----a-w- c:\windows\system32\dllcache\divasu.dll
2010-01-22 02:02:59 27136 ----a-w- c:\windows\system32\dllcache\cyzcoins.dll
2010-01-22 02:01:59 17024 ----a-w- c:\windows\system32\dllcache\ccdecode.sys
2010-01-22 02:00:59 26568 ----a-w- c:\windows\system32\dllcache\bcm4e5.sys
2010-01-22 01:59:59 46112 ----a-w- c:\windows\system32\dllcache\adptsf50.sys
2010-01-22 01:58:59 66048 ----a-w- c:\windows\system32\dllcache\s3legacy.dll
2010-01-22 00:26:33 0 d-sh--w- c:\documents and settings\jmes\IETldCache
2010-01-22 00:23:07 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-01-22 00:23:05 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-01-22 00:22:59 0 d-----w- c:\windows\ie8updates
2010-01-22 00:21:39 92160 ------w- c:\windows\system32\dllcache\iecompat.dll
2010-01-22 00:08:30 0 d-----w- C:\8ed9bfd14182af6ee47e1937697dd4
2010-01-21 23:51:09 7761 ----a-w- c:\windows\system32\Config.MPF
2010-01-21 23:46:37 120136 ----a-w- c:\windows\system32\drivers\Mpfp.sys
2010-01-21 23:45:39 0 d-----w- c:\program files\common files\McAfee
2010-01-21 23:45:11 0 d-----w- c:\program files\McAfee
2010-01-21 23:02:54 0 d-----w- c:\windows\system32\wbem\Repository
2010-01-21 20:48:18 0 d-----w- c:\docume~1\alluse~1\applic~1\IObit
2010-01-21 20:29:43 0 d-----w- c:\docume~1\jmes\applic~1\IObit
2010-01-21 20:29:42 0 d-----w- c:\program files\IObit
2010-01-21 19:49:52 0 dc-h--w- c:\windows\ie8
2010-01-21 19:49:01 0 d--h--w- c:\windows\msdownld.tmp
2010-01-21 19:45:09 0 d-----w- C:\db550c7fed819519cc8744a9
2010-01-21 19:07:51 0 d-sh--w- c:\documents and settings\jmes\IECompatCache
2010-01-21 19:07:08 0 d-sh--w- c:\documents and settings\jmes\PrivacIE

==================== Find3M ====================

2010-01-21 18:08:31 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-01-21 18:08:31 96512 ----a-w- c:\windows\system32\dllcache\atapi.sys
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-21 19:14:05 916480 ----a-w- c:\windows\system32\dllcache\wininet.dll
2009-12-21 19:14:05 1208832 ----a-w- c:\windows\system32\dllcache\urlmon.dll
2009-12-21 19:14:04 5942784 ----a-w- c:\windows\system32\dllcache\mshtml.dll
2009-12-21 19:14:04 206848 ----a-w- c:\windows\system32\dllcache\occache.dll
2009-12-21 19:14:03 594432 ------w- c:\windows\system32\dllcache\msfeeds.dll
2009-12-21 19:14:03 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2009-12-21 19:14:03 25600 ----a-w- c:\windows\system32\dllcache\jsproxy.dll
2009-12-21 19:14:03 1985536 ------w- c:\windows\system32\dllcache\iertutil.dll
2009-12-21 19:14:03 184320 ----a-w- c:\windows\system32\dllcache\iepeers.dll
2009-12-21 19:14:02 11070464 ------w- c:\windows\system32\dllcache\ieframe.dll
2009-12-21 19:14:01 387584 ----a-w- c:\windows\system32\dllcache\iedkcs32.dll
2009-12-21 13:19:18 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-11-21 15:51:04 471552 ----a-w- c:\windows\system32\dllcache\aclayers.dll
2009-10-29 07:46:51 133120 ----a-w- c:\windows\system32\dllcache\extmgr.dll
2009-10-28 14:36:11 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2008-11-29 19:45:01 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008112920081130\index.dat

============= FINISH: 14:38:48.18 ===============
HIJACK THIS LOG
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:56:06 PM, on 1/22/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Documents and Settings\JMES\Application Data\U3\0F31FA50335298B9\LaunchPad.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
F:\HijackThis.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.mg201.mail.yahoo.com/dc/launch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\SearchSuggest\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [IObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1106846923921
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 7398 bytes




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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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  • Local time:12:42 AM

Posted 29 January 2010 - 12:25 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:12:42 AM

Posted 03 February 2010 - 12:11 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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