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Strange Issue with particular game

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#1 fotz


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Posted 22 January 2010 - 03:24 PM

This is a post I have on the forum for the specific game (Heroes of Newerth...everything works fine in WoW and Dragon Age) however I cannot pin the issue directly to the game. It only happens when I open the game, but it seems to be a bigger problem:

Most recent console log.

This issue started happening yesterday evening. Everything was working fine in the afternoon, nothing new was installed or changed. When I open HoN, the first black screen (with the logo) has a few small places with green/pink/purple pixels. As it loads the main login screen, it makes various robotic beeping noises and the screen flickers in localized areas. Other times the entire screen becomes green/pink pixels. Sometimes the game crashes, sometimes I can close it myself. Most of the times the colored pixels remain on my desktop. It would appear to be a video card issue (such as overheating) but it works fine in other games. After crashing/closing, when I try to open HoN again I get a memory_management blue screen instantly. I have tried updating video card drivers, checking for dust, temperatures, anything I can think of. (After this problem occurs my sound card also seems to stop functioning correctly.)

Operating System: Windows 7 Professional 32-bit
System Model: TF720 A2+
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5400+ (2 CPUs)
Memory: 2048MB RAM
Video Card: GeForce 8600 GT
Sound Card: HTO Striker 7.1
PSU: Raidmax Aurora 580W

I'll try to upload a few more console logs if they are different. I know there was one that mentioned an out of bounds memory error as well as a shader problem.

EDIT: http://honlabs.com/consolelog/?id=46FtWm0I.log
Here is another log, this time the game opened, nothing wrong with the loading screen, but then crashed. I also got a "A problem with your video hardware caused Windows to stop working correctly." error. This is the first time I received this error..

The console logs don't really seem to have anything useful...Since then I have also tested my RAM, CPU, and GPU individually and at the same time with both load tests and integrity checks. I have tried one stick of ram in each slot (using both sticks and various slots).

I have gotten blue screens with errors: irql_not_less_or_equal, memory_management and also 3 different bugchecks, 50, 0a, and 1a.

I spent quite a bit of time trying everything and anything I could think of, any help would be great.


Edited by fotz, 22 January 2010 - 03:26 PM.

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#2 garmanma


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Posted 23 January 2010 - 01:21 PM

System requirements

Processor - 2.2GHz Pentium 4 / AMD 2400+ or faster
RAM - 1GB of RAM
Video Card - GeForce 5 and ATI 9800 w/ 128 MB VRAM
Windows XP, Win2k or Windows Vista
Network Connection Required


I do not see Windows 7 listed
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why won't my laptop work?

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#3 plaztikrhino


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Posted 23 January 2010 - 08:57 PM

I know we are talking Windows 7 here, but I had a issue like this on Vista when it was first released. I played Call of Duty 1 and 2, when loading it would lock up my pc because of compatibility issues. To resolve this issue I had to click on the game icon, go to the compatibility tab, and I told the game to run as XP. You may give this a try, hopefully it helps.

#4 fotz

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Posted 25 January 2010 - 04:30 PM

No luck..Also, I understand that it doesn't list windows 7. But there are also plenty of people that play it under Windows 7 including myself, up until this happened...
the most consistent blue screen seems to be memory_management, bugcheck 1a...

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