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Introduction and Cannot update virus definitions


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#1 knlluthor

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Posted 22 January 2010 - 03:01 PM




Hi BleepingComputer community,

IMy name is Kim. Nice to meet you all. f you don't mind, can you please help me with a trojan or malware problem? After the malware or trojan came in to my Windows XP SP2 system, I can no longer update Malwarebytes and Symantec Antivirus. When I go to websites that discuss about computer security from malware IE8 and google/yahoo directs me to strange links. I also tried to download Firefox to see if this happens, but this malware caused all internet applications like firefox to cannot go online. Can you please help me with this sitation? Thank you very much for your help!

Best,

Kim

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#2 garmanma

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Posted 22 January 2010 - 07:51 PM

Hello and welcome to Bleeping Computer.

Please take the time, to browse the New User Orientation forum, to help familiarize yourself with how the board works.

Also, don't forget to check out the Tutorials.
There's a lot of very useful information, in there.

Please post your problem in our Am I Infected forum:
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Good luck
Mark
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#3 knlluthor

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Posted 22 January 2010 - 09:26 PM

Thank you very much, Mark!

Best,

Kim




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