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Shockwave Can't Be Deleted


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#1 Vosscharge

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Posted 22 January 2010 - 02:42 PM

I downloaded Adobe Shockwave 1.5.6.606 today and went to go try out a game on shockwave.com. It downloaded and installed version 10.4.1.28, which, after discovering in the Windows SysWoW64 folder, I deleted. Problem is: It's stuck in a subfolder in the recycling bin.

C:\$Recycle.Bin\S-1-5-21-3411904786-2792438740-3268806795-1000\$R1SZ2AG\SwOnce.dll

Any help? I can't open the S-1-5-21-3411904786-2792438740-3268806795-1000 folder. Until I can 10.4.1.28 is seemingly stuck there, even after emptying the recycle bin and restarting.

Edited by Vosscharge, 22 January 2010 - 03:49 PM.


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#2 hillbillygreek

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Posted 23 January 2010 - 01:02 AM

Might be a corrupt Recycle Bin folder. Take a look at any of these:

How to Fix a Corrupted Recycle Bin in Windows XP

How to Fix a Corrupted Recycle Bin in Windows Vista

How to Fix a Corrupted Recycle Bin in Vista (alternate link)

Recycle Bin is corrupted Win 7

Norton is known to interfere with Recycle Bin functions so some research into that maybe in order.

#3 Vosscharge

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Posted 23 January 2010 - 03:40 AM

Thanks, but the splash doesn't say anything about it being corrupted. It mentions that the folder in question isn't accessible. "Access is denied". Were I to delete the recycle bin though, how would I restore it?

#4 garmanma

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Posted 23 January 2010 - 12:43 PM

Try removing the Shockwave remnants with Revo Free
http://www.revouninstaller.com/revo_uninst...e_download.html
You might need to download Shockwave again to uninstall it
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#5 Vosscharge

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Posted 23 January 2010 - 07:14 PM

tried reinstalling and uninstalling again. Nothing seems to work. Revo seemingly cannot find the file. would it be possible to enter the file path into "forced uninstall mode" and going from there? I went through the same reinstall process and found where the file went, had to download the plug in from the Shockwave site again but: C:\Windows\SysWoW64\Macromed\Shockwave 10\SwOnce.dll I should note that I went to this path and deleted that exact file directly, which is what got it in the recycle bin in the first place.

and the stuck version is still in C:\$Recycle.Bin\S-1-5-21-3411904786-2792438740-3268806795-1000\$R1SZ2AG\SwOnce.dll

Edited by Vosscharge, 23 January 2010 - 07:56 PM.


#6 hillbillygreek

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Posted 23 January 2010 - 08:48 PM

Try taking ownership of the folder that is giving you the 'Access is Denied" message.

How to take ownership of a file or a folder in Windows XP

How to Take Ownership of a Item in Vista

How to take Ownership and Grant Permission in Window 7

If you delete the entire Recycle Bin Folder using the instructions I linked to above, when you reboot your computer, Windows should recognize that the file is missing and rebuild it. Create a System Restore point, before running the command, as a safety net.

If you still are having trouble deleting the folder, boot into safe mode and try to delete it from there. You could also run Chkdsk on your computer and then afterwards make any attempts to remove the folder. Running Chkdsk is sometimes suggested as another method of dealing with stubborn files on a computer.

Edited by hillbillygreek, 23 January 2010 - 09:31 PM.


#7 Vosscharge

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Posted 24 January 2010 - 11:20 AM

Problem resolved. Thanks a ton, guys. Wound up manually deleting it through command prompt. Seems clean now.

#8 garmanma

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Posted 24 January 2010 - 12:21 PM

As Louis says, Happy Computing
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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