Posted 22 January 2010 - 02:41 PM
I am currently trying to fix a Dell XPS Studio 1530. It is around 1 year old, but showing signs of problems. It is freezing often, where you can't do anything. Ctr/Alt/Del does not help and eventually you have to press the start button to shut it down. I started doing a malwarebytes and Super Anti spyware scan, but it stops after about 5 min of scanning and doesn't restart. I am not able to boot into safe mode with networking. It wouldn't allow a Degrag to complete either. I was finally able to boot into just safe mode and am currently running some scans. I am unsure if it is a virus or something else going on with the laptop. I tried to do a disk check, but once the computer restarts it says disk check is complete after reboots, without looking like it completed the disk check. Any suggestions would be appreciated.