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Trojan.zbot!gen3


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2 replies to this topic

#1 rylinho

rylinho

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Posted 22 January 2010 - 12:16 PM

Hi all,

I am having regular problems when using my relatively new laptop.

Norton 360 tells me every 5 minutes or so that it has detected and fixed Trojan.zbot!gen3. My google searched are regularly hijacked and every so often a new tab is opened in Firefox completely independant of any of my actions. Also, when trying to post this log I keep getting a message saying that DCOM server process launcher needs to shut windows and my computer restarts (host process for windows service stopped working and was closed to protect your computer).

I hope someone can help as it is hugely affecting the usability of my machine.

thanks in advance - Paul

here goes:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Paul at 16:04:36.65 on 21/01/2010
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_17
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.44.1033.18.1790.835 [GMT 0:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\taskeng.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\SearchProtocolHost.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Paul\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.5.2.11\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [AdobeBridge]
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.5.2.11\CoIEPlg.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\users\paul\appdata\roaming\mozilla\firefox\profiles\6auz7efe.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.bbc.co.uk
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0305020.00b\SymEFA.sys [2010-1-12 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0305020.00b\BHDrvx86.sys [2010-1-12 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0305020.00b\cchpx86.sys [2010-1-12 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100116.002\IDSvix86.sys [2010-1-16 343088]
R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-1-21 21504]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.5.2.11\ccSvcHst.exe [2010-1-12 117640]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-25 365952]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-1-9 102448]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-9 43040]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0305020.00b\symndisv.sys [2010-1-12 48688]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-25 193840]

=============== Created Last 30 ================

2010-01-17 20:16:20 7908 ----a-w- c:\users\paul\.recently-used.xbel
2010-01-16 23:47:55 0 d-----w- c:\windows\pss
2010-01-13 16:47:51 0 d-----w- c:\programdata\WEBREG
2010-01-13 16:38:49 0 d-----w- c:\programdata\HP Product Assistant
2010-01-13 16:37:01 0 d-----w- c:\program files\common files\HP
2010-01-13 16:36:27 0 d-----w- c:\program files\common files\Hewlett-Packard
2010-01-13 16:33:37 966656 ----a-w- c:\windows\system32\hpost_p03b.dll
2010-01-13 16:33:37 712704 ----a-w- c:\windows\system32\hposwia_p03b.dll
2010-01-13 16:33:37 315392 ----a-w- c:\windows\system32\hposc_p03a.dll
2010-01-13 16:33:13 452408 ----a-w- c:\windows\system32\hpzids01.dll
2010-01-13 16:33:06 123904 ----a-w- c:\windows\system32\hpf3l70w.dll
2010-01-13 16:27:02 196119 ----a-w- c:\windows\hpoins41.dat
2010-01-12 19:05:57 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-01-12 19:01:08 72704 ----a-w- c:\windows\system32\fontsub.dll
2010-01-12 19:01:08 156672 ----a-w- c:\windows\system32\t2embed.dll
2010-01-11 19:11:52 0 d-----w- c:\program files\QuickGamma
2010-01-10 14:32:17 0 d-----r- c:\program files\Norton Support
2010-01-10 10:53:00 25648 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2010-01-10 10:52:53 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-01-10 10:52:53 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-01-10 10:52:53 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-01-10 10:52:53 0 d-----w- c:\program files\common files\Symantec Shared
2010-01-10 10:52:20 0 d-----w- c:\windows\system32\drivers\N360
2010-01-10 10:52:18 0 d-----w- c:\program files\Norton 360
2010-01-10 10:51:15 0 d-----w- c:\program files\NortonInstaller
2010-01-03 10:13:47 0 d-----w- c:\users\paul\Library
2010-01-03 10:13:47 0 d-----w- c:\users\paul\appdata\roaming\com.adobe.ExMan

==================== Find3M ====================

2010-01-16 10:06:21 86016 ----a-w- c:\windows\inf\infstrng.dat
2010-01-16 10:06:21 86016 ----a-w- c:\windows\inf\infstor.dat
2010-01-16 10:06:21 51200 ----a-w- c:\windows\inf\infpub.dat
2010-01-16 09:57:47 42016 ----a-w- c:\programdata\nvModes.dat
2010-01-12 19:05:01 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2009-12-18 22:42:26 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
2009-12-11 16:06:12 116311 ----a-w- c:\windows\hphins29.dat
2009-11-09 19:54:18 107888 ----a-w- c:\windows\system32\CmdLineExt.dll
2009-11-03 22:17:31 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-11-03 22:15:07 31232 ----a-w- c:\windows\system32\httpapi.dll
2009-11-02 20:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-29 09:41:23 2048 ----a-w- c:\windows\system32\tzres.dll
2009-10-27 13:20:19 833024 ----a-w- c:\windows\system32\wininet.dll
2009-10-27 13:16:28 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-27 10:55:39 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2008-10-25 17:09:06 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:57:01 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-10-25 17:09:05 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 16:08:04.34 ===============

Attached Files



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#2 Blind Faith

Blind Faith

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Posted 29 January 2010 - 12:07 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



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#3 schrauber

schrauber

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Posted 03 February 2010 - 12:03 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
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