Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Older Dell Desktop Slower Than Slow! Please Help!


  • Please log in to reply
19 replies to this topic

#1 soccermomiam

soccermomiam

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 22 January 2010 - 11:55 AM

Our main computer is in the shop having the chipset fan fixed. The kids have been complaining that our old computer that they use for their ipods and general internet use was really slow. So with extra time on my hands I have been playing with it. They were not kidding, this beast does not MOVE, freezes, etc. I deleted quite a few old games, downloaded and ran Malwarebytes, ashampoo win optimizer, tuneup utilities, and uni blue from this site. defraged through tunup utilities and ashampoo, loaded microsoft IE 8 (was running 7, I think)

Am running windows xp home 2002 Service pack 2 on dell desktop

Any help you can offer would be greatly appreciated. I am ready to toss this puppy!

Edited by garmanma, 22 January 2010 - 01:50 PM.
Removed HJT log


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,257 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:44 PM

Posted 22 January 2010 - 12:11 PM

How much RAM is installed?

System model?

How much free space on C:? How large is C:?

Have you removed anything that really is not essential, as programs go? Such as toolbars?

<<...ashampoo win optimizer, tuneup utilities, and uni blue...>>

I would uninstall each of those programs, using Add/Remove Programs...then check system performance.

I further suggest that you remove the HJT log data from your original post (edit it) because leaving it posted will result in this being treated as a malware problem/situation...which may be inaccurate.

Louis

#3 soccermomiam

soccermomiam
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 22 January 2010 - 12:47 PM

I can't remember how to find the info you are asking for sorry, it has been a while. Last time I worked on this comp, I screwed up the kids itunes music, so have been afraid...very afraid...

If I uninstall the clean up programs I ran (they are trials) will it dump all the stuff I cleaned back in?

Also, bear with me if I am slow. Keep having to reboot comp, as it is sooooooo slow...

#4 hamluis

hamluis

    Moderator


  • Moderator
  • 55,257 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:44 PM

Posted 22 January 2010 - 01:39 PM

IMO, those "cleanup programs" are dangerous in the hands of most users...since they have no idea what such programs are removing or modifying, nor if such action is appropriate.

Users rely on judgement and expertise...that they have never evaluated.

In addition to the system changes such may make...these programs impose an additional burden on the systems installed upon, with many of them running fulltime scanners which further slow an alredy burdened system down.

The only fulltime scanners that need to run on a system (IMO) are those related to protecting the system from malware.

<<If I uninstall the clean up programs I ran (they are trials) will it dump all the stuff I cleaned back in?>>

For specifics on how such programs work...you would have to consult their documentation. I used Tuneup Utilities (wanted to see what it did) eons ago, but I'm not familiar with the others you mentioned.

In general...anything that promises to make Windows run better...which is not related more RAM installed or faster hard drive or more space...is considered (by me) to be fluff sold to the unsuspecting.

Which is why malware which poses as something other than malware...has such high success rates with the populace.

Louis

#5 soccermomiam

soccermomiam
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 22 January 2010 - 01:42 PM

I am uninstalling them, how do I find the other info that you asked for?

#6 hamluis

hamluis

    Moderator


  • Moderator
  • 55,257 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:44 PM

Posted 22 January 2010 - 01:55 PM

If you right-click on My Computer and then select Properties...under Computer, it will reflect a RAM figure right after the CPU speed.

To find out how large any partition/drive is...My Computer, Details view. Total size and free space will be displayed.

To find out all sorts of info about your system...Start/Run...type msinfo32 and hit Enter.

Louis

#7 soccermomiam

soccermomiam
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 22 January 2010 - 02:16 PM

That was it! Knew about C properties etc, but all I could remember as far as run was msconfig...

Here you go:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name BLACK
System Manufacturer Dell Computer Corporation
System Model Dimension 8250
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2386 Mhz
BIOS Version/Date Dell Computer Corporation A04, 1/9/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name BLACK\Family
Time Zone Eastern Standard Time
Total Physical Memory 256.00 MB
Available Physical Memory 75.56 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 625.90 MB
Page File C:\pagefile.sys

conflict sharing
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF Intel® 82850/82860 Processor to AGP Controller - 2532
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce4 MX 420

IRQ 16 NVIDIA GeForce4 MX 420
IRQ 16 VIA USB Enhanced Host Controller

Memory Address 0xFC000000-0xFDFFFFFF Intel® 82850/82860 Processor to AGP Controller - 2532
Memory Address 0xFC000000-0xFDFFFFFF NVIDIA GeForce4 MX 420

IRQ 17 VIA Rev 5 or later USB Universal Host Companion Controller
IRQ 17 BCM V.92 56K Voicemodem

IRQ 18 VIA Rev 5 or later USB Universal Host Companion Controller
IRQ 18 VIA Rev 5 or later USB Universal Host Companion Controller
IRQ 18 Creative SB Live! Series (WDM)
IRQ 18 Intel® PRO/100 M Network Connection

IRQ 19 VIA Rev 5 or later USB Universal Host Companion Controller
IRQ 19 VIA USB Enhanced Host Controller
IRQ 19 Texas Instruments OHCI Compliant IEEE 1394 Host Controller

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel® 82850/82860 Processor to AGP Controller - 2532
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce4 MX 420

I/O Port 0x000003B0-0x000003BB Intel® 82850/82860 Processor to AGP Controller - 2532
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce4 MX 420

MEMORY
0x0000-0x9FFFF System board OK
0xFEC00000-0xFEC0FFFF System board OK
0xFEE00000-0xFEE0FFFF System board OK
0xFFB00000-0xFFBFFFFF System board OK
0xFFC00000-0xFFFFFFFF System board OK
0xC0000000-0xFEBFFFFF PCI bus OK
0xFEF00000-0xFFAFFFFF PCI bus OK
0xFC000000-0xFDFFFFFF Intel® 82850/82860 Processor to AGP Controller - 2532 OK
0xFC000000-0xFDFFFFFF NVIDIA GeForce4 MX 420 OK
0xF0000000-0xF7FFFFFF Intel® 82850/82860 Processor to AGP Controller - 2532 OK
0xE8000000-0xEFFFFFFF Intel® 82850/82860 Processor to AGP Controller - 2532 OK
0xF4000000-0xF7FFFFFF NVIDIA GeForce4 MX 420 OK
0xF3F80000-0xF3FFFFFF NVIDIA GeForce4 MX 420 OK
0xFE1FFC00-0xFE1FFCFF VIA USB Enhanced Host Controller OK
0xFE1FF800-0xFE1FF8FF VIA USB Enhanced Host Controller OK
0xFE1FE000-0xFE1FEFFF BCM V.92 56K Voicemodem OK
0xFE1FF000-0xFE1FF7FF Texas Instruments OHCI Compliant IEEE 1394 Host Controller OK
0xFE1F8000-0xFE1FBFFF Texas Instruments OHCI Compliant IEEE 1394 Host Controller OK
0xFE1FD000-0xFE1FDFFF Intel® PRO/100 M Network Connection OK
0xFE1C0000-0xFE1DFFFF Intel® PRO/100 M Network Connection OK
0xA0000-0xBFFFF PCI bus OK
0xA0000-0xBFFFF Intel® 82850/82860 Processor to AGP Controller - 2532 OK
0xA0000-0xBFFFF NVIDIA GeForce4 MX 420 OK
0xC8000-0xDFFFF PCI bus OK
0xF0000-0xFFFFF System board OK
0x100000-0xFFFFFF System board OK
0x1000000-0xFF6EFFF System board OK

Running tasks

aawservice.exe c:\program files\lavasoft\ad-aware 2007\aawservice.exe 532 8 204800 1413120 1/22/2010 1:48 PM 7,0,2,6 573.34 KB (587,096 bytes) 7/14/2008 10:34 AM
alg.exe Not Available 488 8 Not Available Not Available 1/22/2010 1:49 PM Not Available Not Available Not Available
csrss.exe Not Available 1268 13 Not Available Not Available 1/22/2010 1:48 PM Not Available Not Available Not Available
ctfmon.exe c:\windows\system32\ctfmon.exe 1572 8 204800 1413120 1/22/2010 1:49 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 15.00 KB (15,360 bytes) 9/3/2002 12:29 PM
explorer.exe c:\windows\explorer.exe 856 8 204800 1413120 1/22/2010 1:48 PM 6.00.2900.3156 (xpsp_sp2_gdr.070613-1234) 1,009.00 KB (1,033,216 bytes) 9/3/2002 12:32 PM
helpctr.exe c:\windows\pchealth\helpctr\binaries\helpctr.exe 2904 8 204800 1413120 1/22/2010 2:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 750.50 KB (768,512 bytes) 12/1/2004 1:31 PM
helpsvc.exe c:\windows\pchealth\helpctr\binaries\helpsvc.exe 3704 8 204800 1413120 1/22/2010 2:07 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 726.50 KB (743,936 bytes) 12/1/2004 1:31 PM
iexplore.exe c:\program files\internet explorer\iexplore.exe 2024 8 204800 1413120 1/22/2010 2:06 PM 8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339) 623.84 KB (638,816 bytes) 12/1/2004 1:31 PM
iexplore.exe c:\program files\internet explorer\iexplore.exe 3028 8 204800 1413120 1/22/2010 2:06 PM 8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339) 623.84 KB (638,816 bytes) 12/1/2004 1:31 PM
lsass.exe c:\windows\system32\lsass.exe 1512 9 204800 1413120 1/22/2010 1:48 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 13.00 KB (13,312 bytes) 9/3/2002 12:39 PM
nvsvc32.exe c:\windows\system32\nvsvc32.exe 1772 8 204800 1413120 1/22/2010 1:48 PM 6.14.10.5216 80.00 KB (81,920 bytes) 12/1/2004 4:30 PM
services.exe c:\windows\system32\services.exe 1500 9 204800 1413120 1/22/2010 1:48 PM 5.1.2600.3520 (xpsp_sp2_gdr.090206-1233) 108.00 KB (110,592 bytes) 9/3/2002 12:59 PM
skype.exe c:\program files\skype\phone\skype.exe 1380 8 204800 1413120 1/22/2010 1:49 PM 4.1.0.179 24.44 MB (25,623,336 bytes) 10/9/2009 2:11 PM
skypepm.exe c:\program files\skype\plugin manager\skypepm.exe 3664 8 204800 1413120 1/22/2010 1:49 PM 2.0.0.67 76.18 KB (78,008 bytes) 10/9/2009 2:11 PM
smss.exe c:\windows\system32\smss.exe 1032 11 204800 1413120 1/22/2010 1:48 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 49.50 KB (50,688 bytes) 9/3/2002 1:02 PM
spoolsv.exe c:\windows\system32\spoolsv.exe 964 8 204800 1413120 1/22/2010 1:48 PM 5.1.2600.2696 (xpsp_sp2_gdr.050610-1519) 56.50 KB (57,856 bytes) 9/3/2002 1:04 PM
svchost.exe c:\windows\system32\svchost.exe 1760 8 204800 1413120 1/22/2010 1:48 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.00 KB (14,336 bytes) 9/3/2002 1:05 PM
svchost.exe Not Available 1876 8 Not Available Not Available 1/22/2010 1:48 PM Not Available Not Available Not Available
svchost.exe c:\windows\system32\svchost.exe 2004 8 204800 1413120 1/22/2010 1:48 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.00 KB (14,336 bytes) 9/3/2002 1:05 PM
svchost.exe c:\windows\system32\svchost.exe 1516 8 204800 1413120 1/22/2010 1:48 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.00 KB (14,336 bytes) 9/3/2002 1:05 PM
svchost.exe Not Available 172 8 Not Available Not Available 1/22/2010 1:48 PM Not Available Not Available Not Available
svchost.exe c:\windows\system32\svchost.exe 208 8 204800 1413120 1/22/2010 1:48 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.00 KB (14,336 bytes) 9/3/2002 1:05 PM
system Not Available 4 8 0 1413120 Not Available Not Available Not Available Not Available
system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available
taskmgr.exe c:\windows\system32\taskmgr.exe 2580 13 204800 1413120 1/22/2010 2:03 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 132.50 KB (135,680 bytes) 9/3/2002 1:06 PM
wdfmgr.exe Not Available 280 8 Not Available Not Available 1/22/2010 1:48 PM Not Available Not Available Not Available
winlogon.exe c:\windows\system32\winlogon.exe 1340 13 204800 1413120 1/22/2010 1:48 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 490.50 KB (502,272 bytes) 9/3/2002 1:12 PM
wmccds.exe Not Available 668 8 Not Available Not Available 1/22/2010 1:48 PM Not Available Not Available Not Available
wmiprvse.exe Not Available 724 8 Not Available Not Available 1/22/2010 2:07 PM Not Available Not Available Not Available
wscntfy.exe c:\windows\system32\wscntfy.exe 1012 8 204800 1413120 1/22/2010 1:49 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 13.50 KB (13,824 bytes) 12/1/2004 1:53 PM


Start up programs
NvCplDaemon rundll32.exe c:\windows\system32\nvcpl.dll,nvstartup All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Skype "c:\program files\skype\phone\skype.exe" /nosplash /minimized BLACK\Family HKU\S-1-5-21-854245398-115176313-839522115-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
UserFaultCheck %systemroot%\system32\dumprep 0 -u All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe c:\windows\system32\ctfmon.exe BLACK\Family HKU\S-1-5-21-854245398-115176313-839522115-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
desktop desktop.ini NT AUTHORITY\SYSTEM Startup
desktop desktop.ini BLACK\Family Startup
desktop desktop.ini .DEFAULT Startup
desktop desktop.ini All Users Common Startup

#8 hamluis

hamluis

    Moderator


  • Moderator
  • 55,257 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:44 PM

Posted 22 January 2010 - 03:00 PM

LOL, thanks :thumbsup:. I didn't mean to post all that, just wanted you to know where to go to find much info about the system.

I still don't know how large your C: partition/drive is and how much free space is there.

I see that you have 256MB of RAM installed...that's not very much, although it can be adequate for a system that does not have a lot of fluff installed on it.

Last weekend, I worked on a P3 system running XP with 256MB of RAM and a ton of malware...it hardly moved when I wanted to do anything when I first tried it. After removing much malware and assorted toolbard and applications which were not even being used, I was surprised to find that XP ran rather well on it.

I suggest that you uninstall Ad-Aware, as I believe that it's considered less than effective these days. A suitable replacement would be SUPERAntispyware.

I also suggest that you install SP3 for XP and an AV program of choice. I would also have left Malwarebytes installed, it is not an AV program.

Also suggest running chkdsk /r on system (Start/Run...type chkdsk /r and hit Enter). Type Y in response to onscreen query and hit Enter. Reboot the system, the command will run before booting into XP on completion.

Once the system boots into XP, I would defrag the system.

At this time, that's about the best that can be done, from where I sit.

Specs for your system at http://support.dell.com/support/edocs/syst...ecs.htm#1084976.

Louis

#9 OldGrumpyBastard

OldGrumpyBastard

  • Members
  • 781 posts
  • OFFLINE
  •  
  • Location:&quot;Way South of 'da Bridge&quot;
  • Local time:01:44 PM

Posted 22 January 2010 - 04:06 PM

I agree with Louis, 256mb of memory isn't much...You can run this scan...It will tell you what type of memory that you have and possible upgrades...It is quite possible that your system will only recognize 1.5GB out of a possible 2GB...

http://www.memory-up.com/tools/system.html
Does this look like an OldGrumpyBastard or what?

#10 soccermomiam

soccermomiam
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 22 January 2010 - 04:38 PM

I have run the memory program, and do only have 259 I would like to add memory aand have two slots open. How do i know which system. Both are dell dimention 8250 one 400mhz other is 533 both fsb I hate when I am so stupid!

#11 hamluis

hamluis

    Moderator


  • Moderator
  • 55,257 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:44 PM

Posted 22 January 2010 - 05:47 PM

<<I have run the memory program, and do only have 259 I would like to add memory aand have two slots open. How do i know which system. Both are dell dimention 8250 one 400mhz other is 533 both fsb I hate when I am so stupid!>>

A person is not stupid because he/she doesn't understand specs which they have never had to display any interest in or pay attention to :thumbsup:.

From what I see, I would not bother with a memory upgrade...that system appears to employ RDRAM, http://www.4allmemory.com/index.cfm?fuseac...mp;model_id=-71. Buying such today at those prices would not make sense when it's almost as cheap just to get a newer system and replace that.

To spend that kind of money on RAM which is part of the past...does not make sense to me.

Louis

#12 Ken-in-West-Seattle

Ken-in-West-Seattle

  • Members
  • 518 posts
  • OFFLINE
  •  
  • Local time:11:44 AM

Posted 22 January 2010 - 07:40 PM

People are now giving me p4's to recycle. I give them to people who ask me to fix their p-3's when I have them.

I fix p-3's when the client has no options, but p-3 with rdram is a dead end cost wise.

You can buy the kids a netbook and an external dvd for the same price as a gig of rdram for some Dell models.

A p3 with 256 ram is gonna be like an ice pick to the eye with xp.

#13 Twin B

Twin B

  • Members
  • 240 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:More Than a Mile High
  • Local time:12:44 PM

Posted 23 January 2010 - 12:36 AM

I have a Dell Dimension also. Got infected with some bad stuff about a year ago & after I cleaned it, it never did run like it did before. I keep it around for the internet occasionally & to let my grandkids type their school work on Word, since our newer machine is an iMac. I'd suggest looking closely at what you want the machine to be used for, then delete everything else on it. For mine that meant Adobe's stuff, games, and other odds and ends no one uses anymore. Defrag the drive, run an updated scan for any leftover bad guys lurking, then use it with the 256K & a half empty hard drive to do the basics of what you want it for. I'd invest some time in it but absolutely no money.

(As usual, if you or any of your I.M. team are killed or captured, the secretary will disavow any knowledge. Good luck soccermon.) hehe.

I've learned blood is not thicker than money. 

 


#14 Stang777

Stang777

    Just Hoping To Help


  • Members
  • 1,821 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:12:44 PM

Posted 23 January 2010 - 01:57 AM

I agree that installing SP3 is a wise thing to do, HOWEVER, with that amount of ram it might slow your system down further.

I am running a P3 with 640 meg of ram and have not upgraded to SP3 because people have said without more ram it will probably slow my system down. My system is not slow without it, but I have been unwilling to take the chance.

If you do install it, I would love to know if it slows your system down.

The startup section of MsConfig might not show all of the programs that are set to run on startup. I would use another program (I use the startup part of the tools section of Spybot, a lot of others use Autoruns) to double check what all runs when the computer starts. I see that you have Help Center and Adaware running, if you did not start those up since you rebooted last, then they are probably set to run on startup and those might slow your system down. I do not know if wdfmgr.exe, which is part of Windows Media Player, should be running either if you have not used Media player since your last boot, same with wmccds.exe which I am not certain what it is, might have to do with Media Player, but I am not sure. Skype is set to run on startup, do you actually use that? That might be slowing your system down so if you don't use it much you might want to stop it from starting when the computer starts.

I would also look in the process tab of TaskManager to see what processes have a high number in the CPU column to see if anything is using a lot of the CPU. If you find anything other than System Idle Process and TaskManager with numbers in that column, post what processes those are and the number from the CPU column.

Edited by Stang777, 23 January 2010 - 02:20 AM.


#15 soccermomiam

soccermomiam
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 23 January 2010 - 07:30 AM

Not seeing much CPU usage in the task manager. Don't know how to take a pic of it to post here though. I checked ebay, and as far as memory there are some good prices. http://shop.ebay.com/?_from=R40&_trksi...-All-Categories

The kids really do use this comp for their ipods, music and video. And use word for homework. Also internet for research I have taken most games off. Daughter won't let me trash sims as she cant find all the discs to reinstall on another comp. I did just win a $500 gift card to Levono, so am planning on replacing this at some point soon. Was planning on moving it to the back room so the kids still can access it.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users