This is happening on my wife's brand new laptop. It's a Dell Vostro 1320, 3GB DDR3 and a 2.6 GHz Core 2 Duo processor. It's running Windows 7 and has Office 2007 Enterprise installed. Outlook was working fine after I installed it and the deleting was working okay (I believe so) initially. Then my wife pointed out that she cannot delete emails by using the delete key on the keyboard, CTRL+D or the X in the toolbar (which should be red but its grayed out). I tried repairing the PST file, to no avail, and tried an OST file repair but there is no .ost file. (It's not set up to cache, but I'm not sure if that's a cause for the problem or not.) Also, worth mentioning, is that I imported 2 .pst files from her old laptop with just emails (Outlook 2007) so that her old emails would be present in her inbox. I had to do things the way I did because her account is set up with IMAP (I think?) and the old emails weren't pushing out from the server.
So what's wrong with the delete function? I should mention that if she opens an email and deletes from the toolbar within the message it works fine.
Sorry for so much information, but I felt it was good to unload the details.
Edited by Eric RBA, 22 January 2010 - 11:29 AM.