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Browser has been HIJACKED. Please Help.


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#1 Sacchan

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Posted 22 January 2010 - 10:19 AM

The computer that my browser has been hijacked on is an HP Mini 1030nr. It can't really handle big antivirus softwares due to its limited hard drive space, so I have the Avira Antivir Personal. The problem I am having is that my browser has been hijacked. It wasn't as bad as before. Before it would only redirect to searchfindsite.com when I clicked a link on a google search, but now it goes all over the place. Can someone please help me? Usually I would just try to format the drive back to its factory settings, but unfortunately, this computer doesn't give me that option and I would have to reinstall the OS, which I do not have an external drive to do it with. I will now attach the Hijackthis log that I did. I am also running Windows XP Home SP3.

Attached Files


Edited by Sacchan, 22 January 2010 - 10:19 AM.


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#2 Blind Faith

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Posted 29 January 2010 - 10:34 AM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
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If I haven't replied in 48 hours, please feel free to send me a PM.



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#3 Sacchan

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Posted 29 January 2010 - 12:57 PM

Well, my browser still gets hijacked. And now a new tab would open every now and then and go to some ad site or something. Also, my antivirus is not able to download the latest updates anymore.

Here is the DDS:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Sharamae at 9:40:48.03 on Mon 03/01/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.459 [GMT -8:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\sttray.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Sharamae\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.Yahoo.com
mDefault_Page_URL = hxxp://www.Yahoo.com
uInternet Connection Wizard,ShellNext = iexplore
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IDTSysTrayApp] sttray.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HP Mobile Broadband] c:\swsetup\hpqwwan\HPMobileBroadband.exe /TrayMode
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [Oxuyepalamuti] rundll32.exe "c:\windows\ikixaheqimez.dll",Startup
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sharamae\applic~1\mozilla\firefox\profiles\camx8w8i.default\
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: XULRunner: {730D3A71-9898-485E-8D2C-8EDCCBD9C665} - c:\documents and settings\sharamae\local settings\application data\{730D3A71-9898-485E-8D2C-8EDCCBD9C665}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-11-5 11608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-1-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 74480]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-11-5 56816]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2008-10-5 112128]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 7408]

=============== Created Last 30 ================


==================== Find3M ====================

2010-01-15 16:47:54 872 ----a-w- c:\docume~1\sharamae\applic~1\wklnhst.dat
2010-01-08 00:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-08 00:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-31 15:33:06 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-31 15:33:06 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-12-18 13:05:43 634648 ----a-w- c:\windows\system32\dllcache\iexplore.exe
2009-12-18 13:04:09 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2008-06-24 17:17:10 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat

============= FINISH: 9:43:32.23 ===============

Attached Files



#4 Farbar

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Posted 29 January 2010 - 02:49 PM

Hi Sacchan,

Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.

Download the GMER Rootkit Scanner exe file from here and save it to your desktop.
  • Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.
  • Click on this link to see a list of programs that should be disabled.
  • Disconnect from the Internet and close all running programs.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
  • In the right panel, you will see several boxes that have been checked. Make sure the following are unchecked:
    • Sections
    • IAT/EAT
    • Drives/Partition other than C:\ drive (C:\ drive should remain checked)
    • Show All (this one also should be unchecked)
  • Then click the Scan button & wait for it to begin. (Please be patient as it can take some time to complete).
  • When the scan is finished, you will see the scan button appears again. Click Save to save the scan results to your Desktop.
  • Save the file as gmer.log and copy/paste the contents in your next reply.


#5 Sacchan

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Posted 30 January 2010 - 03:05 PM

I've done what you suggested but am having difficulty saving the file. When I click Save, it shows the Save window and I name it as gmer as suggested and clicks save, but it is taking forever to save the file. It has been about 7 minutes and it still has the save window up, the save button dimmed and my cursor as an hourglass. Is it supposed to take this long to save it to my desktop?

#6 Sacchan

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Posted 30 January 2010 - 04:45 PM

It's been more than an hour and the file has not saved and it finally stated that the program was not responding. This has happened about twice now. What should I do?

#7 Farbar

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Posted 30 January 2010 - 07:33 PM

It should not take that long when saving.

Try to run it again, this time with the Devices section unchecked. If you could not run it run it in Safe Mode:

Start in Safe Mode Using the F8 key:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
  • Log to your usual account.


#8 Sacchan

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Posted 30 January 2010 - 08:58 PM

I tried using the F8, and it only took me to where it asked which OS I would like to use. So I tried to go to msconfig and checking the safeboot option and when I tried to restart, it would show a blue screen split second and then go to the options of whether I'd like to start windows normally or safe mode or last known configuration. I tried all options, but it'd restart with the blue screen again and go back to the safe mode, last known config, and start windows normally option. How can I get it to start windows normally again?

#9 Farbar

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Posted 31 January 2010 - 06:35 AM

QUOTE
So I tried to go to msconfig and checking the safeboot option


From my first post:

QUOTE
Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.


You should have posted before getting yourself into trouble.

#10 Sacchan

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Posted 31 January 2010 - 09:05 AM

So, I'm pretty much screwed now,aren't I?

#11 Farbar

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Posted 31 January 2010 - 09:50 AM

The truth is that when you are getting assistance here you don't need to improvise. You just need to make the best use of it. You can do it by starting to read the posts fully and perform them the way they are written.

We are going to recover the system.

You are now posting from another computer, tell me:
QUOTE
I tried using the F8, and it only took me to where it asked which OS I would like to use.

1. You have only one OS installed. Or you have run ComboFix or installed Recovery Console?
2. How far is the distance between the two computers.
3. Do you have a Windows Vista or XP installation disc?
4. Do you have a flash drive?

#12 Sacchan

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Posted 31 January 2010 - 10:06 AM

1) Yes I only have one OS installed. And no for combofix and I have never installed Recovery Console.
2) They can be closer together, but my desktop isn't all that functional either. It has it's own minor problems as well.
3) My HP Mini came with a Windows XP cd with SP3. But also the HP mini does not have any cd drives and I don't have an external one.
4) I have a 2GB Cruzer flash drive.

#13 Farbar

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Posted 31 January 2010 - 10:26 AM

QUOTE
Usually I would just try to format the drive back to its factory settings, but unfortunately, this computer doesn't give me that option and I would have to reinstall the OS,

We could have tried to boot from USB drive using a flash version of a boot CD. But as I understand the system is not giving you the option to enter the BIOS to change the boot order to boot from USB.

Could you try to start then push F2 F1 or F12 to see if you could enter the BIOS?


#14 Sacchan

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Posted 31 January 2010 - 10:37 AM

I've tried those and nothing but it says at startup that F10 is the one to do BIOS Setup Options. Is that the same?

#15 Sacchan

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Posted 31 January 2010 - 10:38 AM

QUOTE(farbar @ Jan 31 2010, 07:26 AM) View Post
QUOTE
Usually I would just try to format the drive back to its factory settings, but unfortunately, this computer doesn't give me that option and I would have to reinstall the OS,

We could have tried to boot from USB drive using a flash version of a boot CD. But as I understand the system is not giving you the option to enter the BIOS to change the boot order to boot from USB.

Could you try to start then push F2 F1 or F12 to see if you could enter the BIOS?


And it says F9 to change boot Device order




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