Posted 22 January 2010 - 04:49 AM
Ok, firstly I would like to say to the problem solving wizards that help people out on here, you are truly modern day saints and I hope everyone really appreciates it.
I am not the most skilled when it comes to computery things, i know a little bit, but not nearly enough, and this problem is so bad that I cant think of anywhere else to come for help.
It all started about a month ago. The dreaded Malware defence thingy. I tried to uninstall it, as I didnt realise what it was at the time, only that I didnt want it, and it reappeared a few times. I Tried to install MBAM and first got rkill, but that didnt work as I just couldnt get MBAM to work. so my friend and I went at my computer with ccleaner, autorun eater, rkill and MBAM and somehow we got MBAM working but I dont know how...it found some trojans and stuff but I cant really, remember as I thought that was problem solved, this was only a couple of weeks ago.
I rebooted my netbook (yes its only a wee netbook) and thought all was well until it froze. Then after 10 seconds let off a beep and was still frozen. Had to remove the battery to re-start. So Malware defence was no longer there but instead it was freezing every time which was just as bad. Anyways I found that as soon as I switched the comp on, if I ran Rkill it would be fine, no popups or anything! So for the past 2 weeks or so I have been doing this. Until yesterday. I was getting IE Popups telling me it has 'encountered a problem and needs to close' which confused me because I only use Firefox. If I left it I would get maybe 3-4 of this same popup without doing anything on startup. When the 3rd or 4th of these comes up,the netbook will beep and crash as it did before, therefor I can do nothing in normal mode and have to use safe mode. MBAM will not open, and AVG won't let me scan. I presume Malware Defense is maybe hiding somewhere? I'm not sure. I found on processes, ending dwwin.exe would get rid of this IE popup. Google also tends to redict whenever I click on a search result as well...and it will never let me connect to bleepingcomputer! (i'm doing this from work atm)
Due to the fact that I havent been able to run ANY virus scan I have tried to install, I did the Windows Onecare Safety Scan last night in safe mode online and it found about 48 severe items and 8 severe issues. It deleted the majority of these however there were some it couldnt. It seemed I was able to run my PC in normal mode again after this and I ran the scan twice more and it ended up deleting a couple more until this morning, the same 2 can't be deleted.
The things it keeps finding and being unable to delete are :
virtool:win32/obfuscator.ev (says something about dll but I dont understand it)
trojan downloader:win32/obitel.gen!a (this seems to be located in windows, system32, userinit.exe - but I didnt wanna touch anything in case I messed it up)
I think thats about all the info I have, and I would really really appreciate some help on this one because I havent a clue what I can do.