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Virus blocks IE8 but Firefox runs


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2 replies to this topic

#1 ChiliPete

ChiliPete

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Posted 21 January 2010 - 11:23 PM

My wife called me over to the computer as she was using it and told me something wasn't right. It looked like a window from Internet Security 2010 had popped up. I freaked and turned the computer off. When I rebooted a blue screen popped up fast. I barely had time to read it but it said something like "Installing boot cleaner nsyir.exe" It disappeared too fast for me to remember. This window popped up before the windows logo even appeared.

When Windows opened I was unable to get on the internet using Internet Explorer. However Firefox is working fine.

I ran rkill, then Malwarebytes Anti-Malware quick scan. Malwarebytes would not update - I got error 732 which I think is because it uses Internet explorer to update. It did run though and found a few trojans. However Internet explorer still will not run.

I have posted these DDS and RootRepeal logs in the hope that someone can help.



DDS (Ver_09-12-01.01) - NTFSx86
Run by Paul Hyler at 22:51:00.26 on Thu 01/21/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1050 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0314.0\mswinext.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Paul Hyler\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0314.0\npwinext.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0314.0\npwinext.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [igndlm.exe] c:\program files\download manager\DLM.exe /windowsstart /startifwork
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
mRun: [AtiPTA] atiptaxx.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0314.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [IObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\rrim\aim.exe
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.9.113.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://www.mpix.com/customer/uploading/activex/ImageUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229570127296
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://download.shockwave.com/pub/otoy/OTOYAX.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} - hxxp://www.worldwinner.com/games/v57/wof/wof.cab
DPF: {B0FB831D-17F6-4CBD-9B5D-3305881D362E} - hxxp://www.shockwave.com/content/reaxxion/sis/HLGLauncher.cab
DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} - hxxp://www.shockwave.com/content/burgershop/sis/EggoKitchen/GoBitGamesPlayer_v5.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} - hxxp://www.worldwinner.com/games/v47/familyfeud/familyfeud.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://erato.medcity.net/dana-cached/setup/JuniperSetupSP1.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
LSA: Authentication Packages = msv1_0 relog_ap

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\paulhy~1\applic~1\mozilla\firefox\profiles\nebz39q5.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=VIATDF&PC=VIATDF&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=VIATDF&PC=VIATDF&q=
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\microsoft\search enhancement pack\search helper\firefoxextension\searchhelperextension\components\SEPsearchhelperff.dll
FF - plugin: c:\program files\download manager\npfpdlm.dll
FF - plugin: c:\program files\msn toolbar\platform\4.0.0314.0\npwinext.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation

foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-7 64288]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-28 333192]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-3-15 28424]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-28 360584]
R1 hwinterface;hwinterface;c:\windows\system32\drivers\hwinterface.sys [2008-8-11 3026]
R1 kid_sys;Kensington Input Devices Class filter driver;c:\windows\system32\drivers\KID_SYS.sys [2005-9-13 11920]
R1 NEOFLTR_600_12875;Juniper Networks TDI Filter Driver (NEOFLTR_600_12875);c:\windows\system32\drivers\NEOFLTR_600_12875.sys [2008-3-14 64160]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-10-27 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-10-27 285392]
R2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2009-10-27 312592]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1181328]
S2 pciinfo;HP Pci Information;\??\c:\docume~1\paulhy~1\locals~1\temp\hpispz\hpdom\pciinfo.sys --> c:\docume~1\paulhy~1\locals~1\temp\hpispz\hpdom\pciinfo.sys [?]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2010-1-7 18560]
S3 LiveTurbineMessageService;Turbine Message Service - Live;g:\turbine download manager\TurbineMessageService.exe [2009-9-8 267760]
S3 LiveTurbineNetworkService;Turbine Network Service - Live;g:\turbine download manager\TurbineNetworkService.exe [2009-9-8 218608]
S3 ntxpusb;Gravis USB device driver;c:\windows\system32\drivers\ntxpusb.sys [2005-9-13 266432]
S3 USA19H;USA19H;c:\windows\system32\drivers\USA19H2k.sys [2008-1-16 727908]
S3 USA19H2KP;Keyspan USB Serial Port Driver;c:\windows\system32\drivers\USA19H2kp.sys [2008-1-16 44928]

=============== Created Last 30 ================

2010-01-22 03:02:52 0 d-----w- c:\docume~1\paulhy~1\applic~1\Malwarebytes
2010-01-22 03:02:44 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-22 03:02:41 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-22 03:02:41 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-21 19:11:20 0 d-----w- c:\program files\MSECache
2010-01-13 13:12:07 470528 ------w- c:\windows\system32\dllcache\aclayers.dll
2010-01-07 18:48:08 18560 ----a-w- c:\windows\system32\drivers\FlyUsb.sys
2010-01-07 18:47:58 0 d-----w- c:\windows\D9DE9E0371CA423BB10157F13A751003.TMP
2010-01-07 18:47:28 110 ----a-w- c:\windows\{7E7D778E-121D-4BBD-BA29-FAA81B9FBD8C}_WiseFW.ini
2010-01-07 18:45:59 0 d-----w- c:\program files\LeapFrog
2010-01-07 18:45:59 0 d-----w- c:\docume~1\alluse~1\applic~1\Leapfrog
2010-01-06 22:22:03 0 d-----w- c:\docume~1\paulhy~1\applic~1\Regensoft
2010-01-04 00:47:00 0 d-----w- c:\docume~1\paulhy~1\applic~1\Red Kawa
2010-01-04 00:40:31 0 d-----w- c:\program files\Regensoft
2010-01-04 00:40:20 0 d-----w- c:\program files\Red Kawa
2009-12-30 02:11:21 0 d-----w- c:\docume~1\alluse~1\applic~1\WildTangent
2009-12-30 02:09:47 0 d-----w- c:\program files\WildGames
2009-12-24 16:11:23 0 d-----w- c:\docume~1\alluse~1\applic~1\Christmasville

==================== Find3M ====================

2009-11-06 02:46:25 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-10-28 14:40:47 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-27 15:43:37 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-25 11:11:34 77312 ----a-w- c:\windows\MBR.exe

============= FINISH: 22:52:10.26 ===============



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#2 Shannon2012

Shannon2012

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Posted 28 January 2010 - 02:32 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Shannon

#3 schrauber

schrauber

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Posted 06 February 2010 - 12:12 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

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