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Please help: Internet Security 2010 & browser redirection


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11 replies to this topic

#1 k9padawan

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Posted 21 January 2010 - 09:31 PM

Hi,

I had Internet Security 2010 infection which I seemly removed using Malwarebytes' Anti Malware. However it seems that there is still a problem as both IE & Firefox seem to be suffering from browser redirection issues. (Google Chrome appears unaffected, as yet)

I found out about this forum from the HijackThis vendor website. I hope someone will help me finish the job! I have attached logs per the forum guide.

Thanks in advance!



Attached Files

  • Attached File  DDS.txt   13.13KB   2 downloads
  • Attached File  ark.txt   2.25KB   0 downloads


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#2 etavares

etavares

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Posted 27 January 2010 - 06:38 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:
  1. Click on the My Controls link at the top of the page to enter your control panel.
  2. Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.
  3. Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.
  4. Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied.

Information on A/V control HERE

PS> Please copy and paste the log into your reply instead of attaching it. It makes it easier for us to work with and also allows it to be searchable for others that have similar problems.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 k9padawan

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Posted 27 January 2010 - 10:19 PM

Hi Thanks so much for getting back to me. Since I originally posted, I had another flurry of pop-ups telling me my computer is infected and wanting me to get their internet security package...it wasn't Internet Security 2010, but something else....and "worse" browser redirection...going to porn sites etc. I just turned the computer off (until now) and waited for help.

Here is the latest DDS.txt file:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Anne-Leslie at 19:43:15.82 on Thu 01/21/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.478.48 [GMT -6:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\mdm.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Documents and Settings\Anne-Leslie\Local Settings\Application Data\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Anne-Leslie\My Documents\My Downloads\exe\putty.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Documents and Settings\Anne-Leslie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Anne-Leslie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Anne-Leslie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Anne-Leslie\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Anne-Leslie\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
uStart Page = hxxp://www.yahoo.com/?.home=ytie
uSearch Page = hxxp://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mDefault_Page_URL = hxxp://www.yahoo.com/?.home=ytie
mStart Page = hxxp://www.yahoo.com/?.home=ytie
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
mSearchAssistant = hxxp://home.peoplepc.com/search
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn3\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn3\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0311.0\msneshellx.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn3\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn3\yt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0311.0\msneshellx.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {A8FB8EB3-183B-4598-924D-86F0E5E37085} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\RegistryBooster.exe /S
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [Google Update] "c:\documents and settings\anne-leslie\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\documents and settings\anne-leslie\start menu\programs\startup\desktop Retrieve 1.ini
StartupFolder: c:\docume~1\anne-l~1\startm~1\programs\startup\thewea~1.lnk - c:\program files\the weather channel fw\desktop\DesktopWeather.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\instal~1.lnk - c:\program files\sifxinst\SIFXINST.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\intuit\quickbooks basic\components\qbagent\qbdagent2002.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
DPF: Microsoft XML Parser for Java
DPF: Yahoo! Chess - hxxp://download2.games.yahoo.com/games/clients/y/ct5_x.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {192F9A01-8030-48CE-9BC6-B03DE3E613C6} - hxxps://www.peoplepc.com/ppcos/ISP60/Download/ppcwebi.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1160567927305
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {924C1588-90C3-4910-B6CA-D57A1C0418FE} - hxxp://download.yahoo.com/dl/bookmarks/ybconvfav030408.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} - hxxp://www.live365.com/players/play365.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://firstsite.no-ip.com:85/activex/AMC.cab
DPF: {FBAA44A9-2AF3-450D-9881-BFE7BE67D852} - hxxp://www.geoplayer.com/downloads/GeoPlayerX.cab
Notify: igfxcui - igfxsrvc.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\anne-l~1\applic~1\mozilla\firefox\profiles\m6lus1dl.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-amo&p=
FF - prefs.js: browser.search.selectedEngine - Amazon.com
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=slv5-ab-&p=
FF - plugin: c:\documents and settings\anne-leslie\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre1.5.0_02\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_02\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_02\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_02\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_02\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_02\bin\NPJPI150_02.dll
FF - plugin: c:\program files\java\jre1.5.0_02\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol308.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\skyhook wireless\loki browser plugin\nploki.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-15 64288]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]

=============== Created Last 30 ================

2010-01-21 23:33:39 0 d-----w- c:\program files\Trend Micro
2010-01-15 19:33:13 0 d-----w- c:\docume~1\anne-l~1\applic~1\Malwarebytes
2010-01-15 19:32:56 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-15 19:32:52 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-15 19:32:51 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-15 19:32:51 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-15 19:02:06 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-01-15 18:55:21 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2010-01-15 16:34:55 1 ----a-w- C:\s
2010-01-14 23:54:05 0 d-----w- c:\program files\Magellan
2010-01-14 22:32:23 0 d-----w- c:\program files\TerraGo Technologies
2010-01-14 22:32:23 0 d-----w- c:\program files\common files\TerraGo
2010-01-13 05:09:15 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2010-01-04 20:30:10 466944 ----a-w- c:\windows\system32\BSTIEPrintCtl1.dll
2009-12-27 18:45:39 0 d-----w- c:\program files\All_To_PDF

==================== Find3M ====================

2009-12-19 20:33:30 42776 ---ha-w- c:\windows\system32\mlfcache.dat
2009-11-03 22:08:02 196608 ----a-w- c:\windows\system32\Utility.dll
2009-11-03 22:08:00 45056 ----a-w- c:\windows\system32\unredmon.exe
2009-11-03 22:08:00 204848 ----a-w- c:\windows\system32\gswin32c.exe
2009-11-03 22:08:00 116224 ----a-w- c:\windows\system32\utility3.dll
2009-11-03 22:07:58 2309120 ----a-w- c:\windows\system32\pdftk.exe
2009-11-03 22:07:58 116224 ----a-w- c:\windows\system32\Execute.dll
2009-11-03 22:07:58 102469 ----a-w- c:\windows\system32\VBPrnDlg.dll
2009-10-29 07:46:59 832512 ----a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46:52 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46:50 17408 ----a-w- c:\windows\system32\corpol.dll
2008-08-28 12:32:25 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082820080829\index.dat

============= FINISH: 19:44:46.52 ===============


#4 k9padawan

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Posted 27 January 2010 - 10:28 PM

Hi, since I rebooted to send the latest DDS log, I haven't seen any of the pesky "you're infected" popups, but I am still seeing the browser redirection. I didn't do anything (other than reboot) to get rid of the popups. I don't know if this is useful information or not but I wanted to mention "everything"

Thanks.

#5 extremeboy

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Posted 28 January 2010 - 08:55 PM

Hello.

Before we continue, let me ask a question regarding the redirect. Is it in Internet Explorer, FireFox or both?

Then run a scan with GMER for me...

Download and Run GMER

We will use GMER to scan for rootkits.
  • Please download GMER from one of the following locations, and save it to your desktop:This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop. Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • Close any and all open programs, as this process may crash your computer.
  • Double click or on your desktop.
  • When you have done this, close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program. Right-click and select Run As Administrator... if you are using Vista
  • Allow the gmer.sys driver to load if asked.

    If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system... Click NO.
  • In the right panel, you will see several boxes that have been checked. Please UNCHECK the following:
    • Sections
    • Registry
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show all (Don't miss this one!)
  • Click on and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.

If GMER doesn't work in Normal Mode try running it in Safe Mode

Note: Do Not run any program while GMER is running
*Note*: Rootkit scans often produce false positives. Do NOT take any actions on "<--- ROOKIT" entries

~EB
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#6 k9padawan

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Posted 29 January 2010 - 11:26 AM

The browser redirect is happening in both Internet Explorer and Firefox.

Here is the GMER log:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-29 10:23:47
Windows 5.1.2600 Service Pack 3
Running: 77z3ktcv.exe; Driver: C:\DOCUME~1\ANNE-L~1\LOCALS~1\Temp\fxriapoc.sys


---- System - GMER 1.0.15 ----

SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwCreateKey [0xF777F87E]
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwSetValueKey [0xF777FBFE]

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)

Device \Driver\atapi \Device\Ide\IdeDeviceP0T0L0-3 [F75EBB3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}
Device \Driver\atapi \Device\Ide\IdePort0 [F75EBB3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}
Device \Driver\atapi \Device\Ide\IdePort1 [F75EBB3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}
Device \Driver\atapi \Device\Ide\IdeDeviceP1T0L0-e [F75EBB3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----


#7 extremeboy

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Posted 29 January 2010 - 01:52 PM

You seem to be infected with the TDL3 infection.

Backdoor Threat

IMPORTANT NOTE: Unfortunatly One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

Let me know if you wish to continue or not.

~Extremeboy
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#8 k9padawan

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Posted 29 January 2010 - 05:48 PM

Thanks... I have disabled internet access on this computer... and I believe I will reformat and reinstall the OS on this infected computer.

However, I do have a few questions about the TDL3 virus.

The infected computer was accessing the internet (via wireless connection) through a network router in my home to cable internet provider. I have other computers on this same router but wired.

Do I need to worry about either my router and/or my other computers being compromised? None of the computers were running a software firewall...just depended on the router as a firewall, so I suppose theoretically my compromised computer could be a threat to my others?

How can I check if so?

Thanks so much!

#9 extremeboy

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Posted 29 January 2010 - 06:51 PM

Hello,

Yes, it is possible that those computers can be infected if there was a worm that spreaded, however it should be fine. As long as you have an anti-virus software up to date and the router has a firewall it probably should be fine and not compromised. IF you want to be sure you can post the log files for those and start a new topic here and let it to be checked.

Do you still wish to continue with the disinfection process or wish to format?

With Regards,
Extremeboy
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#10 k9padawan

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Posted 29 January 2010 - 09:38 PM

I think I will go ahead and reformat rather than continue the disinfect.


#11 extremeboy

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Posted 29 January 2010 - 11:30 PM

Okay. Thanks for letting me know then.

Preventing Infections in the Future


Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:

Some of the main things you should consider to perform/read are:
  • Having ONE Anti-Virus installed and running with real-time protection
  • Disabling Autorun/Play on Flash-Drive/Removable Drives
  • Avoid gaming sites, underground web pages, pirated software sites, and Peer to Peer Programs
  • Keep Windows Updated through going to Windows Updates
  • Updating Non-Microsoft Programs
  • Keeping Security softwares updated

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
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#12 extremeboy

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Posted 29 January 2010 - 11:32 PM

Hello.

Since the problem appears to be resolved, this topic is now Closed.
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic.

With Regards,
Extremeboy
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