Right off let me say this is a pretty cool site. And because of the extensive knowledge of members and staff along with the great tutorials, I have never had to post a query. (enough of a b-nose?)
I have a Dell Dimension 5100 (Aug '05 vintage)- Pentium 4 (2.8G), XP Home (ver. 2002) , w/ service pack 3, 2G RAM, and using Firefox, Avast, Webroot Firewall, Defender
My two factory-installed CD/DVD drives--
D) HL-DT-ST DVD ROM GDR8163B (position 0)
E) NEC-ND 3530A (position1)
--have gone missing.
Well, they're there, but they're not.
When I went to My Computer I used to see drives C:, D:, and E:
Three days ago, I dropped in a music CD into the tray of D.......Nothing. Tried E.....Ditto.
Went to M/C and lo and behold............ they were gone; split; vamoosed; am-scrayed!!!
So I started looking... I went to Device Manager, and there they were! But they had bright yellow dots and black exclamation points alongside them like they had been misbehaving.
I double click and the Device Status window tells me the drivers are either missing or corrupt.
Next I click the Drivers Tab and check the Driver Details: (same for both units)
File ver. 5.1.2600.5512 (xpsp 080413-2108)
They all have green check marks to their left like they're lining up for St. Paddy's Day. (are they still OK?)
Next, I click Driver Updates to find that there was no better match for my system and that I should continue using what I've got. Clicking Rollback didn't help either as I was told no drivers had been backed up and would I like to launch Troubleshooter. OK so I try that and uninstall and reinstall and I'm back to square one.
Down, but not out.
I go to the Dell site to maybe get some new drivers right? Maybe.
I download the "Firmware?" for drive E, because it's all I can find and try to install it and it tells me tha the target is not found correctly.
Anybody got any ideas? This isn't really life-threatening but I'd like to be able to use my drives.
BTW- They seem to operate correctly (mechanical-wise) and I did a diskcheck, along with several scans for malware & viruses, and everything seems to be OK.
I really would appreciate any help anyone could offer. Thanks.........Cheers.................Blueaxe