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Internet Browser Inadvertently Redirects w/o User Control - No Apparent Infection According to Virus Scan


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10 replies to this topic

#1 Redirected

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Posted 21 January 2010 - 07:22 PM

I was working from home on Monday (Jan. 18, 2010), when I noticed that the internet browser would inadvertently redirect to a new webpage without my clicking anything or typing anything. This happens with Hotmail and Google in either Firefox or IE. The webpages to where my internet browser is redirected are never the same, but a couple of them are websitesurveygroup.com and yourinputsurvey.com/.

I went online to see if I could find a solution from others with this problem, but it seems like the advice is never consistent. What helps one person doesn't help the other. I don't know where to begin. I certainly updated my virus definitions and ran a complete virus scan, but it only finds tracking cookies and never anything that actually appears to be a virus. I wish I had more information, but I simply do not. This is the first time I've ever had malware on a computer, so I'm really at a loss here (clueless!). wacko.gif

Thank you in advance for your time and help. thumbup.gif

Attach.txt and Ark.txt are attached.

DDS.txt log

DDS (Ver_09-12-01.01) - NTFSx86
Run by lalgarin at 18:48:19.43 on Thu 01/21/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2550.1834 [GMT -5:00]

AV: AVG Anti-Virus Network Edition *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Documents and Settings\lalgarin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uWindow Title = Microsoft Internet Explorer provided by ALION Science & Technology
uStart Page = hxxp://news.bbc.co.uk/
BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{51fb15f4-ad27-43bc-ad4b-dd0354fb6bbd}\Icon3E5562ED7.ico
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: microsoft.com\*.windowsupdate
Trusted Zone: microsoft.com\*.windowsupdate
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1241470637046
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1250876479809
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\lalgarin\applic~1\mozilla\firefox\profiles\bzbickrc.default\
FF - prefs.js: browser.startup.homepage - hxxps://ietime.alionscience.com/tcprod/Login.aspx
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-5-1 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-1 335240]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-5-1 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-1 108552]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-5-1 908056]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-1 297752]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-11-14 394952]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]

=============== Created Last 30 ================

2010-01-21 21:57:22 221184 ----a-w- c:\windows\system32\wmpns.dll
2010-01-21 21:57:06 0 d-----w- c:\program files\Windows Media Connect 2
2010-01-21 21:55:01 0 d-----w- c:\windows\system32\LogFiles
2010-01-21 18:00:43 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-01-21 18:00:43 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-01-19 19:50:34 0 d-----w- c:\windows\system32\wbem\Repository
2010-01-08 14:51:13 0 d--h--w- C:\$AVG8.VAULT$
2010-01-07 18:56:39 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2010-01-21 14:18:55 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll

============= FINISH: 18:49:55.03 ===============

Attached Files


Edited by garmanma, 21 January 2010 - 07:56 PM.
Deactivate link


BC AdBot (Login to Remove)

 


#2 thewall

thewall

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Posted 23 January 2010 - 10:16 PM


Hello Redirected smile.gif Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you in cleaning up your system.


I ask that you refrain from running tools other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.



In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.


Please keep in mind that we have a large backlog of users just like yourself waiting to be helped so try to be as timely as possible in your replies. Since we do this on a part-time voluntary basis we are limited on how many logs we can respond to and keep open due to time restraints. If you have to be away or can't answer for some other reason just let me know. Thank you for your understanding.



After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.




Let's do the following one at a time. After the first two check to see if you are still getting redirected. If so then perform the GMER scan and post the log it produces.


1.) Reset your router and put a new password in place.



2.) Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.




3.) Download GMER Rootkit Scanner from here to your desktop.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.



    Click the image to enlarge it


  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and post it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries




If GMER does not want to run add the following to those that you unchecked and try it again:

  • Registry
  • Files








Note: Please post the log in the reply window and do not make it an attachment. Do this with all subsequent replies unless I ask otherwise.







Thanks,



thewall





If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#3 Redirected

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Posted 25 January 2010 - 10:12 AM

Thewall, thanks for responding.

I tried Malwarebytes, but the problem still exists. Then, I tried scanning with Gmer. Both times, my computer restarted itself, and I didn't see a prompt telling me that Gmer's scan was "done". (The first time, I was in another room, and the second time, I was putting eye drops in my eyes. I never saw what prompted my computer to restart on its own.) Nonetheless, I saved a Gmer.txt file during the second scan and again after the computer's second restart.

I'll paste the 3 logs here.

(Oh, and I installed WinZip today, too. I had to in order to view an attachment from a co-worker.)

_________________________________________________________________
Malwarebytes' Anti-Malware 1.44
Database version: 3630
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/24/2010 7:07:08 PM
mbam-log-2010-01-24 (19-07-08).txt

Scan type: Quick Scan
Objects scanned: 124296
Time elapsed: 8 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

_________________________________________________________________
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-25 09:22:19
Windows 5.1.2600 Service Pack 3
Running: yhx8q137.exe; Driver: C:\DOCUME~1\lalgarin\LOCALS~1\Temp\fftyikog.sys


---- Devices - GMER 1.0.15 ----

Device -> \Driver\atapi \Device\Harddisk0\DR0 8A91B856

---- System - GMER 1.0.15 ----

INT 0x0E \??\C:\WINDOWS\system32\drivers\Haspnt.sys (HASP Kernel Device Driver for Windows NT/Aladdin Knowledge Systems) A3EE9FC2
INT 0x06 \??\C:\WINDOWS\system32\drivers\Haspnt.sys (HASP Kernel Device Driver for Windows NT/Aladdin Knowledge Systems) A3EEA16D

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

________________________________________________________________
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2010-01-25 09:52:38
Windows 5.1.2600 Service Pack 3
Running: yhx8q137.exe; Driver: C:\DOCUME~1\lalgarin\LOCALS~1\Temp\fftyikog.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device -> \Driver\atapi \Device\Harddisk0\DR0 8A915856

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----


#4 thewall

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Posted 26 January 2010 - 08:49 PM

My apologies for not getting back sooner. I either didn't get the notification you had replied or I accidentally deleted it.

Anyway let's move on:



Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Instruction can be found HERE
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:





Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.





If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#5 Redirected

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Posted 27 January 2010 - 10:33 AM


Thewall, here is my ComboFix log. I don't want to get ahead of myself, but the internet browsers seem to be working okay. I'll reply again later today to give an update on their status.

____________________________________________________________________________________________________________________

ComboFix 10-01-26.06 - lalgarin 01/27/2010 9:54.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2550.2004 [GMT -5:00]
Running from: c:\documents and settings\lalgarin\Desktop\ComboFix.exe
AV: AVG Anti-Virus Network Edition *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat

----- BITS: Possible infected sites -----

hxxp://noc-update
Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected
Restored copy from - Kitty ate it tongue.gif
.
((((((((((((((((((((((((( Files Created from 2009-12-27 to 2010-01-27 )))))))))))))))))))))))))))))))
.

2010-01-25 14:06 . 2010-01-25 14:07 -------- d-----w- c:\documents and settings\All Users\Application Data\WinZip
2010-01-24 23:54 . 2010-01-24 23:54 -------- d-----w- c:\documents and settings\lalgarin\Application Data\Malwarebytes
2010-01-24 23:54 . 2010-01-07 21:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-24 23:54 . 2010-01-24 23:54 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-01-24 23:54 . 2010-01-24 23:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-24 23:54 . 2010-01-07 21:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-21 21:57 . 2008-04-14 00:12 221184 ----a-w- c:\windows\system32\wmpns.dll
2010-01-21 21:57 . 2010-01-21 21:57 -------- d-----w- c:\program files\Windows Media Connect 2
2010-01-21 21:55 . 2010-01-21 21:55 -------- d-----w- c:\windows\system32\drivers\UMDF
2010-01-21 21:55 . 2010-01-21 21:55 -------- d-----w- c:\windows\system32\LogFiles
2010-01-21 18:00 . 2010-01-21 23:45 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-01-21 18:00 . 2010-01-21 23:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-01-19 19:50 . 2010-01-19 19:50 -------- d-----w- c:\windows\system32\wbem\Repository
2010-01-08 14:51 . 2010-01-19 20:01 -------- d-----w- C:\$AVG8.VAULT$
2010-01-07 18:56 . 2009-11-21 15:51 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-25 15:56 . 2004-08-04 12:00 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-01-21 16:55 . 2009-10-14 17:12 -------- d-----w- c:\program files\Microsoft Silverlight
2010-01-21 16:32 . 2009-05-05 17:03 -------- d-----w- c:\documents and settings\lalgarin\Application Data\AdobeUM
2009-12-21 19:14 . 2004-08-04 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2009-11-21 15:51 . 2004-08-04 12:00 471552 ----a-w- c:\windows\AppPatch\aclayers.dll
2009-11-04 13:05 . 2009-11-04 13:05 152576 -c--a-w- c:\documents and settings\lalgarin\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-05-05 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-28 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-12-28 602182]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2007-05-10 405504]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-10 49152]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-12-10 2043160]
"Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2009-05-05 68592]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - c:\program files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-10-23 217194]
Service Manager.lnk - c:\program files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-5-3 81920]
VPN Client.lnk - c:\windows\Installer\{51FB15F4-AD27-43BC-AD4B-DD0354FB6BBD}\Icon3E5562ED7.ico [2009-5-1 6144]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-11-18 495432]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-08-03 23:22 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1715567821-1214440339-1801674531-58299\Scripts\Logoff\0\0]
"Script"=\\alionscience\netlogon\logoff\etime\EtimeReminderShutdown.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1715567821-1214440339-1801674531-58299\Scripts\Logon\0\0]
"Script"=\\alionscience\netlogon\UserLogin.vbs

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [5/1/2009 12:51 PM 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [5/1/2009 12:51 PM 335240]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [5/1/2009 12:51 PM 108552]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [5/1/2009 12:51 PM 908056]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [5/1/2009 12:51 PM 297752]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\Microsoft SQL Server\100\Shared\sqladhlp.exe [7/10/2008 7:28 PM 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [7/10/2008 1:49 AM 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [7/10/2008 7:28 PM 369688]
.
Contents of the 'Scheduled Tasks' folder

2010-01-27 c:\windows\Tasks\User_Feed_Synchronization-{52D66545-620D-4667-ADBF-191B2C5E459E}.job
- c:\windows\system32\msfeedssync.exe [2009-03-08 08:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://news.bbc.co.uk/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
Trusted Zone: microsoft.com\*.windowsupdate
Trusted Zone: microsoft.com\*.windowsupdate
FF - ProfilePath - c:\documents and settings\lalgarin\Application Data\Mozilla\Firefox\Profiles\bzbickrc.default\
FF - prefs.js: browser.startup.homepage - hxxps://ietime.alionscience.com/tcprod/Login.aspx
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-27 10:01
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2736)
c:\windows\system32\WININET.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\System32\SCardSvr.exe
c:\windows\system32\LEXPPS.EXE
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
c:\program files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\progra~1\AVG\AVG8\avgam.exe
c:\progra~1\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\program files\AVG\AVG8\avgcsrvx.exe
c:\progra~1\Intel\Wireless\Bin\Dot1XCfg.exe
c:\program files\Java\jre6\bin\jucheck.exe
.
**************************************************************************
.
Completion time: 2010-01-27 10:06:25 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-27 15:06

Pre-Run: 71,863,660,544 bytes free
Post-Run: 72,037,199,872 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - EA294103B82BC8F6C125FEE40D3622AE




#6 thewall

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Posted 27 January 2010 - 12:58 PM

Sounds good. If you are not getting redirections now go ahead with the following scan. If you are still experiencing redirects don't do the scan yet and let me know.




It's important to run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:



Please do a scan with Kaspersky Online Scanner. Please note: Kaspersky requires Java Runtime Environment (JRE) be installed before scanning for malware, as ActiveX is no longer being used.)

If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
  • Open the Kaspersky WebScanner
    page.
  • Click on the button on the main page.
  • The program will launch and fill in the Information section on the left.
  • Read the "Requirements and Limitations" then press the button.
  • The program will begin downloading the latest program and definition files. It may take a while so please be patient and let it finish.
  • Once the files have been downloaded, click on the ...button.
    In the scan settings make sure the following are selected:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
      By default the above items should already be checked.
    • Click the button, if you made any changes.
  • Now under the Scan section on the left:

    Select My Computer
  • The program will now start and scan your system. This will run for a while, be patient and let it finish.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • In the drop down box labeled Files of type change the type to Text file.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis if needed.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#7 Redirected

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Posted 27 January 2010 - 05:06 PM

Here is the Kaspersky scan report.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Wednesday, January 27, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Wednesday, January 27, 2010 19:19:01
Records in database: 3378058
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 76075
Threats found: 1
Infected objects found: 1
Suspicious objects found: 0
Scan duration: 02:22:58


File name / Threat / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\atapi.sys.vir Infected: Rootkit.Win32.TDSS.y 1

Selected area has been scanned.


#8 thewall

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Posted 27 January 2010 - 05:29 PM

The one entry is part of ComboFix and will be gone when we uninstall it.

Your AVG version is 8.5 which is outdated. The new version is 9.0 and you really need to upgrade it since the old version will not be receiving support which means any infections will not be found by it.

Here is a link to the new one along with links to other free AVs should you choose to switch. When you have got this finished let me know if everything is still OK and we will wrap up.

For a free anti-virus please follow one of these links(only choose one):


AVG

Avira

Avast(Mouse over Free Software in the upper right corner)

Panda Cloud

Microsoft Security Essentials complete with installation videos






Y
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#9 Redirected

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Posted 28 January 2010 - 10:42 AM

clapping.gif The internet browsers seem to be in good working condition now.

I uploaded AVG 9.0, updated it and scanned my computer, which seems fine. Thanks for the link.

thumbup2.gif

#10 thewall

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Posted 28 January 2010 - 08:51 PM

That all sounds good. thumbup2.gif Looks like we can go ahead and wrap this up then.


Uninstall Combofix
  • Press the Windows Key + R on your keyboard.
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    <Notice the space between the "x" and "/".>

  • The following will implement some very important cleanup procedures as well as reset System Restore points.




You can now delete GMER, RootRepeal and DDS is they are still on your machine.




Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented
  1. Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
    Go here to check for & install updates to Microsoft applications
    Note: The update process uses activex, so you will need to use internet explorer for it, and allow the activex control that it wants to install
  2. Keep your non-Microsoft applications updated as well
    Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month
  3. Make Internet Explorer more secure
    Click Start > Run
    Type Inetcpl.cpl & click OK
    Click on the Security tab
    Click Reset all zones to default level
    Make sure the Internet Zone is selected & Click Custom level
    In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  4. Install SpywareBlaster & make sure to update it regularly
    SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster from here
  5. Finally, this is very important. It is absolutely essential to keep all of your security programs up to date




If you have any other questions or issues feel free to ask as I will be checking back on this topic.



Other than that if there is nothing else I can do for you then I wish you good luck in the future and thank you for using our forum. smile.gif


thewall
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

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Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#11 thewall

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Posted 31 January 2010 - 11:12 AM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you




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