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Infected with Adware


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13 replies to this topic

#1 clayzer

clayzer

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Posted 21 January 2010 - 01:32 PM

Hello,

Problems started two nights ago while watching a movie online, early hours of jan 20, when Symantec auto-protect caught three Trojan.zbot!gen3. Two were successfully deleted, BClu.exe and mxytrf.exe, while one was only partially deleted, z002101r0409J04000..... The problem I noticed first was that whenever I would restart windows my firewall was disabled. In safe mode I ran a full virus scan, Malwarebytes Anti-Malware, and deleted all temporary internet files and directories and browser caches, but nothing was found. I did a system restore to a point from jan 19. Since the system restore the firewall has remained active after every restart. Once I began using my browser I noticed another problem. I have been redirected from the actual linked websites when clicking on links from search engines. I ran SuperAntiSpyware and it uncovered adware cookies, which were deleted, but not the actual problem. I decided to try Malwarebytes again in normal mode and it found two infected files which were deleted. The log for this MWBytes scan is posted below along with the DDS scan. My browser remains hijacked and I can't seem to isolate the problem.

Any help would be great, and thank you in advance for your time and effort.

Malwarebytes' Anti-Malware 1.44
Database version: 3610
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/21/2010 4:02:15 PM
mbam-log-2010-01-21 (16-02-15).txt

Scan type: Full Scan (C:\|)
Objects scanned: 219384
Time elapsed: 45 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP443\A0080659.exe (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP444\A0081877.dll (Trojan.Hiloti) -> Quarantined and deleted successfully.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Clay at 11:14:11.95 on Thu 01/21/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2550.1726 [GMT -6:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\ehome\RMSvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\dla\DLACTRLW.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Clay\Desktop\malware\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.toshibadirect.com/dpdstart
uSearch Bar = hxxp://www.toshiba.com/search
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [dla] c:\windows\system32\dla\DLACTRLW.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\clay\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\extend~1.lnk - c:\windows\ehome\RMSysTry.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\clay\applic~1\mozilla\firefox\profiles\7w2emjpy.default\
FF - prefs.js: browser.startup.homepage - hxxps://login.wisc.edu/?appurl=wiscmail.wisc.edu/login|http://calendars.microscopy.wisc.edu/Local/login.aspx
FF - plugin: c:\documents and settings\clay\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\documents and settings\clay\application data\mozilla\firefox\profiles\7w2emjpy.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npActiveGS.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-12-19 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-12-19 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-3-24 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-3-24 169632]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\McrdSvc.exe [2005-10-20 96256]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-5-27 1805040]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-1 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-1 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100119.008\naveng.sys [2010-1-19 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100119.008\navex15.sys [2010-1-19 1323568]
S3 iComp;Hauppauge WinTV PVR2 USB2 Encoder;c:\windows\system32\drivers\HCWUSB2.sys [2006-12-25 1458688]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-5-27 115952]
S3 SVRPEDRV;SVRPEDRV;\??\c:\docume~1\clay\locals~1\temp\rarsfx0\s10vwf\pedrv.sys --> c:\docume~1\clay\locals~1\temp\rarsfx0\s10vwf\PEDrv.sys [?]

=============== Created Last 30 ================

2010-01-20 23:13:26 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-01-20 23:13:15 0 d-----w- c:\program files\SUPERAntiSpyware
2010-01-20 23:13:15 0 d-----w- c:\docume~1\clay\applic~1\SUPERAntiSpyware.com
2010-01-20 22:09:15 0 d-----w- c:\docume~1\clay\applic~1\Malwarebytes
2010-01-20 20:18:48 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-20 20:18:48 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-20 18:12:37 0 d-----w- c:\windows\system32\wbem\Repository
2010-01-20 06:05:39 0 ----a-w- c:\windows\Bcune.bin
2010-01-20 06:05:38 120 ----a-w- c:\windows\Tbepujumuqoboxe.dat

==================== Find3M ====================

2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2006-10-22 20:42:57 251 ----a-w- c:\program files\wt3d.ini
2008-09-19 12:40:08 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091920080920\index.dat

============= FINISH: 11:15:38.92 ===============

Attached Files


Edited by clayzer, 21 January 2010 - 05:25 PM.


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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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  • Gender:Male
  • Location:Munich,Germany
  • Local time:08:49 PM

Posted 27 January 2010 - 02:04 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 clayzer

clayzer
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Posted 27 January 2010 - 07:24 PM


DDS (Ver_09-12-01.01) - NTFSx86
Run by Clay at 18:20:40.06 on Wed 01/27/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2550.1617 [GMT -6:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\ehome\RMSvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\dla\DLACTRLW.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\SRIM\TIN.exe
C:\Program Files\SRIM\TRIM.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Clay\Desktop\malware\dds\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.toshibadirect.com/dpdstart
uSearch Bar = hxxp://www.toshiba.com/search
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [dla] c:\windows\system32\dla\DLACTRLW.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\clay\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\extend~1.lnk - c:\windows\ehome\RMSysTry.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\clay\applic~1\mozilla\firefox\profiles\7w2emjpy.default\
FF - prefs.js: browser.startup.homepage - hxxps://login.wisc.edu/?appurl=wiscmail.wisc.edu/login|http://calendars.microscopy.wisc.edu/Local/login.aspx
FF - plugin: c:\documents and settings\clay\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\documents and settings\clay\application data\mozilla\firefox\profiles\7w2emjpy.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npActiveGS.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-12-19 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-12-19 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-3-24 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-3-24 169632]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\McrdSvc.exe [2005-10-20 96256]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-5-27 1805040]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-1 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-1 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100119.008\naveng.sys [2010-1-19 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100119.008\navex15.sys [2010-1-19 1323568]
S3 iComp;Hauppauge WinTV PVR2 USB2 Encoder;c:\windows\system32\drivers\HCWUSB2.sys [2006-12-25 1458688]
S3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-5-27 115952]
S3 SVRPEDRV;SVRPEDRV;\??\c:\docume~1\clay\locals~1\temp\rarsfx0\s10vwf\pedrv.sys --> c:\docume~1\clay\locals~1\temp\rarsfx0\s10vwf\PEDrv.sys [?]

=============== Created Last 30 ================

2010-01-27 00:31:31 77824 ----a-w- c:\windows\system32\ODBCTL32.dll
2010-01-27 00:31:30 78608 ----a-w- c:\windows\system32\VB5DB.dll
2010-01-27 00:31:30 415504 ----a-w- c:\windows\system32\MsRepl35.dll
2010-01-27 00:31:30 252176 ----a-w- c:\windows\system32\MSRD2x35.dll
2010-01-27 00:31:30 24848 ----a-w- c:\windows\system32\MSJtEr35.dll
2010-01-27 00:31:30 123664 ----a-w- c:\windows\system32\MSJInt35.dll
2010-01-27 00:31:30 1046288 ----a-w- c:\windows\system32\MSJet35.dll
2010-01-27 00:31:28 0 d-----w- c:\program files\SRIM
2010-01-21 21:12:32 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-21 21:12:30 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-20 23:13:26 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-01-20 23:13:15 0 d-----w- c:\program files\SUPERAntiSpyware
2010-01-20 23:13:15 0 d-----w- c:\docume~1\clay\applic~1\SUPERAntiSpyware.com
2010-01-20 22:09:15 0 d-----w- c:\docume~1\clay\applic~1\Malwarebytes
2010-01-20 20:18:48 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-20 20:18:48 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-20 18:12:37 0 d-----w- c:\windows\system32\wbem\Repository
2010-01-20 06:05:39 0 ----a-w- c:\windows\Bcune.bin
2010-01-20 06:05:38 120 ----a-w- c:\windows\Tbepujumuqoboxe.dat

==================== Find3M ====================

2006-10-22 20:42:57 251 ----a-w- c:\program files\wt3d.ini

============= FINISH: 18:22:05.98 ===============


#4 schrauber

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Posted 28 January 2010 - 01:34 PM

Hello, clayzer and again
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.




Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#5 clayzer

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Posted 28 January 2010 - 06:54 PM

Hi Tom,

I disabled Symantec auto protect, disconnected from the network, and ran GMER in both normal and safe modes. The program initialized fine but quickly stalled when running scans. In normal mode the scan stalled and the system became unresponsive each time c:\windows\system32\drivers\KR10N.sys was scanned, and in safe mode the scan stalled when c:\windows\system32\drivers\atapi.sys was scanned. Here is a copy of the quick scan.

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2010-01-28 17:52:49
Windows 5.1.2600 Service Pack 3
Running: utewreqy.exe; Driver: C:\DOCUME~1\Clay\LOCALS~1\Temp\pwldapoc.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

Device -> \Driver\atapi \Device\Harddisk0\DR0 8A9FA856

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----

Thanks

-Clay


#6 clayzer

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Posted 29 January 2010 - 03:42 PM

Tom,

I've been doing a little searching . . . just the words you wanted to hear I'm sure. My problem seems to be described pretty accurately here

http://www.bleepingcomputer.com/forums/t/279883/google-search-engine-hijacker-atapisys-rootkit/

Would you suggest I take similar steps?

Also, I've attempted to delete atapi.sys from the system32/drivers directory . . . after backing it up of course . . . and it keeps being recreated within minutes. My symantec software has been routinely identifying atapi.sys as a Backdoor.Tidserv!inf but has been unable to clean it.

Thanks

-Clay



#7 schrauber

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Posted 30 January 2010 - 09:48 AM

Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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#8 clayzer

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Posted 30 January 2010 - 02:12 PM

Hi Tom,

Quick update. As I was preparing to run Combofix, I ran the GMER quick scan once again to verify atapi.sys was still causing problems . . . a little redundant I realize. My system still didn't sync well with GMER and upon shutdown Windows locked up. I forced a power down and since then Windows has been unable to boot into any mode, normal or safe, even when selecting "last know good configuration". So since my Windows recovery disc is currently a few states away, it will be a couple/few days until I can get my hands on it and repair windows. After I get Windows up and running and run Combofix, I'll post another update.

Thanks for the help so far.

-Clay

#9 schrauber

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Posted 30 January 2010 - 03:52 PM

Do you get any message or bluescreen when you try to boot?
regards,
schrauber

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#10 clayzer

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Posted 31 January 2010 - 11:01 AM

Yeah. The technical info reported was

STOP: 0x0000007B (0xF78AA524, 0xC0000034, 0x00000000, 0x00000000)

#11 schrauber

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Posted 31 January 2010 - 01:07 PM

Do you have a windows CD?
regards,
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#12 clayzer

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Posted 31 January 2010 - 01:42 PM

I have a Windows XP SP1 cd, but my computer has XP Media Center Edition 2005 on it. I used the XP cd which helped a little. The computer no longer gives the blue screen failure, but stalls before loading completely. The system loads further in safe mode but then displays a message that Windows Setup cannot operate in safe mode and the computer must be restarted. I could probably get my hands on an XP SP2 or 3 disk before I get my MCE 2005 disk sent to me. Do think a more updated Windows CD would help?

#13 schrauber

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Posted 31 January 2010 - 02:40 PM

Please try to borrow one and let me know, we have to replace a system file smile.gif
regards,
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#14 schrauber

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Posted 05 February 2010 - 12:12 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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