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Infected With Hijack.windowsupdate


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2 replies to this topic

#1 4-Neptune

4-Neptune

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Posted 21 January 2010 - 12:38 PM

I was trying update Windows via the internet and kept getting an error window (which I will attach with the name "Windows update error").
I have a Laptop running Windows XP Service Pack 3 with 2GB of RAM with an Intel Centrino 1.85 GHz Processor.
I am running Symantec Endpoint 11.0 and the full scan is not showing any infection.
I am also running an up-to-date version of Malwarebytes. MBAM is the software that discovers the hijack.windowsupdate. (I will include the MBAM report as an attachment entitled "mbam - log")
I tried to remove the selected files. There are two. The software appears to have done the selcted removal. I reboot, and re-run the scan, and it shows up again. I would like to get this problem solved as soon as possible and know that you are busy.
I am new to forum posting so please be patient with me. Thanks for the time!

Here is the contents of my DDS.TXT report:


DDS (Ver_09-12-01.01) - NTFSx86
Run by isuser at 11:04:18.40 on Thu 01/21/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1398 [GMT -6:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec AntiVirus\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Cognizance
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZipm12.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\SmcGui.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Citrix\ICA Client\pnagent.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\isuser\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Credential Manager for ProtectTools: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\hpq\iam\bin\ItIeAddIN.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Weather] c:\progra~1\aws\weathe~1\Weather.exe 1
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [CognizanceTS] rundll32.exe c:\progra~1\hpq\iam\bin\AsTsVcc.dll,RegisterModule
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
mRun: [WatchDog] c:\program files\intervideo\dvd check\DVDCheck.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\progra~1.lnk - c:\program files\citrix\ica client\pnagent.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1263929205703
DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - file://c:\windows\msxml4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: OneCard - c:\program files\hpq\iam\bin\AsWlnPkg.dll
AppInit_DLLs: ASAPHook
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Notification Packages = scecli AsWlnPkg
Hosts: 217.20.175.74 www.review.2009softwarereviews.com
Hosts: 217.20.175.74 review.2009softwarereviews.com
Hosts: 217.20.175.74 a1.review.zdnet.com
Hosts: 217.20.175.74 www.d1.reviews.cnet.com
Hosts: 217.20.175.74 www.reviews.toptenreviews.com

Note: multiple HOSTS entries found. Please refer to Attach.txt

============= SERVICES / DRIVERS ===============

R1 bizvserial;Franson VSerial;c:\windows\system32\drivers\bizVSerialNT.sys [2006-4-3 14949]
R2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2004-8-4 14336]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-1-18 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-1-18 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec antivirus\Rtvscan.exe [2010-1-18 2477304]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-1-7 102448]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2004-5-3 80384]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2004-9-2 32640]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100120.040\NAVENG.SYS [2010-1-21 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100120.040\NAVEX15.SYS [2010-1-21 1323568]
S1 8bdf9ab1;8bdf9ab1;c:\windows\system32\drivers\8bdf9ab1.sys --> c:\windows\system32\drivers\8bdf9ab1.sys [?]
S2 lucy386;Lucy386;c:\windows\system32\lucy386.exe --> c:\windows\system32\Lucy386.exe [?]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2010-1-18 23888]
S3 kwkxusb;Kyocera CDMA Wireless Modem Driver;c:\windows\system32\drivers\kwusb2k.sys [2007-4-21 29952]

=============== Created Last 30 ================

2010-01-21 13:24:20 0 d-----w- c:\windows\pss
2010-01-19 20:01:43 149768 ----a-w- c:\windows\system32\drivers\wpshelper.sys
2010-01-19 20:00:22 92488 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2010-01-19 19:59:58 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-01-19 19:59:58 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-01-19 19:59:58 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-01-19 19:59:58 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-01-19 19:50:54 0 d-----w- C:\TEMP
2010-01-18 15:24:48 9892 ----a-w- c:\windows\system32\drivers\SymRedir.cat
2010-01-18 15:24:48 38448 ----a-w- c:\windows\system32\drivers\symndisv.sys
2010-01-18 15:24:48 26416 ----a-w- c:\windows\system32\drivers\symredrv.sys
2010-01-18 15:24:48 188080 ----a-w- c:\windows\system32\drivers\symtdi.sys
2010-01-18 15:24:48 1356 ----a-w- c:\windows\system32\drivers\SymRedir.inf
2010-01-18 15:24:46 39856 ----a-w- c:\windows\system32\drivers\symids.sys
2010-01-18 15:24:46 35120 ----a-w- c:\windows\system32\drivers\symndis.sys
2010-01-18 15:24:46 145968 ----a-w- c:\windows\system32\drivers\symfw.sys
2010-01-18 15:24:46 12720 ----a-w- c:\windows\system32\drivers\symdns.sys
2010-01-18 15:24:42 706 ----a-w- c:\windows\system32\drivers\COH_Mon.inf
2010-01-18 15:24:42 23888 ----a-w- c:\windows\system32\drivers\COH_Mon.sys
2010-01-18 15:24:42 10537 ----a-w- c:\windows\system32\drivers\coh_mon.cat

==================== Find3M ====================

2010-01-07 22:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 22:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-01-20 00:45:15 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009011920090120\index.dat

============= FINISH: 11:04:41.46 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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  • Location:Munich,Germany
  • Local time:07:10 AM

Posted 27 January 2010 - 02:02 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Gender:Male
  • Location:Munich,Germany
  • Local time:07:10 AM

Posted 01 February 2010 - 12:32 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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