With her laptop turned off have her connect it to the router via an Ethernet cable. On the back of the router, there is a reset button. It will be slightly inside the router housing so she'll need a paperclip to push it. Push and hold it for 10 seconds. She can then boot her laptop while the router does what its doing. Here
is the manual for her router so if you are doing this over the phone you can see what she is seeing. =)
Since I can't find the default IP address. Have her type ipconfig
and hit Enter at a command prompt. And look at the default gateway. That is what she'll enter in the address bar of a browser. UN = admin
PW = password
. On the left click Basic Settings. In the manual goto page 1-7
to see the same screen. Dot beside No for "Require a logon" and then all the way at the bottom, put the dot beside "Use Computer MAC Address" click Apply. Unplug the power to the router then plug it back in. Once the router settles, open another browser window and see if she can surf. She should be able to. If yes unplug the Ethernet from the laptop and try to connect wireless. The router just had all settings wiped out, there is no security setup, you just did a fresh install of the drivers and it connects at your place. So there is no reason it shouldn't work. If it doesn't, uninstall the wireless card from Device manager and reboot. This will reinstall the known good drivers and will recreate her wireless connection, try again to connect wireless. If no joy, I'm at a loss.
A word about WEP vs WPA/WPA2:
Mainly it comes down to when/how you are authenticated.
WEP sends authentication with every packet sent. You get enough of them, use a program and it can put all the bits together to figure it out.
WPA/WPA2 only authenticates when you first connect. It does a 4 packet handshake to connect/authenticate and then that's it. You are encrypted. Now you can break WPA/WPA2 as well if you capture the handshake packets. But unlike WEP which is just a matter of having like 100,000 packets and the pass phrase can be reconstructed, WPA/WPA2 cracking is more of a dictionary brute force thing. You have lists of words with various wild cards thrown in. But it has to be a known word or some variant, @ = O, 1 = I things like that. But since WPA/WPA allows for spaces, I recommend a sentence. Very VERY hard to break that. Doesn't need to be long, but just make it random like: "The mouse juggles pineapples" something silly and random.
You could break into a router the way you described. But you'd have to know their ISP IP address, not the 192 etc address. But wireless, you have to get connected before you could get into the router.