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D:\is not accessible


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#1 longtooth

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Posted 21 January 2010 - 07:55 AM

Hi there, I have a customer who has had a problem with the CD/DVD multi-drive. I have installed a new CD/DVD drive but when trying to burn any sort if file i get the dreaded 'D:\is not accessible'......... The drive is set to master and the customer has now tried three different types of discs to no avail, could this be a filters issue, or a registry key? Thank's in advance for any help.

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#2 ThunderZ

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Posted 21 January 2010 - 08:10 AM

Very possibly a registry issue.

http://support.microsoft.com/kb/314060

If that does`t work then you may want to look at what burning programs are installed. I have seen multiple programs cause similar problems.

#3 starcraftmaster

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Posted 21 January 2010 - 10:05 AM

What model is it ?

#4 longtooth

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Posted 21 January 2010 - 10:43 AM

What model is what? The DVD/combo is a TSST

longtooth

#5 longtooth

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Posted 21 January 2010 - 12:04 PM

Ok this problem is now sending me insane, any suggestions are welcome, i'm beginning to think the chipset needs updating, and guess what, can't find the chipset for ECS P4M890T-M2.0

Edited by longtooth, 21 January 2010 - 12:05 PM.


longtooth

#6 hamluis

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Posted 21 January 2010 - 01:03 PM

http://support.microsoft.com/kb/826510

Louis

#7 longtooth

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Posted 21 January 2010 - 02:46 PM

Hi Louis, Have tried that but still no joy, 'raaaaaaaaah' . the drive is a TSST corp CDDVD SH-S222A RAM, do you think that the chipset needs updating?

longtooth

#8 hamluis

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Posted 21 January 2010 - 04:04 PM

http://www.ecs.com.tw/ECSWebSite/Downloads...D=0&LanID=0

I would not, I don't see any additional functionality gained by doing such.

Louis

#9 longtooth

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Posted 21 January 2010 - 05:02 PM

Rahh! Given up, can burn cd's and DVD's via Roxio but would have liked to have activated direct link to the D:\ drive through Windows. I think it might be a RAM dive problem, but no matter, why try to solve a problem for one thing when the answer is using another piece of software!!!! i'll just tell the customer she'll have to burn files with Roxio as apposed to dragging them to the D:\ drive............... How annoying, i just hate things beating me!!!!!!!!!!!!!! Crap on. Thanks for your help...

Post sriptum. Deleted Upper and lower filters and reinstalled Gear, but didn't make any difference...........................

Edited by longtooth, 21 January 2010 - 05:04 PM.


longtooth

#10 petewills

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Posted 22 January 2010 - 08:54 AM

I use an LG Super Multi DVD-RAM burner.

In Properties / Recording - the feature 'enable CD recording on this drive' is Unchecked.
What happens if your customer checks this box?

I also have an old Roxio Suite (7.5), which is extremely competent in all aspects
of burning, through Creator Classic and the disk and device utility will
identify any drives which are compatible with the program.

I prefer to use a program, rather than 'dragging', as one has far more control
over the burning process.

Having said that, if your customer has a Roxio Suite, she should have
a module/program called 'Drag to Disc', which may suit her better,
if she does not wish to open the main Roxio program.

All the Roxio programs can be started individually through Start / All Programs / Roxio;
you do not have to go through the Main screen.

Depends of course on what Roxio software she has.

How about fixing your signature, sometime, LOL.

#11 petewills

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Posted 24 January 2010 - 08:18 AM

One further point occurred to me, which may be relevant if the customer uses
Roxio for burning disks.

If you installed burning software for your customer's new drive, it may conflict
with the Roxio burning program. Roxio can be temperamental; it doesn't seem
to like Nero programs, for example. Why they sometimes conflict is beyond me;
it's not as if they are running at the same time.

My LG drive came with a cut-down suite of Nero programs, which I removed,
before things returned to normal. (I'm not knocking Nero, which is a fine program;
it was just one or the other, in my case).

#12 hamluis

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Posted 24 January 2010 - 10:46 AM

FWIW: Those OEM versions (CD came wth purchase of optical drive) of burn software are the only ones I know of where the program cannot necessarily be used...with a different optical drive. The retail versions of burn programs do not have this restriction.

Louis

#13 petewills

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Posted 24 January 2010 - 11:01 AM

Thanks, my knowledge is increasing exponentially! :thumbsup:




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