Posted 22 January 2010 - 08:54 AM
I use an LG Super Multi DVD-RAM burner.
In Properties / Recording - the feature 'enable CD recording on this drive' is Unchecked.
What happens if your customer checks this box?
I also have an old Roxio Suite (7.5), which is extremely competent in all aspects
of burning, through Creator Classic and the disk and device utility will
identify any drives which are compatible with the program.
I prefer to use a program, rather than 'dragging', as one has far more control
over the burning process.
Having said that, if your customer has a Roxio Suite, she should have
a module/program called 'Drag to Disc', which may suit her better,
if she does not wish to open the main Roxio program.
All the Roxio programs can be started individually through Start / All Programs / Roxio;
you do not have to go through the Main screen.
Depends of course on what Roxio software she has.
How about fixing your signature, sometime, LOL.